Lobby sitting area

Reviews of The Bermondsey Square Hotel

4 out of 5
The Bermondsey Square Hotel
Bermondsey Square, Tower Bridge Road, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 1005 reviews" "
Rating 8 - Good. 411 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot and easy stay for a theatre trip. Staff were lovely and friendly and I like how the room was laid out. Nicely put together. Would definitely stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, friendly staff, great ambiance, easy access to public transportation, walking distance to London Bridge Station!
Stayed 2 nights in Feb 2024
Response from Polixenia Mitrache – Guest Services Manager on 22 Feb 2024
Dear Francisco, We appreciate you taking the time to write us a review. We are happy to hear that you had a wonderful time with us and our friendly staff. We look forward to seeing you again soon. Warm regards,

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean, shower was a bit rusty. Breakfast was great which was included in the price. We had a great time. Staff were amazing
Stayed 2 nights in Feb 2024
Response from Polixenia Mitrache – Guest Services Manager on 20 Feb 2024
Dear Thomas, Thank you very much for taking the time to leave feedback for us! We are delighted to see you had a wonderful experience with us and our lovely team of staff. We hope to welcome you back soon. Kindest Regards,

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had a short one night stay at The Bermondsey Square Hotel. The staff were friendly and the room was comfortable. Good location between Borough and Tower Bridge.
Stayed 1 night in Feb 2024
Response from Polixenia Mitrache – Guest Services Manager on 18 Feb 2024
Dear Sebastian, Thank you very much for taking the time to leave feedback for us after your visit at Bermondsey Square Hotel. We very much appreciate your comments regarding your stay at Bermondsey Square Hotel and our lovely team of staff. We hope to welcome you back soon. Kindest Regards,

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Response from Polixenia Mitrache – Guest Services Manager on 11 Feb 2024
Dear Natalie, Thank you very much for taking the time to leave feedback for us after your visit at Bermondsey Square Hotel! We hope to welcome you back soon. Kindest Regards,

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would stay again. The one downside, on a couple of occasions there was a lot of noise coming from the corridor
Stayed 6 nights in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 11 Jan 2024
Dear Steven, We very much appreciate your comments regarding your stay at Bermondsey Square Hotel. We hope to have you visit us again soon and are happy that you had a great time. Sincere Regards,

8/10 Good

Robert

Stayed 1 night in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 27 Dec 2023
Dear Robert, Thank you very much for taking the time to leave feedback for us after your visit at Bermondsey Square Hotel! We hope to have the pleasure of welcoming you back soon. Kind Regards,

6/10 Okay

peter

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was ideally place to the function we were attending .Was slightly over priced .Self service buffet breakfast was quite basic .No non dairy or vegan options ,and not that much choice .During checkout ,optional service charge was put on our room and breakfast .Which we had taken off .Surely this is what you pay for when you book a room ?
Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 27 Dec 2023
Dear Peter, Thank you for taking the time to share your feedback after recent experience at Bermondsey Square Hotel! We're happy that your overall favourable impression was influenced by our well-located establishment in a bustling restaurant area and close to a number of transit alternatives. In regards to breakfast options, we will keep your valuable comments in mind when next update our breakfast menu. We highly value your patronage and genuinely hope you will afford us the opportunity of welcoming you back soon. Kind Regards,

8/10 Good

Danielle

Business traveller, Travelled with partner
Liked: Cleanliness
Supplies were scant- had to ask for soap and toilet paper. Breakfast was good. It was ok, not awesome overall.
Stayed 3 nights in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Dec 2023
Dear Danielle, We very much appreciate your comments regarding your stay at Bermondsey Square Hotel. We hope to have the pleasure of welcoming you back soon. Kindest Regards,

10/10 Excellent

Tricia, Hayward

Stayed 4 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 8 Jan 2024
Dear Tricia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

6/10 Okay

Claire

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great location.
This hotel has a great location but the rooms need updating. Bed was really comfy. Breakfast was great. Just around the corner is Bermondsey street. Full of fantastic restaurants.
Stayed 1 night in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Dec 2023
Thank you for taking the time to share your feedback after recent experience at Bermondsey Square Hotel! We look forward to having you visit us once more soon! Kind Regards,

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Dec 2023
Dear Caitlin, Thank you for high rated feedback after recent experience at Bermondsey Square Hotel! We hope to have you visit us again soon and are happy that you had a great time. Sincere regards.

6/10 Okay

Liam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Dec 2023
Dear Liam, Thank you for taking the time to share your feedback after recent experience at Bermondsey Square Hotel! We hope to see you again very soon. Kind Regards,

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Dec 2023
Dear Samuel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 13 Dec 2023
Dear Wiliam, Thank you for choosing the Bermondsey Square Hotel during your recent visit! We are delighted to hear you enjoyed your stay with us and you liked the view. We hope to have the pleasure of welcoming you back again very soon. Kind regards,

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel ,but didnt get any sort of upgrade ,the room we had was a standard double ,the lampshades was disgusting all damaged and there was only 1 of everything even though a double room .
Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 13 Dec 2023
Dear Brett, Thank you for you feedback.I am sorry to read that you did not enjoy your stay and I truly regret your sentiment as to how you felt. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with an improved experience in the future. Kind Regards,

6/10 Okay

christopher

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Mixed stay
Tired and dated room, boutique it is not. Staff and breakfast were great, room we had just needs decorating.
Stayed 1 night in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 19 Nov 2023
Dear Christopher, Thank you for taking the time to share your feedback after recent experience at Bermondsey Square Hotel! We are delighted that you found our staff helpful during your stay and that you enjoyed the breakfast at the Bermondsey Square Hotel. We appreciate your valuable comments and will consider these when next upgrading our bedrooms.We appreciate your valuable comments and will consider these when next upgrading our bedrooms. I do hope to have the pleasure of welcoming you back again very soon. Kind regards,

6/10 Okay

Stephen

Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 19 Nov 2023
Dear Stephen, Thank you for taking the time to provide feedback for us following your recent visit to the Bermondsey Square Hotel! We do hope to have the pleasure of welcoming you back again very soon. Kind regards,

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely clean and comfortable hotel with very friendly and helpful staff.
Stayed 1 night in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 15 Nov 2023
Dear Frank, Thank you for taking the time to provide such positive feedback following your recent visit to the Bermondsey Square Hotel! We sincerely hope that we will soon have the pleasure of welcome you back. Kind Regards,

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
Nice room ,nice shower ,slept well in the bed ,tea and coffee in the room kettle was very clean ,big desk in the room plenty of lights ,no wardrobe but a rail with hangers and a shelf ,other guests have left there marks on the walls , didn't put us of ,on our next trip to London we will stop there again .
Stayed 2 nights in Nov 2023
Response from Polixenia Mitrache – Guest Services Manager on 15 Nov 2023
Dear Michael, We are overjoyed to read your fantastic review! We are happy that you found our accommodation and ambience to be up to your standard and that you enjoyed your stay with us. We hope to have the pleasure to welcoming you again soon! We look forward to having you visit us once more soon! Best Regards,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times, it seems to have increased in cost SIGNIFICANTLY. It is , however vey convenient for me.
Stayed 2 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 3 Nov 2023
Dear Caroline, We very much appreciate your comments regarding your stay at Bermondsey Square Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 3 Nov 2023
Dear Mary, Thank you for the positive feedback of our hotel! We do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.clean comfortable room loved the shower Continental breakfast was good. Nice quiet stay.
Stayed 2 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 3 Nov 2023
Dear Kevin, Thank you for your positive feedback regarding your recent stay at Bermondsey Square Hotel! We were delighted to read you enjoy your stay with us. We hope to see you again very soon. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Oct 2023
Dear Guest, Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Polixenia Mitrache – Guest Services Manager

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities
It is a convenient hotel in a great location by Bermondsey Street and 15min walk to London Bridge & Borough Market. It was surprisingly quiet in the rooms given the proximity to main roads. The room was pleasant, showing its age a little in the odd corner, but overall clean, comfortable and decent enough. My only minor complaint was the TV, nice size but horrible laggy menus and almost impossible to change channels, an exercise in frustration. But then, you don't stay in London to watch telly!
Stayed 2 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 26 Oct 2023
Dear Arthur, Thank you for taking time to leave a review for your recent stay at the Bermondsey Square Hotel! It is wonderful to know that you found the rooms to your liking and the location was convenient for your need. We strive to provide a high-quality service and we regret that you encountered this issue regarding the TV, your comments have been taken on board and will be passed to the relevant departments. We hope to have the chance to welcome you back for a more positive experience. Kind regards,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 19 Oct 2023
Dear Jose, Thank you for the great review of our hotel!We are glad that you enjoyed your stay and we do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

6/10 Okay

Paul

Stayed 1 night in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 13 Oct 2023
Dear Paul, Thank you for taking a moment to leave feedback for us after your recent stay! We do hope to have the pleasure to welcome you soon! Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 13 Oct 2023
Dear Guest, Thank you for taking time to leave feedback for Bermondsey Square Hotel! We hope you will re-visit us soon! Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jul 2023
Response from Polixenia Mitrache – Guest Services Manager on 3 Nov 2023
Dear Guest, Thank you for taking a moment to provide feedback for us after your recent stay at the Bermondsey Square Hotel! We do hope to have the pleasure of welcoming you back again very soon. Kind Regards

10/10 Excellent

Olya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 6 Oct 2023
Dear Olya, Thank you very much for taking a moment to leave a positive feedback for us! We are looking forward to welcoming you back soon. Kind Regards,

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 25 Oct 2023
Dear Francisco, Thank you for the great feedback of our hotel! We do hope to have the pleasure of welcoming you back again very soon. Kind regards,

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel description was incorrect on website- said had cafe and lunch dinner available There was no restaurant or cafe and only breakfast available The receptionist and manager were very helpful
Stayed 1 night in Oct 2023
Response from Polixenia Mitrache – Guest Services Manager on 6 Oct 2023
Dear Guest, Thank you for taking the time to share your feedback after recent experience at Bermondsey Square Hotel. From the summer time we have made some changes in our menu, we no longer serve dinner however it is not advertise on our website that we serve dinner. We are truly sorry for the misunderstanding but the location of our hotel it is in an are with plenty of restaurants nearby. We hope to have the chance to welcome you back for a more positive experience. Kind Regards,

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in trendy Bermondsey. I loved this hotel. It was perfect to work and the bed was both enormous and comfy. Breakfast was fabulous and staff were very helpful and charming. It is about a 10 minute walk to London Bridge station, 5 minutes from the Fashion and Textiles Museum, there is a supermarket across the square, and the hotel is next to a park and in the middle of great restauranrs and bars. Superb
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 6 Oct 2023
Dear Joanne, Thank you for taking time to share your feedback regarding your stay at The Bermondsey Square Hotel! We are delighted to hear you had a wonderful experience with us. We do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

10/10 Excellent

Madalina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, recommend it!
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 30 Sept 2023
Dear Madalina, Thank you for taking the time to provide such positive feedback following your recent visit to the Bermondsey Square Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

6/10 Okay

Chelsea

Travelled with family
Some staff nice but one staff member at both check in and check out was rude, not listening to anything I was saying and talked over the top of me. It doesn’t give a good first impression.
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 30 Sept 2023
Dear Chelsea, Thank you for taking time to share your experience with us! We are sorry we did not provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you will give us another opportunity to make it right! Warm Regards,

8/10 Good

Mahmud Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 27 Sept 2023
Dear Mahmud Ahmed, Thank you for taking a moment to leave feedback for us! We hope to see you again soon. Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 27 Sept 2023
Dear Guest, Thank you for your feedback of our Hotel! We do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

10/10 Excellent

Madalina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good stay
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 25 Sept 2023
Dear Madalina, Thank you very much for taking the time to leave feedback for us after your visit at Bermondsey Square Hotel. We are delighted to see you had a wonderful experience with us and our lovely team of staff. We hope to welcome you back soon. Kind Regards, Polixenia Mitrache – Guest Services Manager

10/10 Excellent

SHAOMIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 6 nights in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 25 Sept 2023
Dear Shaomin, Thank you very much for taking the time to leave feedback after you recent visit, we are delighted to see you enjoyed staying with us. We hope to have the pleasure of welcoming you back again very soon. Kind Regards, Polixenia Mitrache – Guest Services Manager

10/10 Excellent

Ursua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great London visit. Thanks!
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 25 Sept 2023
Dear Ursua, Thank you for the positive review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards, Polixenia Mitrache - Guest Services Manager

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Trip
Over-all, the place was hospitable enough. A few things that need to be addressed. The tripping step up into the bathroom is very dangerous. Its easy to hear everything going on in adjacent rooms. The cleaning staff took my new bottle of cologne. I cannot say if they thought it was garbage or really liked it but as am employer myself, i know its difficult to control each individual employee.
Stayed 7 nights in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 22 Sept 2023
Dear John,Thank you for taking the time to leave feedback after your recent stay with us. We appreciate your valuable comments regarding the slippery floor in the bathroom and will consider these when next upgrading our bedrooms.We have investigated the issue you mentioned regarding the missing cologne and unfortunately the maid can not remember if she threw it in the bin or not, it could be much easier for us to investigate it while you were in house. Please rest assure that this is not typical of our hotel and staff and we work hard to assure all of our guests are feeling comfortable and safe as possible.Thank you again for your feedback and we hope you re-visit us. Kind Regards, Polixenia Mitrache - Guest Services Manager

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Dennis, Thank you for taking the time to leave a feedback for us following your recent visit to the Bermondsey Square Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

8/10 Good

Tushar

Liked: Cleanliness, property conditions & facilities
Good location, good dining options. Room lighting can be much better, hot breakfast options would add lot of value.
Stayed 6 nights in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Tushar,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

10/10 Excellent

MANOHAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great amenities and close to all tourist attractions. Highly recommend it.
Stayed 5 nights in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Manohar, Thank you for taking the time to provide such positive feedback following your recent visit to the Bermondsey Square Hotel. We do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

8/10 Good

Sibongile

Liked: Property conditions & facilities, room comfort
It was average. Back from conference there were no tea bags in the room. Yea cup found in the bathroom. May they consider outing fridges please in the rooms.
Stayed 2 nights in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Sibongile, Thank you for taking the time to leave feedback after your recent stay with us. We are sorry we did not provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned, regarding the fridges, I would like to inform you that all the room are equipped with fridges. Thank you again for your feedback and we hope you will give us another opportunity to make it right. Kind Regards,

8/10 Good

Jeani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Jeani, Thank you for taking the time to leave a feedback for us following your recent visit to the Bermondsey Square Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

6/10 Okay

matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Rewards programme..what rewards programme?!
Really well situated for easy walking access to London attractions. Club room booked was small but comfortable. Absolutely no knowledge of Hotels.com VIP rewards programme on check in - when generally asked about this and whether a room upgrade was available as per booking, I was informed no, as I’d already got a good booking rate. No booked VIP benefits applied and a small housekeeping ‘surcharge’ added to second night care on check out left a slightly bad taste on what was an otherwise good hotel experience.
Stayed 2 nights in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Matthew, Thank you for taking the time to provide such positive feedback following your recent visit to the Bermondsey Square Hotel. We do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Roberta, Thank you for taking the time to leave a feedback for us following your recent visit to the Bermondsey Square Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind Regards,

10/10 Excellent

gary

Stayed 2 nights in Aug 2023
Response from Polixenia Mitrache – Guest Services Manager on 12 Sept 2023
Dear Gary, Thank you for taking the time to leave a feedback regarding your recent visit to the Bermondsey Square Hotel. I do hope to have the pleasure of welcoming you back again very soon. Kind Regards,