Balcony

Reviews of Assembly Leicester Square

3.5 out of 5
Assembly Leicester Square
27 - 31 Charing Cross Road, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1249 reviews" "
Rating 8 - Good. 379 out of 1249 reviews" "
Rating 6 - Okay. 166 out of 1249 reviews" "
Rating 4 - Poor. 74 out of 1249 reviews" "
Rating 2 - Terrible. 65 out of 1249 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Henrik

Travelled with partner
Disliked: Staff & service, amenities
They gave us a handicap room that had no furniture or bathroom counter. The staff was pleasant.
Stayed 1 night in Apr 2024
Response from Assembly Team on 19 Apr 2024
Thank you for reviewing you stay with us.

2/10 Terrible

Sara

I did not stay at the hotel we got moved
Stayed 1 night in Apr 2024
Response from Assembly Hotel Team. on 17 Apr 2024
Thank you for reviewing you stay with us.

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken aircon. Transferred to cheaper sister hotel without notice till attempted to check in. No refund offered or fare difference. The staff at the sister hotel were more hospitable.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Hi Chloe, Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you faced with the room transfer and the broken aircon. Your feedback is important to us, and we will address these issues internally. We're glad that you found the staff at the sister hotel hospitable. We strive to provide a clean and welcoming environment for all our guests, and we apologize for falling short during your stay. Your comments will help us improve our services moving forward. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience.Best Regards,Customer Care Team

4/10 Poor

Kusuma

Disliked: Property conditions & facilities
So small room. No kettle .and expensive.
Stayed 1 night in Apr 2024
Response from Assembly Hotel on 14 Apr 2024
Sorry we fell short of your expectations. We hope to make it up to you next time you visit.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. A breath of fresh air, no TV, no useless extras you don't need. Location is priceless. As a base in the heart of London with no distractions to keep you from exploring outside, you can't beat it. The rooftop bar is great as well. Formalish but not pretentious.
Stayed 2 nights in Apr 2024
Response from Assembly Hotel on 14 Apr 2024
Thank you for your feedback. So happy to hear you had a fabulous stay and enjoyed your whole trip with us. It is good to know that our team was brilliant and helped on hand. We look forward to welcoming you and your friends or family again soon.

6/10 Okay

CRAIG

Liked: Cleanliness
Good location. Rooms considerably smaller than pictures suggest. Pay attention to the square footage rather than the pics. It was “OK” I guess
Stayed 1 night in Apr 2024
Response from Assembly Team on 14 Apr 2024
Thank you for the review and we appreciate the feedback.

8/10 Good

Yamira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a lot of food spots nearby that are also open late. Room is a bit small without any TV or ventilation in the bathroom but we didn’t mind since we were out most of the day
Stayed 4 nights in Apr 2024
Response from Team Assembly on 10 Apr 2024
Thank you for reviewing your stay with us.

4/10 Poor

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Team Assembly on 11 Apr 2024
Dear Amy, Thank you for your feedback!

6/10 Okay

David

Travelled with partner
Get rid of the useless bunny "sculptures" and replace them with useful tables.
Stayed 2 nights in Apr 2024
Response from Assembly Hotel on 8 Apr 2024
Thank you very much for the review.

8/10 Good

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very central
Stayed 1 night in Mar 2024
Response from Assembly Team on 31 Mar 2024
e are happy you had a pleasant stay with us, and our hotel and its location were to your liking. We do hope to see you again very soon.

6/10 Okay

Tania

Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Assembly Team on 1 Apr 2024
Hello TaniaWe are happy you had a pleasant stay with us.We do hope to see you again very soon

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness, staff & service
Good for an overnight stay, but probably wouldn't be my choice for more than a night. Very convenient location for theatres and shopping/general touristing, and a good 11am check out too. The room I booked was windowless, which I think is fairly common in London, but you can stay at other properties for similar price and get more for your money. The floors are tiled, which felt clean, as was the bathroom. Good when you have to keep everything on the floor as there's no hanging space (except for a coat) or table/chair to put things on. If you wear contact lenses, or have anything more than a toothbrush for toiletries, you'll have to balance things on the loo, as there isn't even a little shelf in the bathroom. No bath mat provided, so we had to use the hand towel. There's soap in the shower, but you'll possibly regret using it as you dance around under freezing and scolding temperatures with bad water pressure. The air con unit/fan hummed loudly all night, but the rest of the hotel was quiet (on a Tuesday). Staff were friendly and helpful at check-in too. Overall fine for a night.
Stayed 1 night in Mar 2024
Response from Team Assembly on 28 Mar 2024
Thank you very much for reviewing your stay

8/10 Good

cem, IZMIR

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the city center, with easy access to many restaurants and nightclubs.
Stayed 2 nights in Mar 2024
Response from Assembly Team on 25 Mar 2024
We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

8/10 Good

Janet

Liked: Staff & service, amenities, property conditions & facilities
It was an amazing position in central london close to Trafalgar Square, Covent Garden etc. So close to theatre and gallery that we were visiting. We loved the rooftop bar for a cocktail looking at the view from the London Wheel to St Pauls.
Stayed 1 night in Mar 2024
Response from Assembly Hotel on 25 Mar 2024
It was an amazing position in Central London close to Trafalgar Square, Covent Garden etc. So close to theatre and gallery that we were visiting. We loved the rooftop bar for a cocktail looking at the view from the London Wheel to St Paul's. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First hotel with no TV in the room I have come across
Stayed 1 night in Mar 2024
Response from Assembly Team on 24 Mar 2024
Thank you for staying with us and for leaving us feedback. I am sorry about the condition of the room and the missing amenities. I also understand your disappointment with the service provided by our bar staff. We are committed to serving our guests better. I appreciate you letting us know about your experience. I have alerted the hotel management team, so they can improve on these areas.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location that is less than a half hour walk from almost anything you could hope to do or see as a tourist in London. Small but functional rooms are kept clean. Reception staff were helpful and professional.
Stayed 6 nights in Mar 2024
Response from Assembly Team on 25 Mar 2024
Thank you very much for reviewing your stay

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I was happy with how convenient it was to walk outside and be in the center of everything. The hotel itself was great, staff was excellent. What I did not like is our room and towels smelled like cigarettes. There was trash under the bed and throughout the carpet and curtains remains someone's leftover fluids. I also did not like that there was no convenient water offered or coffee in the room, (would hv been nice). TV unavailable which is ok but when passing time in the room there's nothing to do. Other than that it's a great place for a quick sleep. Nothing more than that.
Stayed 2 nights in Mar 2024
Response from Team Assembly on 20 Mar 2024
Thank you for your feedback, I can see that you enjoyed your stay with us, and that the location was to your liking. We would, however, like to apologize for some issues you raised about the room on this occasion as this is not our usual high standard.

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Assembly Hotel on 16 Mar 2024
Thank you for reviewing your stay with us. We do hope to welcome you back again soon in the near future. Best regards.

4/10 Poor

Timothy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like a sewer which ruined the vibe. Other than that it is a fine place. Maybe shoot for a room not on the first floor. Location is perfect.
Stayed 1 night in Mar 2024
Response from Assembly Team on 14 Mar 2024
Please accept our sincere apologies for the shortfalls and discomfort you've encountered during your visit. The comfort of our guests is one of our top priorities, so we are very disappointed to hear that this was not delivered on this occasion. Please rest assured your concerns will be highly taken under consideration and informed to the management team to seek a prompt improvement moving forward. We hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons.

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Basically didn't like the lack of an iron - besides hostels I have never been to a HOTEL that does not provide an iron to help keep clothes fresh and clean on vacation. The 15 pound fee to leave bags after checkout also left a poor taste in my mouth. The hotel was also super small - narrow from entrance so often got stuck behind other customers and the elevator fit at most 3 people. Rooms were tiny - my largest closet is technically larger than my room was and they wasted space with a giant decorative plastic rabbit. There were no additional ammenities like a gym or laundry - although granted that is less common. But it really fealt like being cheap - no bars of soap or shampoo were provided just some liquid soap in a dispenser. I do have to admit the room was super clean (guess easy to clean when it's the size of a closet) and the location was fairly close to St James park and Buckingham palace as well as Big Ben and Parliament. I loved my stay in London and will be coming back - but definitely staying in a different Hotel.
Stayed 7 nights in Mar 2024
Response from Assembly Hotel on 12 Mar 2024
Thank you for taking the time to share your feedback with us. We appreciate your candid review and are glad to hear that you found our location convenient for exploring London's iconic landmarks. We apologize for any inconvenience you experienced during your stay regarding the lack of an iron and ironing board. Please note that we do offer a laundry service, and iron and ironing boards can be provided upon request. We regret that this information was not communicated to you effectively during your visit. As for the size of our hotel and rooms, we understand that our property's layout may not suit everyone's preferences. We appreciate your feedback on this matter and will take it into consideration for future improvements. Thank you for acknowledging the cleanliness of our rooms. Maintaining a high standard of cleanliness is a top priority for us, regardless of room size. Kind regards.

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities
BEDBUGS. And I have the photos to prove it. I showed the photo to the manager and he denied it was a bedbug, despite it being a clear closeup. They also don't wash the sheets. Photos for that, too. Other than that, half the staff were nice, the other half acted like they didn't care. Location is prime in Covent Garden, but the immediate area area in front of the hotel is a bit dirty. If you don't care about your lodgings, this hotel's for you. It's basically an in-and-out sex hotel, interesting that Expedia has it on its list.
Stayed 16 nights in Nov 2023
Response from Assembly Team on 7 Mar 2024
Dear Matthew Thank you very much for reviewing your stay. I can see that you stayed with us on during December. I am sorry to read that you were not happy with the concept of the hotel. I will look forward your message to higher management so they can understand what we did in order to resolve the situation. We are continuously looking to improve our standards so your feedback is appreciated.

8/10 Good

Jeffrey

Liked: Staff & service
Staff are great. Place lacks charm. A place to sleep. Restaurant and view from roof are excellent.
Stayed 6 nights in Feb 2024
Response from Assembly Hotel on 4 Mar 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our staff to be great and enjoyed our excellent restaurant offerings and the view from our roof. While we regret that you found the place lacking in charm, we appreciate your feedback and will certainly take it into consideration as we strive to improve our guest experience. We hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Amazing staff. Comfortable bed, quiet room. Lighting in bathroom needs to be brighter, it’s too dim to apply makeup. More clothes storage would be better. Room was fine for me, if I was travelling with another person it would be cramped.
Stayed 3 nights in Feb 2024
Response from Assembly Hotel on 4 Mar 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a positive experience overall, particularly appreciating our amazing staff and comfortable accommodations. Your comments regarding the bathroom lighting and storage space are duly noted, and we will certainly look into ways to improve in those areas for our guests' convenience. We value your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet. Room was small but we were only staying for one night so not really an issue. The lights in our room were a bit weird I think the switches need looking at but I forgot to tell staff before I left. Not a bad place maybe a bit expensive but given the area and some of the other hotels I’ve stayed at in London not bad at all!
Stayed 1 night in Mar 2024
Response from Assembly Hotel on 3 Mar 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel nice and quiet, despite the small room size. We apologize for any inconvenience caused by the lights in your room; rest assured, we will address this issue promptly. Your comments regarding our pricing are duly noted, and we appreciate your perspective in comparison to other hotels in the area. We hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and price but limited facilities. Hotel bar and restaurant has fab views.
Stayed 3 nights in Feb 2024
Response from Assembly Hotel on 3 Mar 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed our hotel's prime location and affordable pricing. While we understand that our facilities may be limited, we're thrilled that you appreciated the stunning views from our bar and restaurant. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with such helpful and kind staff, will absolutely be back!
Stayed 2 nights in Mar 2024
Response from Assembly Hotel on 3 Mar 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our hotel's convenient location and that our staff made your stay even more memorable with their helpful and kind service. We can't wait to welcome you back on your next visit. Safe travels until we see you again!

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Friendly staff and great location. , walkable to all the major attractions Pay extra for the larger window room
Stayed 2 nights in Jan 2024
Response from Assembly on 24 Feb 2024
We are so happy you had a lovely stay with us and glad to read your appreciation for the service you received from our friendly colleagues. It really means a lot to us. It is great to see our team have helped to make your stays with us more comfortable and memorable.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Difficult to review the service or staff as everything appears to be automated and through the app. We didn’t see anyone to be “served” by. However the roof top restaurant/bar is a little gem and we would go even if not booked to stay at the hotel. The room is neat, compact and perfect as a place to stop the night when seeing a show or shopping. Really funky too. It did seem impossible to get the door key on more than one phone though which meant my husband and I (arriving and leaving separately) did have a little challenge. But that could just be us not working the tech out properly. Great stay over all and would recommend.
Stayed 1 night in Feb 2024
Response from Team Assembly on 22 Feb 2024
Thank you for your feedback! We hope to see you again in the future. Best regards, Assembly

8/10 Good

Heily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great but the hotel was kind of dark maybe because the paint is mostly black, small room and bathroom, rug floors.
Stayed 3 nights in Feb 2024
Response from Assembly Hotel on 21 Feb 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location to be convenient. We understand your concerns about the interior ambiance and room size. We value your input, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. If there's anything else we can do to assist you, please don't hesitate to reach out.

8/10 Good

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was minimal but decent. Clean and comfortable. Online checkin is a bit of a hassle but easy once you get into the hotel. Small conveniences like a shelf in the shower or beside the sink, a full length mirror would make all the difference. Staff weren’t very friendly and security seemed lacking as the front door was not locked and the elevator doesn’t require a room key to use.
Stayed 1 night in Feb 2024
Response from Team Assembly on 19 Feb 2024
Thank you for your feedback! We hope to see you again in the future. Best regards, Assembly

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assembly Team on 15 Feb 2024
Thank you for your review. We are thrilled to hear you had a great stay.

8/10 Good

Garrie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very central and good for tube links. Although the room was tight space with sofa bed down it was clean and had air conditioning which was a great benefit. Missing a kettle and tv but I suppose it is central London and it’s a room most folks are after. I’d definitely use it again.
Stayed 2 nights in Feb 2024
Response from Assembly Team on 15 Feb 2024
We are happy you had a pleasant stay with us and our hotel and its location were to your liking. We do hope to see you again very soon.

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay friendly staff
Stayed 1 night in Feb 2024
Response from Assembly Team on 15 Feb 2024
Thank you for your review. We are thrilled to hear you had a great stay and that you loved the hotel and friendly service.We look forward to welcoming you and your friends OR family again soon.

10/10 Excellent

MEHMET

Stayed 2 nights in Feb 2024
Response from Team Assembly on 20 Mar 2024
Thank you for your feedback, I can see that you enjoyed your stay with us!

8/10 Good

Zeyad

Liked: Cleanliness
Disliked: Amenities
Great for its location. Room lacked some common amenities you’ll find in a hotel like a table/kettle with tea/coffee. Room was clean, easy to access. Require a smart phone to have room key on there and lift can feel small. Overall, I’d recommend but not to stay for longer than 1-2 nights.
Stayed 1 night in Feb 2024
Response from Assembly Team on 15 Feb 2024
We are happy you had a pleasant stay with us, and our hotel and its location were to your liking. We are sorry to see we have fallen short on some aspects of your stay with us but We do hope to see you again very soon and get a 5* review

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2023
Response from Assembly Team on 10 Feb 2024
We are overjoyed by your appreciation! It is great that you loved your experience with us, and we do hope to see you again very soon.

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and approachable staff. Room was very clean. Very well operated hotel. Perfect location. Very reasonable price.
Stayed 2 nights in Feb 2024
Response from Assembly Team on 9 Feb 2024
We are so happy you had a lovely stay with us and glad to read your appreciation for the service you received from our friendly colleagues. It really means a lot to us. It is great to see our team have helped to make your stays with us more comfortable and memorable.We hope to see you at Assembly London again soon!

8/10 Good

Inae, Linfield

Travelled with family
Liked: Cleanliness, staff & service
The location was perfect, but the bathroom was too small. The sink was too tiny for every day's usage. Other than that, the hotel was great.
Stayed 4 nights in Feb 2024
Response from Assembly Team on 8 Feb 2024
Thank you for your review. We are happy you had a pleasant stay with us, and our hotel and its location were to your liking. we do hope to see you again very soon..

2/10 Terrible

Naomi

Stayed 1 night in Jan 2024
Response from Assembly Team on 20 Mar 2024
Thank you very much for reviewing your stay

2/10 Terrible

Justin

Stayed 4 nights in Jan 2024
Response from Assembly Team on 20 Mar 2024
Thank you very much for reviewing your stay

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jan 2024
Response from Assembly Hotel on 30 Jan 2024
Thank you for your feedback, I can see that you enjoyed your stay with us. We hope you stay with us again soon. Kind regards.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Assembly Hotel on 30 Jan 2024
Thank you for your feedback, I can see that you enjoyed your stay with us. We hope you stay with us again soon. Kind regards.

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located only seconds walk from behind Trafalgar Square.
Stayed 4 nights in Jan 2024
Response from Assembly Hotel on 30 Jan 2024
Thank you for your feedback, I can see that you enjoyed your stay with us. Its nice to see that the location was to your liking. We hope you stay with us again soon. Kind regards.

8/10 Good

Petra Dagmar

Travelled with partner
Liked: Cleanliness
The location is great! The room was alright, but our towels were dirty and needed changing. Just to store luggage for some hours the hotel charges 15 Pounds.
Stayed 3 nights in Jan 2024
Response from Assembly Team on 3 Feb 2024
We are glad that you enjoyed our location and rooms. Our top priority is to deliver excellent experiences to our guests, so we are happy you were satisfied. We are sorry to see we have fallen short on some aspects of your stay with us. We would like to assure you this is not up to our usual high service standards and do apologize for the negative impression this gave you.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Great location,ease of travel as trains at leicester square station or a short walk to charing cross,ideal location especially if going to the theatre, hotel was ok not really what we are used to , room is small NO TV , NO COFFEE facilities which is a shame , room was clean, shower was nice , we was on level one even though the hotel was soundproofed all i could hear was the underground trains coming in every 3- 4mins as the hotel was obviously ontop of the underground so didnt really sleep well as a light sleeper,
Stayed 1 night in Jan 2024
Response from Assembly Team on 3 Feb 2024
We are glad that you enjoyed our location and rooms, and that our staff made your stay so memorable. Our top priority is to deliver excellent experiences to our guests, so we are happy you were satisfied. We are sorry to see we have fallen short on some aspects of your stay with us. We would like to assure you this is not up to our usual high service standards and do apologize for the negative impression this gave you.

4/10 Poor

Bonnie

Stayed 4 nights in Jan 2024
Response from Assembly Team on 10 Feb 2024
Thank you for taking the time to share your review, we regret to hear that your stay with us have fallen short of expectations this time. We do hope that despite your experience on this occasion you will choose to stay with us again, as we would love the opportunity to really wow you and win back your trust on your next visit!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Really loved my stay here! Bed was super comfy! Room clean and quite despite being in the center of London. Would recommend! Also has a lovely low key sky bar up top!
Stayed 2 nights in Jan 2024
Response from Assembly Hotel. on 21 Jan 2024
Thank you for leaving such a lovely review. It is a pleasure to know that you enjoyed your stay with us and the hotel location and room was to your liking. We do hope to see you again soon in the near future. Best regards,

10/10 Excellent

ilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You guys are awesome. Love, ilan
Best front of house team EVER! Support staff are legends too.
Stayed 3 nights in Jan 2024
Response from Assembly Team on 23 Jan 2024
Thank you for taking the time to share your experience, we’re overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us

8/10 Good

George, Lisburn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for West end, clean modern, if a bit cramped. Only thing missing from the room was a TV, but you don't choose this location to stay in the room.
Stayed 2 nights in Jan 2024
Response from Assembly Hotel on 21 Jan 2024
Thank you for reviewing your stay with us. It is great to know that the location was to your liking.

6/10 Okay

James

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2024
Response from Assembly Team on 15 Jan 2024
Thank you for your feedback and we do hope to see you again very soon.