View from property

Reviews of Malibest Resort

2.5 out of 5
Malibest Resort
Pantai Cenang, Mukim Kedawang, Langkawi, Kedah

Reviews

6.8
Rating 10 - Excellent. 38 out of 362 reviews" "
Rating 8 - Good. 135 out of 362 reviews" "
Rating 6 - Okay. 121 out of 362 reviews" "
Rating 4 - Poor. 48 out of 362 reviews" "
Rating 2 - Terrible. 20 out of 362 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

KantiLAL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was ok but noise on or nearby construction work going on alday
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We stayed at the melibest in langkawi for 20 nights there is building work going on every day there was a lot of banging and drilling and a electric wood planner being used all day and I really mean all day it really spoiled are holiday
Stayed 20 nights in Jan 2023

6/10 Okay

Clara

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Such A Disappointment
The aircondition kept on switching off every 5 minutes. I did ask them to fix sink pipe but they didn’t. Plus, the shower water from the heater was way too hot. Can’t even take our shower with it. TV was also not working. No wifi provided too. I was so disappointed. Won’t be staying here again next time.
Stayed 3 nights in Sep 2022

8/10 Good

B

Travelled with group
Disliked: Staff & service, property conditions & facilities
Get woken up by builders early every morning
Location is good, on the beach and close to bars and the main street. Hotel room tired but ok. Not given any information at check in except location of the room, shy customer service, seemed nervous to speak to international travellers. Very territorial about towels. Swimming pool uncovered so full of leaves. Workmen started loudly working on the hotel roof outside the room at 7-8am every day, so not exactly a relaxing break. But close to the beach in the centre of the strip.
Stayed 3 nights in Jul 2022

6/10 Okay

Vemel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room air conditioning is was not cold and we had to call the technician to come over and check at midnight. Room light were not bright more to dull. Carpets were dirty.
Stayed 2 nights in Apr 2022

6/10 Okay

Akmal

Stayed 2 nights in Feb 2022

6/10 Okay

Nur Izreena

Stayed 3 nights in Jan 2022

8/10 Good

lizawati

Stayed 3 nights in Feb 2022

8/10 Good

Mohamad Sadin Sufian

Travelled with group
Liked: Cleanliness, staff & service
resort is ok for mee
Stayed 2 nights in Feb 2022

6/10 Okay

LIEW

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I love the location but the facility really need to upgrade and repair accordingly
Stayed 2 nights in Feb 2022

6/10 Okay

sharifah yasmin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
It was alright except smelly water tub. The room was hot aircond took
Stayed 2 nights in Jan 2022
Response from Naziah Azie on 3 Feb 2022
Dear Ms Sharifah Yasmin, I would like to thank you for your review on Expedia Web and I am sorry to know that you had unpleasant experience during your recent stay. My apologies that your stay was not so enjoyable, I do hope that you may consider revisiting Best Star Resort Langkawi again in the future. My team and I would very much like the opportunity to restore your faith in our resort again. Once again, we do appreciate your constructive comments and review. Please contact me personally at reservation@beststarresort.com should you need further clarification. Please feel free to contact us for further assistance. Thank you & Best Regards, Naziah @ Azie Reservation Manager Baron Group Hotels Langkawi

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tq Malibest
Comfortable for families
Stayed 2 nights in Dec 2021
Response from Naziah Azie on 3 Feb 2022
Dear Guest, We would like to thank you for spending your time writing at our Expedia Webpage. It is amazing review to know that you enjoyed the overall stay at our resort recently. Once again, on behalf of the management, I am looking forward to welcome you back to Malibest Resort Langkawi for more memorable experience. Sincerely, Naziah Azie Reservation Manager Baron Group Hotels Langkawi

6/10 Okay

Mohd Hizam Abdullah

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

8/10 Good

Nur Sabrina binti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very near the beach. We don’t expect too much since it was only 2 star. And its quite okay with the pricing and the amenities in the room. The room was clean and smell fragrant. I love it. But we need a lots of plug switch since we came in 4 person.
Stayed 1 night in Nov 2021

8/10 Good

Orna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good properties to stay at cenang beach.services is good
Stayed 2 nights in Dec 2020

8/10 Good

Nor Haswaniza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Right smack on Chenang beach
Right in the middle of Chenang Beach, 7 11 right in front, Bella Cafe nearby provides local or made to order all day western breakfast. Everything checks out fine, minus the non existent car parking.
Stayed 1 night in Jul 2020

10/10 Excellent

Roza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...spacious rooms...friendly staff....valued for money..
Stayed 3 nights in Mar 2020

6/10 Okay

AZURAIME

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

wayno, madrid

Disliked: Cleanliness, amenities, property conditions & facilities
i was unaware of the construction going on. beds where not made fresh each time. no plug sockets. just a dirty room.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how near the beach are to the resort. The resort is upgrading and building more rooms tho, but pleasant so far. The only problem would be sand coming into the room but would suggest if they could provide a broom to sweep thr sands out. But overall love our stay. My young kids love it.
Stayed 2 nights in Mar 2020

6/10 Okay

Kenny Fu

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

John

Travelled with family
Liked: Staff & service, room comfort
Great beach location
Great location. Right on the beach. Renovations in progress but didnt affect our stay. Central to all amenities
Stayed 3 nights in Feb 2020

8/10 Good

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Comfy old place
Great location. Fabulous views from room. THis is a beach resort hotel, so everyone has wet towels and swim suits. There is no where to dry them except the balcony. No clothes line in the bathroom or on the balcony. There is only 1 chair in the room. Nice walk to Best Star hotel for breakfast.
Stayed 3 nights in Feb 2020

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, amenities
The room I was assigned to had bed bugs and I got bitten badly. it's terrible! they changed another room for me the next but it didn't help much as the room was right next to their construction for new building
Stayed 2 nights in Feb 2020

6/10 Okay

Shafiruz, Kuala Lumpur

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Aircond not cool, the receptionist quite far and they forgot to put towels on the day we arrived. On the next day the hotel card not working and need to wait for them around 15 minutes to come. Somehow the hotel staffs look very inexperience. The parking also very limited, first come first serve basis. The good side the hotel was very close to the cenang beach, a lot of shops and very happening at night. If you want much cheaper tour trip, go to the kiosk at the AB Hotel.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The only positive was that it was a very short walk to the beach. The room itself was very disappointing, the room safe didn’t work upon our arrival and the television didn’t get any signal on any of the channels but it wasn’t worth raising the issue as I didn’t want to be in the room more than I needed to. The towels were provided daily but the toiletries left were minimal for two people sharing. The staff weren’t very pleasant either. There’s definitely better value for money in the same area.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Mazen

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Very average hotel.
Average hotel with good location on the beach. Many ladyboys around hotel beware.
Stayed 1 night in Dec 2019

10/10 Excellent

Nazihah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Still under renovation
Stayed 2 nights in Oct 2019

2/10 Terrible

wayne

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Don t come there is building work going on very nousy so not happy after flying for 16 hours to building site on warning from the hotel or hotel.com so disappointed will be contacting them on my return
Stayed 1 night in Oct 2019

2/10 Terrible

wayne

Disliked: Staff & service
Stayed 3 nights in Oct 2019

4/10 Poor

Tham

Stayed 2 nights in Oct 2019

4/10 Poor

Chew, Singapore

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location Is at the middle of Cenang Beach. It is very convince to get there. However, Malibest Resort Hotel is not worth for money. The facilities is outdated, it is just like a 2-3 star hotel standard but pay OK Ng for 4 star hotel price.
Stayed 3 nights in Oct 2019

6/10 Okay

R

Liked: Staff & service, room comfort
old furniture & bad wifi but spacious room
if you travel with young kids family, better contact hotel to confirm your room need to cross roadside before reach beach. I have book standard brick room with 2 double beds but when I check-in, staff informed that my room need to cross roadside, so I have no choice to upgrade room RM60/night x 2 = RM120 in order to get room opposite road for safeguard of my kids.
Stayed 2 nights in Sep 2019

4/10 Poor

MG

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building under renovation. No parking space at all. We need to park at the roadsides and there're very limited parking at the roadside too. The bathroom is not clean enough with some stinky smell.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
clean toilet smells like urine, shower water pressure not strong enough.....
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good... they are expanding their property
Stayed 3 nights in Jul 2019

6/10 Okay

Darren

Travelled with family
Liked: Staff & service, room comfort
Mali-tried-it’s-best
The location of this hotel is AMAZING! You cannot be more beach front than the Malibest. The beach and sea are incredible, the staff are friendly and helpful. The only downside was the pool, it was closed for maintenance, and when opened it was green, but we were not too disappointed as the sea was so amazing!
Stayed 2 nights in Jul 2019

6/10 Okay

Johannes

Liked: Cleanliness, staff & service
good stay at Malibest
Balibest offered good value for money and should increase in value after the renovations are completed
Stayed 3 nights in Jun 2019

10/10 Excellent

Nadia, KL

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing service by the staff and wonderful location.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. And for the price this was extreme value for money. The Pool was quiet and the kids loved it, especially the water slide and the room was 10 metres from the beach. When we arrived we had a blocked sink and this was fixed immediately. Staff were very good!! Room was comfortable and nice and cool. Only downside was the parking as had to park about 5 to 10 minute walk away !! but that was fine
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

4/10 Poor

Cheong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
the air cond not very cold..room is big good
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the pool is dirty, room without phone, balcony without chair. Do not provide beach chair, need to paid to rent the chair if we are @ the beach
Stayed 2 nights in May 2019