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Reviews of Bayview Hotel Langkawi

4 out of 5
Bayview Hotel Langkawi
Jalan Pandak Mayah 1, Pusat Bandar Kuah, Langkawi, Kedah

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 1002 reviews" "
Rating 8 - Good. 434 out of 1002 reviews" "
Rating 6 - Okay. 178 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were first class, very happy and welcoming
Stayed 2 nights in Mar 2024
Response from Chelvakumar / General Manager on 24 Mar 2024
Hi Stuart, thanks for your awesome review here in Expedia.

10/10 Excellent

Nuzhat Tasnim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and the service!
Stayed 5 nights in Mar 2024
Response from Chelvakumar / General Manager on 24 Mar 2024
Thank you for staying with us and for your aweseome review!

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean and huge nice view. But front service abit poor, my room suppose to comes, with the mini bar. But we have to request it 2 times before they bring in just 2 can Pepsi and 2 can Sprite. That's all for the mini bar. Needless to say the fruit basket and welcome drink. Nothing at all. Lazy to ask also. But the free tea reception is really very gd and worth for the upgrade of room. If u prefer a quiet place to rest in langkawi. Kuah is still gd. Want a vibrant place to stay, have to go to Pantai Cenang
Stayed 2 nights in Mar 2024
Response from Chelvakumar / General Manager on 24 Mar 2024
Hi Joanne, please accept our sincere apologies for your poor experience with the Premier room amenities. There was indeed a miscommunication on our end. We hope this will not hinder you from returning the next time you are back in Langkawi!

10/10 Excellent

SK Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
All was really good
Stayed 1 night in Feb 2024
Response from CK on 5 Mar 2024
Thanks for the 5/5 review Muhammad. We are glad that your stay was awesome. Do visit again soon.

10/10 Excellent

Siang

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from CK on 5 Mar 2024
Thank you so much for your awesome review. We are glad that we have served you well.

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of Kuah town. Old property but partial refurbish carpet, flooring but bedding looks like repainting. Bathtub & shower head need improvement. Bathroom floor tiles dated need improvement.
Stayed 2 nights in Feb 2024
Response from CK on 26 Feb 2024
Hi Rozani, thank you for taking the time to share your review.We have taken note of your comments and will do the necessary to improve our guest experience.

6/10 Okay

Ruba, GREYSTANES

Stayed 3 nights in Feb 2024
Response from CK on 25 Feb 2024
Hi Ruba, thanks for the rating.

10/10 Excellent

Stephanie Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. It was spacious and clean. The hotel has great facilities such as swimming pool and sauna. Customer service was really good and it is a good spot to walk to the Langkawi eagle stature. It is a 20 minute walk. There are nice local restaurants around for good price. I would stay there again.
Stayed 3 nights in Jan 2024
Response from Chelvakumar, General Manager on 27 Jan 2024
We thank you for staying with us and we look forward to have you stay with us again soon.

10/10 Excellent

NOUREDDINE, Dulwich Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family time at the hotel, it was very clean room a Seaview and we enjoyed the swimming pool and the gym. Staff was very friendly and helpful and it was worth it 😊 Thanks for your hospitality and we will hopefully return to visit again soon.
Stayed 9 nights in Jan 2024
Response from CK/General Manager on 11 Jan 2024
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

6/10 Okay

Thi Quynh nhu, VANCOUVER

Disliked: Amenities
This hotel convenient walk around town - carpet very old smell on hall way - room big - bed very comfortable - but we not lucky peoples live cross from our room have 2 boys running on hall way - crying yelling all day We phone lobby at 10 pm - nothing they can do - We booked room include breakfast but when we check in they told us room Not include breakfast and charge $35MR / person -we booked 2 room /4 person /5 nite So it will cost us few hundreds cnd dollars more -we booked since nov for jan trip - on there site all there room include breakfast - we try 1 day breakfast a lot of rice and food very cold - not good Buffet food alot of peoples use finger grap the food Very consider after covid times
Stayed 5 nights in Jan 2024
Response from CK/General Manager on 15 Jan 2024
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.

6/10 Okay

JOHN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Bayview was generally good/very good, staff welcoming, friendly, helpful. We didn’t eat in the hotel, the breakfast looked bland and poor value. The hotel has changed their location for the “Executive Lounge, now a part of the ground floor dining area, the food/snacks served there were bland and unappetising. Rooms/hotel and facilities clean, housekeeping good.
Stayed 6 nights in Jan 2024
Response from CK/General Manager on 9 Jan 2024
Thank you for taking the time to share your review. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for your staying at Bayview Hotel Langkawi and we look forward to be of service to you again soon.

8/10 Good

Mahrouf

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good but not great , the rooms are quite large and spacious but they are very old.
Stayed 2 nights in Dec 2023
Response from CK/General Manager on 26 Dec 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

8/10 Good

VENKATA MADHU KIRAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from CK/General Manager on 19 Dec 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, not the best location
The hotel and the service staff were nice, but the breakfast food is very unhealthy and generic, without any change. Location wise, it's not in the same area as the touristy beach side, but still OK for very short trips.
Stayed 5 nights in Nov 2023
Response from CK/General Manager on 5 Dec 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

2/10 Terrible

yanyue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was moldy and made us sick. Could not sleep so checked out early morning of first night. Hotel would not refund the rest of three nights of room charges.
Stayed 4 nights in Nov 2023
Response from CK/General Manager on 27 Nov 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Will not recommend this hotel, entire hotel has mold smell, room windows don’t open has 0 ventilation other than AC which I don’t like AC, after day or two your clothes feel damp, after 2 nights my throat was sore and I am coughing.
Stayed 3 nights in Nov 2023
Response from CK/General Manager on 22 Nov 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.

10/10 Excellent

SELVAKUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from CK/General Manager on 20 Nov 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

Ahmad Rusydi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good even the hotel looks quite old building. Very near with most of the tourists spots. Wil definitely come again
Stayed 1 night in Oct 2023
Response from CK/General Manager on 23 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

10/10 Excellent

Sana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from CK/General Manager on 20 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

10/10 Excellent

Chor Hoi Jeffrey

Travelled with group
Liked: Amenities
Front office staff helpful and friendly especially Ali and a expectant mother (sorry forgot her name.many eateries around tasty and reasonable pricing
Stayed 2 nights in Oct 2023
Response from CK/General Manager on 16 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

Jae Sung

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

10/10 Excellent

Hin Siang Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always stayed at Bayview at every visit to Langkawi since 1998 and the services has never failed to impress us!
Stayed 2 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This were our first time travel to Langkawi & stayed in BayView. The room are big with bath tub, In-house movie provided. The staffs are extremely friendly. On Sat 23/9/23, after visited from SKYWAY, while I stepping into the Hotel lobby, my leg suddenly bleeding with a pool of blood due to a cut of my right toe. Luckily the FDM Mr. Nathan passed by & help me for the First Aid Dressing, he instructed his colleagues to help me to a wheelchair and get the hotel driver to drive me to a Clinic. Furthermore the lobby staff and Chambermaid help to clean up the blood stains. I was very pleasant that whenever the staffs saw me everyday always concerned my injury, very touching! Thank you Everyone.
Stayed 3 nights in Sep 2023
Response from CK/General Manager on 4 Oct 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

Khandaker

Stayed 2 nights in Sep 2023
Response from CK/General Manager on 10 Oct 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

4/10 Poor

Hnin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room facility are dirty. The house keeping supervisor is very route.
Stayed 4 nights in Sep 2023
Response from CK/General Manager on 13 Sept 2023
Thank you for taking the time to share your review. We are sorry to hear of your poor experience at the hotel. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.

10/10 Excellent

Andreea Lorena

Liked: Cleanliness, property conditions & facilities
Great experience, great customer service!
Stayed 6 nights in Sep 2023
Response from CK/General Manager on 11 Sept 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcome staff who let us check in early and late due to personal injury. Pool is lovely and buffet spread is good. Not as busy as Cenang but convenient to most things.
Stayed 2 nights in Aug 2023
Response from CK/General Manager on 1 Sept 2023
Thank you for taking the time to share your review. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for staying with us and we do hope that you will give us another opportunity to serve you better.

8/10 Good

Olsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price, staff, quick service
Stayed 3 nights in Aug 2023
Response from CK/General Manager on 14 Aug 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it I will come back again
Stayed 4 nights in Aug 2023
Response from CK/General Manager on 14 Aug 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

10/10 Excellent

John Suresh Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay. Nice views from the hotel. Shops are near by. Availability of taxi is very easy. Most of the tourist spots are near by. Nice and friendly staff. Nice breakfast. Over all good.
Stayed 2 nights in Jul 2023
Response from CK/General Manager on 17 Jul 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

Zheng Hao

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room 504 bathtub flooding Room 513 Aircon water leak Overall stay is very good
Stayed 3 nights in Jun 2023
Response from CK/General Manager on 3 Jul 2023
Thank you for sharing your feedback. We sincerely apologize for our shortcomings during your stay with us. We have taken note of your comments and have shared it with our relevant team members for further improvements. We thank you for your staying at Bayview Hotel Langkawi and we look forward to be of service to you again soon.

10/10 Excellent

Seng Tiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay. Hotel was cozy and spacious. Staff were friendly and nice too
Stayed 3 nights in Jun 2023
Response from CK/General Manager on 27 Jun 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was excellent. Clean rooms. Highly recommended
Stayed 2 nights in Jun 2023
Response from CK/General Manager on 26 Jun 2023
Thank you so much for your review. We are glad that you had a good time in our hotel. We look forward to have you stay with us again soon and thank you once again for staying with us.

8/10 Good

SIVAKUMAR

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from CK/General Manager on 20 Jun 2023
Thank you for sharing your review. We do hope that you had a pleasant holiday in Langkawi and we certainly hope to have you stay with us again in the near future. Thank you for staying with us here at the Bayview Hotel Langkawi.

10/10 Excellent

vengadesh

Travelled with family and small children
Liked: Cleanliness, staff & service
Comfortable stay Nice view from hotel Walkble to maha tower Near by eagle tower and island hopping
Stayed 5 nights in May 2023
Response from utami on 2 Jun 2023
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. We’re glad that you enjoyed your recent stay and share your enjoyable experience with us. We look forward to welcoming you again to our hotel.Best regards.

6/10 Okay

Edward

Business traveller
Liked: Cleanliness
Basic but spacious rooms. Beds very hard. Toiletries of poor quality. Staff inefficient but generally friendly. Buffet Bfast extremely over priced.
Stayed 4 nights in May 2023
Response from utami on 2 Jun 2023
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. Your valuable comments for improvement have been acknowledged. We look forward to welcoming you again to our hotel.Best regards.

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel need a serious renovation
Response from utami on 2 Jun 2023
Dear guest, Thank you for choosing Bayview Hotel Langkawi as your preferred Langkawi accommodation. Your valuable comments for improvement have been acknowledged. We look forward to welcoming you again to our hotel.Best regards.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property but large rooms and friendly staff
Stayed 3 nights in May 2023
Response from utami on 18 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. We look forward to welcoming you back again!Best regards

10/10 Excellent

Soon Yow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff & Room service excellent, only the rooms need further sounds improvement.
Stayed 3 nights in May 2023
Response from utami on 18 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with great review of our hotel. Your valued comments had been look into for improvement. We look forward to welcoming you back again!Best regards

2/10 Terrible

Quasirat, London

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was filthy, everything inside the bath room were rusted and dirty, room was full of ants, breakfast was horrible- they rarely pay any attention to the food. Staff far too relaxed and not particularly professional. Would not recommend anyone to stay and we definitely keep off! This hotel is in a desperate need of a refurbishment! The current state of the hotel is appalling!
Stayed 5 nights in Apr 2023
Response from Utami on 2 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi. We are sorry to know that you had unpleasant experience on your recent stay. Your valued comments had been look into for improvement.Best regards

6/10 Okay

Stewart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from utami on 12 Apr 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. We look forward to welcoming you back!Best regards

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2023
Response from Utami on 2 May 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi. We are sorry to know that you had unpleasant experience on your recent stay. Best regards

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The in-room safe box was faulty. When I requested to change room, was told that most of the safes in the other rooms were faulty as well!
Stayed 1 night in Mar 2023
Response from utami on 1 Apr 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the review of our hotel. Your valued comment had been look into for improvement. We look forward to welcoming you back again!Best regards

8/10 Good

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 7 nights in Feb 2023
Response from utami on 15 Mar 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again!Best regards

10/10 Excellent

Vern E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from utami on 6 Mar 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again! Best regards,

10/10 Excellent

Vern E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific property
We had an amazing two weeks in an ideal location, in a lovely hotel. The staff are excellent. Very comfortable and spacious suite. Loved the pool.
Stayed 7 nights in Feb 2023
Response from utami on 6 Mar 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the amazing review of our hotel. We look forward to welcoming you back again! Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bayview hotel not near beach
The lication for Eagle Square and one of the boat trips was good but it wasnt central for the eco forest boat trip or the skycab and no beaches nearby. The hotel itself was good, rooms spacious and clean, food not so great though. Staff extremely helpful
Stayed 3 nights in Feb 2023
Response from Utami on 4 Mar 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. Your valued comment had been look into for improvement. We look forward to welcoming you back again! Best regards,

10/10 Excellent

alan

Stayed 1 night in Feb 2023
Response from utami on 15 Mar 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel in Langkawi with the great review of our hotel. We look forward to welcoming you back again!Best regards

8/10 Good

Fakhreldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from utami on 13 Feb 2023
Dear Guest,Thank you for choosing Bayview Hotel Langkawi as your preferred hotel with great review of our hotel! We look forward to welcoming you back again!Best regards.

10/10 Excellent

baluram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and big. Worth the price paid.
Stayed 1 night in Jan 2023
Response from utami on 4 Feb 2023
Dear Guest, Thank you for choosing Bayview Hotel Langkawi as your preferred hotel with great review of our hotel. We look forward to welcoming you back again! Best regards