Staff were fantastic, friendly, helpful and cheerful. Room seen better days , could have been cleaner, shower room smelt of Urine, large step up from room to shower room, very dangerous especially for someone 76 years old as we are . Breakfast ok , fried eggs hard as they were standing there for some time . Plenty of choice and again staff brilliant. Extra charge for breakfast. Music coming from somewhere at 6 am , don’t know if it was dining room as we were over it . Tried to show photos of the step but review wouldn’t accept them ???