Couples treatment room(s), sauna, steam room, body treatments

Reviews of Bulgari Hotel London

5 out of 5
Bulgari Hotel London
171 Knightsbridge, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 91 out of 116 reviews" "
Rating 8 - Good. 17 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 3 out of 116 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MEGUMU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sounds good
Stayed 1 night in Oct 2023

10/10 Excellent

anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in London a lot and the Bulgari is one of my favorite hotels. It excels on every level and never disappoints. The rooms, service and food are all fantastic. It’s Knightsbridge location is convenient for shopping, dining, parks, public transport etc.

6/10 Okay

RUSTU CAN

Liked: Cleanliness
Not likes a real Bvglari luxury in the hotel benefits also expensive for this classic benefits luxe hotel…
Stayed 4 nights in Mar 2023

8/10 Good

LARA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service. The guy that checked us in at front desk was great. The only issue for me was they chef cannot cook vegetables and they were very soggy
Stayed 1 night in Mar 2023

10/10 Excellent

adrian

Stayed 2 nights in Jan 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent from Romeo at the front desk, to the room service team, the spa and Sette restaurant. A relaxing stay and a comfortable bed for a good nights sleep. Pool and spa are excellent, we booked the private spa and it was truly exceptional with David and Satjot taking excellent care of us. A minor quibble on the hotel bathroom, a very deep bath so not easy getting in and taking a shower or avoiding the water spreading all over the lip of the bath, also bizarrely nowhere for you to hang up a towel. But these are minor points, it’s not cheap but you do get the 5* quality experience. Would recommend and return as a treat.
Stayed 1 night in May 2022

10/10 Excellent

Athari

Stayed 10 nights in May 2022

8/10 Good

Edward

Stayed 1 night in Apr 2022

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning with attention to detail
Wonderful service standards, attention to detail and stunning hotel . I hardly ever give reviews but this was first class.
Stayed 2 nights in Mar 2022

2/10 Terrible

sean

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit.
Return visit which says something. Very clean, comfortable room - only slight issue was that room not serviced in evening while we were out for dinner. Breakfast was excellent but shame that breakfast room is used by some as an office for a 1 hour zoom call! This is a wonderful hotel, very convenient for shopping and walking. The staff are faultless and we have nothing but praise.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London
Amazing hotel amazing location
Stayed 1 night in Dec 2021

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing London Hotel
Honestly I have stayed in a lot of hotels around the world this hotel is just something else from the extremely friendly staff to the amazing hotel decor the comfy beds. I have 0 complaints. Make sure you give it a try you will not be disappointed!!
Stayed 1 night in Jun 2021

10/10 Excellent

MISS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marika hannides
The best hotel in London
Stayed 1 night in Apr 2021

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice and clean
Stayed 1 night in Oct 2020

10/10 Excellent

Ousmane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Jonathen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the level of service was brilliant really second to none I would say We also had the use of the private spa and two treatments and must say the service was second to none Which was fantastic would certainly go again
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in London, has everything, attention to detail.
Stayed 1 night in Feb 2020

10/10 Excellent

Carlo Orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Kashif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London
Love love love this hotel. Amazing hospitality and exceptional service
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location friendly and efficient staff and good facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This property is amazing ! Cannot fault nothing . Coming back soon
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bulgari is very well run and has excellent service. The rooms are attractive and quiet. Their spa and pool are gorgeous.
Stayed 3 nights in May 2019

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 4 nights in Jun 2019

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern hotel with decor to match. Felt a little clinical though. Staff is the spa were excellent
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Franchised hotel and poor value for money
The hotel is ideally located with shopping, restaurants and services within a very short walking distance. The hotel is modern, clean even though it is a franchise and not managed directly by Bulgari. This means that the service standards and amenities are not as high as the Milan or Dubai properties. F&B within the hotel is not advised. Expensive hotel for what it is and I guess you are just paying the name. I would strongly advise to stay at another nearby property if possible where you can get the same room at a better value for money.
Stayed 2 nights in Feb 2019
Response from Kostas Sfaltos on 6 Mar 2019
Dear Guest Thank you for taking the time to write following your stay at Bvlgari Hotel London. I do appreciate your feedback and I am sorry that we did not fully meet your expectations on this occasion. With regard to our food and beverage facilities, we have recently commenced a redesign of our bar and restaurant, with a new concept to be announced soon. This is a relatively short project and I wish to apologise if your dining experience was not as expected during this time. May I also note that Bvlgari Hotel London’s offering is in line with all other properties within Bvlgari Hotels & Resorts and facilities, standards and service are identical throughout our group. Thank you again for your comments and I regret that you disappointment on this occasion. Yours sincerely Kostas Sfaltos General Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel n location...some renovation noise.
Stay was good except that they are renovating the restaurant and bar hence these facilities were not available. They have temporary facilities but not up to what one would expect of a Bulgari. Construction noise, though limited to a few hours during the middle of the day is still a bit annoying if you finish your meetings early and want a calm place of respite.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel Prime Location Amazing Staff Great Ameneties
Stayed 1 night in Jan 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class Service & Food & Hospitality
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Wow, first visit and it won't be the last - what an amazing hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

arh1951, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center of Khnightbridge.
Tried most of the facilities. Great! The lounge is a great place to spend some time. Lunch at the bar side is super with a great ambience.
Stayed 4 nights in Mar 2018

8/10 Good

Tayyub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleek hotel in a super convenient location
The hotel is beautiful inside and it’s very convenient for Harrods and Harvey Nichols...2 minute walk to both. We were there on a shopping trip so it meant my husband could nip back to the hotel when he’d had enough! The only very small niggle was that the bar was understaffed all three nights we were there. The barman said there should have been 4 behind the bar but due to illness there was just him. This meant a long wait for drinks, which was a pity because the bar area itself is very glamorous and has a great buzz. That said the service is 5 star in the hotel generally... prompt, efficient and delivered with refinement.
Stayed 3 nights in Nov 2017

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional Staff
Very professional and polite staff.
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Very good location and excellent service! Very beautiful SPA pool!
Stayed 7 nights in Jul 2017

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is perfect for shopping holidays.
Stayed 4 nights in Jul 2017

10/10 Excellent

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent five nights here. The room was very clean and spacious. I really like the bar and the gym! I would recommend the complementary fitness classes. The hotel stuff was very professional and helped me out with everything that I needed. I would highly recommend it to anyone who wants to stay in Knightsbridge. The location was also near shopping districts and Hyde Park, so we didn't have to travel far to get to where we wanted to go. I have stayed at other great hotels in London, but this one was my favorite.

10/10 Excellent

Ka Lee Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual excellence from top hotel
Excellent

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel in the heart of Knightsbridge.
The highlight of this hotel was the attention to detail - no request was ever a bother. The spa is amazing and the beauty therapist are exceptional. My only complaint was the male bar staff who, on one particular occasion, were extremely rude. All other members of staff were extremely obliging and pleasant, particularly the staff at reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great experience for the stay...staff were helpful on check in...room was lovely...spa was excellent. I would definitely stay again. The only negative was service in the bar seemed very slow and impersonal...not sure I would drink there again