Unfriendly staff especially Mr. Saiful, they treat guests based on their faces and nationality!! As they gave me very bad room and when I asked to change the room they refused because there was no other rooms available, suddenly one guest came in front of me and opened the website and reserved a room then they found available room for him!!
My issue was solved in the night shift after I met Mr. Sasan, respectfully he changed my room to a better one.
However, with all respect to mr Sasan, I will never come again to this hotel!!