Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of Hyatt Place London Heathrow Airport

4 out of 5
Hyatt Place London Heathrow Airport
The Grove, Bath Road, West Drayton, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1254 out of 1939 reviews" "
Rating 8 - Good. 489 out of 1939 reviews" "
Rating 6 - Okay. 113 out of 1939 reviews" "
Rating 4 - Poor. 45 out of 1939 reviews" "
Rating 2 - Terrible. 38 out of 1939 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a surpringly good stay. Despite being next to one of the busiest airports in the world, we didn't hear one plane, & almost no noise outside of our room. Staff was friendly & helpful. Restaurant had good vegetarian options. So convenient to get to Heathrow in the morning & the cost was so reasonable! Bed super comfy too. We were really pleasantly surprised with this stay.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 28 Mar 2024
Dear Erin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience and were able to get a peaceful night sleep after a lovely meal in our restaurant. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 28 Mar 2024
Dear Gary,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was kind and efficient as we checking in to get some sleep on a lay over forced by a flight cancellation.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 27 Mar 2024
Dear David,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. Despite the reason for your stay we are glad to hear that you were able to get some sleep before your onward journey.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the airport if you have a long layover. Nice hotel, good restaurant.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 27 Mar 2024
Dear Jon,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you found our hotel to be so convenient for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Sam

Liked: Property conditions & facilities
Very pleased
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 27 Mar 2024
Dear Sam,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great that you had a pleasant experience with us.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

4/10 Poor

Alain, miami

Travelled with family
Disliked: Amenities, property conditions & facilities
A 2 * hotel. Ac set up at 26 Celsius is a nightmare to try to sleep in such a hot environment. Will definitely never return
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 25 Mar 2024
Dear Alain,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed..close to airport. Frequent bus
Stayed 2 nights in Mar 2024
Response from Rebecca Maher Front Office Manager on 25 Mar 2024
Dear Sophia,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are glad you found our hotel to be so convenient for your travels through Heathrow. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

ANGEL, Alexandria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly.
Stayed 2 nights in Mar 2024
Response from Rebecca Maher Front Office Manager on 25 Mar 2024
Dear Angel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay and found our team to be so friendly. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, didn’t hear any plan noises and was very clean!
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 22 Mar 2024
Dear Arthur,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted that you had such a wonderful stay with us.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Tejinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear Tejinder,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Food was very good with excellent service
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 19 Mar 2024
Dear Tim,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Frances, Upton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Single night stay over as close to airport but quiet enough to sleep well.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 18 Mar 2024
Dear Frances,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We hope you were well rested for your flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Papa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 18 Mar 2024
Dear Papa,Thank you for your review of your recent stay with us and for scoring us 4 out of 5.It is great that our location was perfect for your needs. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby lounge area for drinks and food. Helpful and friendly staff.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 15 Mar 2024
Dear Glenn,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted that you had such a great experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 18 Mar 2024
Dear Caroline,Thank you for your review of your recent stay with us and for scoring us 5 out of 5, it is great to hear you enjoyed your experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very helpful
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 15 Mar 2024
Dear Scott,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful that our team made your stay so memorable. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist didn’t ring me with the requested wake up call. Otherwise it was excellent.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 12 Mar 2024
Dear Lynne,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We do apologize for the missed wake up call and this will be investigated with the team to ensure this does not happen again. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and with bus option to go to midtown London. Very nice staff n they helped me string up my eSIM service.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 12 Mar 2024
Dear Cecilia,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful that you have had such a great experience and our team were able to help you so much while you were with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Ceri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Food was plentiful and excellent quality great variety.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 12 Mar 2024
Dear Ceri,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
A very conveniently located hotel for the airport. I received a very friendly welcome and the restaurant and bar staff were very good. I had a clean and comfortable room
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 11 Mar 2024
Dear Gerard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Karen Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently the hotel was full due to an issue at the airport with delayed flights. Our room was in an annex which was the furthest you could possibly get from reception but hey we got our steps in. Sleep was disturbed a bit due to being near the service entrance. Staff lovely
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 8 Mar 2024
Dear Karen Marie,Thank you for your review of your recent stay with us.We greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

LaVonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property. Front desk staff are just lovely.
Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 7 Mar 2024
Dear LaVonda,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that our team made your stay so memorable. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okay

Yelena

Disliked: Amenities
No shuttle! It was said it takes 5 min from the Terminal 5. However it is only the bus that run to all hotel and other terminal which might take up to 40 min. So the only fast option (but still 15 -20 min drive depending on traffic) is the taxi or Bolt. This should be put on your website to have a clearer understanding of the transportation issue.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 5 Mar 2024
Dear Yelena,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Jahangir

Stayed 1 night in Mar 2024
Response from Rebecca Maher Front Office Manager on 25 Mar 2024
Dear Jahangir,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaraunt and good service.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 4 Mar 2024
Dear Aaron,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect hotel for a stay either right before or after a flight. Hyatt has it down, and this was surprisingly affordable for the range of amenities and comfort and service and level of cleanliness. It is a five minute drive to the airport which translates into €15 for an Uber. The hotel has both a bar and a restaurant, with a good range of offerings. The chicken Makhani was OK, but not outstanding. The chef could throw in more spice and tartness. Hotel staff were wonderful.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 1 Mar 2024
Dear Tammy,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience, and we were perfect for your travel through Heathrow Airport. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Gerald

Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear Gerald,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

Michael

Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear Michael,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Water main issue left me without food options.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 28 Feb 2024
Dear Kevin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. While it is great to hear that overall you had a good stay we do apologize for the disruption caused by the emergency plumbing works.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Neila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 28 Feb 2024
Dear Neila,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

D'Andrea

Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear D'Andrea,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the night before early departure from Heathrow
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 26 Feb 2024
Dear carolyn,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a great stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okay

Sean, Plymouth

Travelled with partner
Ok airport hotel
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 26 Feb 2024
Dear Sean,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, clean hotel
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 26 Feb 2024
Dear Patrice,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our hotel to be the perfect location for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Claudiu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place near to the airport
Stayed 2 nights in Feb 2024
Response from Rebecca Maher Front Office Manager on 23 Feb 2024
Dear Claudiu,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that we were the perfect location for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Panayiotis, alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. Good food
Stayed 1 night in Dec 2023
Response from Rebecca Maher Front Office Manager on 22 Feb 2024
Dear Panayiotis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our hotel to be a convenient option for your travels through Heathrow Airport. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Aryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality service & comfort
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Feb 2024
Dear Aryo,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our hotel to be comfortable and offered great service. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Atul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this hotel. From check-in to checkout, everything was smooth and pleasant. The lady at the check in counter was extremely polite, courteous and friendly. She also explained various options of going to Central London. The room was squeaky clean.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Feb 2024
Dear Atul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Book It

Liked: Cleanliness, staff & service, property conditions & facilities
I am pleased
Stayed 9 nights in Feb 2024
Response from Rebecca Maher Front Office Manager on 15 Feb 2024
Dear Book It,Thank you for your review of your recent stay with us and for scoring us 5 out of 5, it is great to hear that you enjoyed your stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

6/10 Okay

Lee

Disliked: Amenities, property conditions & facilities
This property only has one car ride service they use for taxis, and they charge you double for a ride to Heathrow. Only one restaurant, nothing in the vicinity to walk to. Once you’re here you’re stuck paying their outrageous prices.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 14 Feb 2024
Dear Lee,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

tracy, woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and enjoy the very clean and comfortable rooms and having a delicious evening meal in the dining room. It is in a great location for Heathrow and the hotel staff are extremely helpful in organising taxi transfers to the terminals.
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 14 Feb 2024
Dear tracy,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you have had such a great experience over the numerous times you have stayed. We look forward to welcoming you back again soon. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Mark

Travelled with family
Great
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 14 Feb 2024
Dear Mark,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Teva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 14 Feb 2024
Dear Teva,Thank you for your review of your recent stay with us and for scoring us 5 out of 5 and for saying we are a great place to stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Dominic

Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear Dominic,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly , food was lovely and the room was spotlessly clean .
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 9 Feb 2024
Dear Catherine,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that our hotel provided you with a lovely stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Anna

Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 21 Mar 2024
Dear Anna,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We hope it will not be too long before we are welcoming you back again.Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Gwin

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 9 Feb 2024
Dear Gwin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Sheeza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rebecca Maher Front Office Manager on 9 Feb 2024
Dear Sheeza,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 9 Feb 2024
Dear David,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport

10/10 Excellent

Robert, Antibes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu listed “Classic Caesar Salad” but it was missing both bacon and anchovies.
Stayed 1 night in Feb 2024
Response from Rebecca Maher on 4 Feb 2024
Dear Robert,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport