Front of property

Reviews of Kings Cross Inn Hotel

3 out of 5
Kings Cross Inn Hotel
9-11 Euston Road, London, England

Reviews

6.8
Rating 10 - Excellent. 197 out of 1010 reviews" "
Rating 8 - Good. 331 out of 1010 reviews" "
Rating 6 - Okay. 250 out of 1010 reviews" "
Rating 4 - Poor. 124 out of 1010 reviews" "
Rating 2 - Terrible. 108 out of 1010 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Scott, Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minutes to the tube and King’s Cross St Pancras and walkable to Euston Station and plenty of dining. Reasonably priced place to stay before catching an early morning trip or accessing more touristic things London has to offer.
Stayed 2 nights in Mar 2024

6/10 Okay

Sophie

Travelled with family and small children
Very noisy, broken glass on window and broken shower glass door.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited my needs
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness
Perfect for an early morning train
Stayed 1 night in Mar 2024

6/10 Okay

Kieran

Disliked: Staff & service, property conditions & facilities
Very basic and small but absolutely ideal location. Not very helpful staff but right beside trains
Stayed 3 nights in Mar 2024

8/10 Good

Courtney

Liked: Staff & service
Loved the distance to kings cross station! Fine hotel. Noisy street outside. Mold on the windows.
Stayed 1 night in Mar 2024

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

Cesar, Cuernavaca

Travelled with partner
convenient if you need to take a train early morning
Stayed 1 night in Nov 2023

4/10 Poor

Kemba

Disliked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Mohamed Nor

Liked: Staff & service, property conditions & facilities
Overall satisfied.
Stayed 1 night in Feb 2024

8/10 Good

Nícolas

Stayed 1 night in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, did the job fine
Stayed 1 night in Dec 2023

8/10 Good

Teri Nikita

Travelled with group
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly, room and bedding very clean. Good shower.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024

8/10 Good

Alison

4/10 Poor

Harold, Cartago

Disliked: Cleanliness, staff & service, property conditions & facilities
A las horas de estar hospedados tuvimos una fuga del servicio sanitario del piso superior. al realizar el reclamo se nos indicó que no podían resolver nada por ser la noche y estar el hotel lleno y que debíamos quedarnos a pesar de estar siendo bañados por orina. No fue sino al amenazar con denunciar que se nos cambio a otra habitación.con lo cual fue evidente que nunca estuvo el hotel lleno
Stayed 1 night in Jan 2024

2/10 Terrible

Angela, Wasaga beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy room UP AND DOWN 5 FLIGHTS OF STAIRS..stated no wondow at tome of booking, however there was one Very dorty rust on toilet roll holder.How ypu can gove this place 3 stars is neyond me, it is one of the worst places I jave ever stayed
Stayed 1 night in Dec 2023

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and convienent place to rest your head for a short stay. Staff very helpful
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Well-Located but Poorly Serviced
The property was well-located but poorly serviced and fit out. There do not appear to be lifts on the premises. The door to my room could only slam shut or not at all. Wi-Fi internet access was not working, which seemed to have been the case for some time. Toiletries provided in the room were looked old--the individually-wrapped soaps were all slightly different colours from each other. Luggage storage was self-service, seemingly free to access and questionably secure.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to cars and train services.
Stayed 3 nights in Dec 2023

4/10 Poor

A

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
The ground floor room was clean but the mattresses were both very cheap and uncomfortable. The room was small. The window was at street level had umber drivers congregated all night waiting for fares outside talking .then building work opposite started early . They did move me on my next night . So ask for a middle or top floor . Very basic but I suppose that is reflected in the London price I paid . Breakfast was served in an Italian cafe around the corner .extra .£13 Don’t go to the Indian lounge restaurant near by , nothing to do with the hotel , as I got really bad food poisoning from chicken curry there was sick for several days . Not really a nice area . Lots of noise and traffic but handy for kings x. Pay a bit more and get a better stay . Staff were good .
Stayed 2 nights in Nov 2023

8/10 Good

Carl

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Leanne

Disliked: Staff & service, property conditions & facilities
I wasnt given details about wifi when i checked in so tried to call - no line. I went downstairs given the information only to be told it wasn't working. I asked about the phone and advised they didn't work either - not happy what uf something happened during the night, i had to go downstairs! I then asked if there was anything else I needed to know and told no.
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel in a great location.
Small hotel within 100m of Kings Cross, and 500m of St. Pancras was perfect for my purposes. Room was reasonable size, cool enough for me to be comfortable and had a nice en suite. The hotel is around the corner from a very nice Chinese restaurant (Bamboo Inn), so great for me as I love asian food. Only thing to note is if you have mobility issues, the room I had in the basement might not be for you, it being down a short flight of narrow stairs.
Stayed 1 night in Oct 2023

2/10 Terrible

Chelsea

Stayed 5 nights in Dec 2023

6/10 Okay

Michael

Adequate for a one night stay. Room OK but a waste water pipe running through a boarded up area in the bathroom. Tap on the sink in my room very loose. Shower fine. Do NOT go to Altonapoli for breakfast. See separate review
Stayed 1 night in Dec 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for football!
Stayed 2 nights in Dec 2023

8/10 Good

William

Travelled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
It was like a building site right outside the hotel very noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

courtesance

Travelled with family
Liked: Property conditions & facilities
Safe and bright. Wasnt that convenient to the station and room cleanliness was not very well maintained.
Stayed 1 night in Nov 2023

2/10 Terrible

Amy, Altrincham

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dilys

Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Bill

Right across from Kingscross and St Pancras Stations. Very convenient for train travel. The floor had a big hole in the floor and was stuffed with cloth, and the floor tiles were loose so whenever you stepped on it the tiles gives way and you lose footing. Dangerous.
Stayed 4 nights in Nov 2023

8/10 Good

Jorge

Liked: Staff & service, amenities
Great location
Stayed 1 night in Oct 2023

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
Location close to Kings Cross was good, probably the only really good feature. The room was tiny and awkwardly designed, almost like a closet under the stairs. There was a bad aroma too. I’d have looked for an alternative if I’d arrived earlier in the day.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Great location! A little noisy but decent room, clean but dated interiors. Great for being close to King Cross!
Stayed 1 night in Nov 2023

4/10 Poor

Jeanne von

Travelled with family
Disliked: Staff & service, property conditions & facilities
We would not go back. Nothing was the way it was represented in the add, except it was across the street from the train station and I think the bedding was clean. Things were run down. We were moved to a bellow ground room. When we walked into the room. The window was wide open, with a view off a three foot wide space. The breakfast was not offered. The feeling we had of our first time in London ( even out of the states) was pretty poor).
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here (when we can afford it) and even have a favorite room. The wifi is sketchy, and that’s the only drawback. The staff are always friendly and glad to see us, and we them!
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin, Trimdon Village

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2023

6/10 Okay

Charlotte, NYC

Business traveller, Travelled with partner
Liked: Cleanliness
Tiny but clean bed room
Stayed 1 night in Nov 2023

8/10 Good

naomi

Travelled with family
Disliked: Amenities
Great location and clean, comfortable rooms. I would stay here again.
Stayed 2 nights in Nov 2023

6/10 Okay

Sasha

Travelled with group
Hotel was in great location. But very noisy. Bed was broken and shower didn’t get hot.
Stayed 1 night in Nov 2023

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasure to stay in this hotel
Nice hospitality,very easy to access everywhere in town or outside of town. Clean and quiet. Will come back again.
Stayed 5 nights in Nov 2023

8/10 Good

Apraham

Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Basic. Clean. Plenty to do around about and close to public transport
Stayed 1 night in Nov 2023