Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Arch Studio Cenang

2.5 out of 5
Arch Studio Cenang
Jalan Pantai Chenang, Langkawi, Kedah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 37 reviews" "
Rating 8 - Good. 9 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Constantine, Grey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Cenang, and a really good hotel. Friendly and helpful staff, fabulous room and a comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the accomodation. Just a couple of suggestions 1.Cusions needed on the sunbeds round the pool. 2. Rooms on the upper floors could do with a couple of chairs on the balcony.
Stayed 6 nights in Dec 2023
Response from Ahmad on 26 Jan 2024
Hi Simon,Thank you and noted on your comment. We will take note this and share to our team. Hope to see you again.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from ASC on 14 Sept 2023
Hi Adam, Thank you so much for staying with us and we really appreciate you leaving us a perfect score. Again we would like to thank you for staying with us, you have been a wonderful guest to us Hope to see you again soon.

10/10 Excellent

Amyraa

Stayed 1 night in Dec 2020
Response from ASC on 20 Jan 2021
Thank you so much for staying with us and we really appreciate you leaving us a perfect score. Hope to see you again soon. Stay Safe.

8/10 Good

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place under renovation
Pleasant, clean, service was good. Unfortunately place under renovation and had stairs. And was not notified in the website.
Stayed 3 nights in Feb 2020
Response from ASC on 4 Mar 2020
Thank you for spending time leaving us a review. We really appreciate your honesty and will act accordingly to resolve this. Again we would like to thank you for staying with us, you have been a wonderful guest to us. Hope to see you staying with us again soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to beach, bars and restaurants. Room was basic, tv did not work, very little water pressure in shower.
Stayed 4 nights in Jan 2020
Response from ASC on 3 Feb 2020
Thank you so much for the honest feedback. We really appreciate you spending time leaving us a review. We also would like to apologize for the inconvenience during your stay with us. We are using a smart TV with Netflix and Youtube as our main channel. We normally explain how to use the smart TV upon check in, maybe we missed to do so for you. As the water supply, the whole island is effected, some places got slow pressure and some dont even have water supply. this is why the pressure is slow. However, we manage to reserve a few tank of water for our guests, and also had a lorry on standby to fill up our tank in case our tank emptied. Again, we are truly sorry for what happen and it will be great if this can be settle while you are here, but we missed our chance this time. We will make sure this wont happen again in the future. Thanks again for everything, Hope to see you again in the future.

10/10 Excellent

Nureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Solo Getaway
Thank you for the kind hospitality.. Felt very welcomed when first arrived. Everything was smooth and fast. Staff there were friendly and always there when you need them. The room was definitely clean and neat. Perfect location. Couldn't ask for more. Would definitely recommend Arch Studio! Not forgetting, its surrounded by lotsa food and a great foot reflexology opposite. It a must have and must try! Overall, Perfect!
Stayed 4 nights in Jan 2020
Response from ASC on 19 Jan 2020
Hi Nureen, Thank you very much for spending your time writing us such a beautiful review. All of us here are happy to know that you had a blast staying with us. It makes us feel motivate to do better after getting your review. Hope to see you staying with us again in the nearest future. All the best

10/10 Excellent

Coleen, Full Time Traveller/Volunteer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have chosen a better place to stay for a few days in Langkawi! These rooms are directly across the street from the Oceanarium (gotta go there!) and a fabulous beach. Lots of restaurants and shopping here too. But I have to brag about the clean modern rooms, the extremely friendly staff and the posh comfy beds. Management is on its way to becoming Eco-friendly certified, using on-demand water heaters in their rain head showers, and clean refillable glass bottles of water instead of plastic, along with many other thoughtful touches. Bravo Arch Studios! I'll be back!
Stayed 2 nights in Jan 2020
Response from ASC on 16 Jan 2020
Hi Coleen, Thank you very much for spending time to write us such a lovely review. Glad that you liked our room, staff and beds. We are are still at the early stage of being Eco and will continue on to do it. We all here happy to have you as our guest. It is a pleasure to be a part of your birthday celebration. Hope to see you again soon, all the best on your future endeavor. Thank You

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from ASC on 9 Jan 2020
Thank you very much for the review. Really appreciate it. We hope to see you staying with us again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I like the features of the hotel coz its relatively new. Bad things abt the hotel is that construction is going on and disturbs the sleep as early as 9 am. No in room telephone, so u gotta use ur own phone if u need any room service but u didnt use any. Tv has only youtube and netflix and connection damn slow. No breakfast. However, hotel provides complimentary breakfast but its not a wow kinda breakfast. Room was invaded on the first day of stay, didnt know that there is a sign behind the window if u wish to get ur room clean or not. Ammenities. No comb provided. And hairdyer. Distance of Tv and bed is so far. Not suitable for smokers. So if u wanna smoke, need to go outside. So for those who wants privacy i guest this hotel is not suitable for u. No designated parking lots for hotel guest. But u can park ur car outside the hotel along the pathway. Overall stay was ok.
Stayed 2 nights in Jan 2020
Response from ASC on 9 Jan 2020
Thank you for your honest review. We also would like to apologize for the inconvenience caused throughout your stay. We will take note on it for future improvement. Let me explain on the issue mentioned above. First the in room phone, we are a small boutique hotel with 10 rooms only, we try get more direct contact with our guests to be more personalize. We always have staff around our small compound to assist our guest. As for breakfast, We notice that is not many option for guest to have breakfast around Cenang, hence we give out free breakfast to ease our guests going through long walk in the morning just to find 1 or 2 breakfast restaurant. Privacy in our main priority, We only enter guests room for cleaning, turn-down service or if there is a report of misconduct. Amenities, we will look into providing comb in the future. As for hairdryer, it is available upon request as mentioned on the welcome letter. TV, we have to admit that our room size is bigger than average room in Cenang, so we provide with a 42 inch smart tv. The smart tv has a lot more apps available such CNN, BBC and etc. just like any other smart tv. It is not only limited to Netflix and Youtube. As for smoking, we are proud to say that we dont allow smoking in all of our rooms. We try to be more clean and environmental friendly but still provide a smoking area for smokers. Smoking in room will be charge RM300 cleaning fee as all the linen including curtains, rugs and even pillow in certain cases need to be washed to keep up with our standard or cleanliness. And in your case, we only charge RM100 as we notice it does not require major cleaning. Again, we like to thank you from the bottom of our heart for spending time leaving us such a constructive comment for us to improve.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the king studio. Room is very clean and well-decorated. They even have turn-down service. While we're there, they provided breakfast for free. This property is next to the food trucks. Easy access to food and also souvenirs and beers.
Stayed 1 night in Dec 2019
Response from ASC on 8 Jan 2020
Thank you very much for such an awesome review. We really appreciate you spending time to write us a review. Glad that you appreciate the turn-down service and our breakfast trial. We hope to see you again in the future. All the best on your next adventure. Thank you

10/10 Excellent

Allan, Halifax, Nova Scotia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the rooms is very tasteful and thoughtful. Very comfortable beds and spotlessly clean!
Stayed 6 nights in Dec 2019
Response from ASC on 23 Dec 2019
Hi Allan, Thank you very much for such beautiful review. We really appreciate your time spend here. Both of you will definitely be missed. Enjoy your time in KL. Hope to see you again in the future. ASC

10/10 Excellent

Moy, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that went out if their way to help us.
Stayed 3 nights in Dec 2019
Response from ASC on 18 Dec 2019
Thank you very much for the review. It was nice knowing you too. You will definitely be missed. Hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable rooms beautifully designed and thought out. Location is awesome to the main tourist hub and a walk across the road to the beach! The property have clearly addressed the signage issue as mentioned in other reviews as it was easy to find the property. The staff were very welcoming and kind even letting me have a very late check out so I could enjoy the day in Langkawi and shower/use the room facilities before a late night flight. Although the rooms are not completely sound proof and and you can hear other guests this did not take away from the fantastic stay at Arch Studio Cenang. Thank you!
Stayed 2 nights in Nov 2019
Response from ASC on 7 Dec 2019
Thank you so much for such a beautiful review. We really appreciate it and all the team members are well motivated to receive such nice review. Glad that you have a fantastic stay, we do the same to all our guest so all our guest will have a memorable stay just like you. Hope to see you again soon, maybe can try our new rooms then. Thanks again and all the best.

10/10 Excellent

Cheen Hsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was a bit hidden from Main Street, but the unit itself was very new and very well designed. I didn’t have any issue locating the office, but during my stay there was a couple that thought the check in counter was out in the corridor where renovation is in progress. Maybe an extra signage or directional sign. Everyone in the management team was very friendly, including the lady the clean the room. Top notch :) But if u hv issue with stairs, you might want to rethink as the bed is located on a mezzanine floor. The property do not have pool or gym. But if u r in Langkawi, u should be on the beach and be exploring the countryside. So I don’t see that as an issue. The property is on one end of the popular Cenang beach area, which is not an issue. Lots of eateries close by. Plus it’s not that far to walk from one end to the other.
Stayed 4 nights in Oct 2019
Response from ASC on 1 Nov 2019
Hi Cheen Hsung, We really appreciate you spending time leaving us a perfect score and beautiful review for us. Glad to know that you liked the design of the room and the service from our staff. We will share this to all of our team member, I am sure they will be very happy. We also like to thank you for your suggestion on adding more signage and direction showing where our office is located to ease other guests locating our place. It is coming up today as i wrote this :) We really hope to see you again soon, or maybe for next year IRONMAN. Thank you very much

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is still under construction
Stayed 1 night in Oct 2019
Response from ASC on 25 Oct 2019
Thank you for your feedback. The construction of our property is completed. It is the building next to us is under construction and we make sure that the usage of heavy machine only from 11am to maximum 5pm. We hope that you still have a pleasant stay with us and see you again in the nearest future.

10/10 Excellent

Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arch Hotel truly is a tourist attraction on its own. It’s stylishly designed, extremely clean, located in a super central area in Chenang. The staff were extremely helpful and friendly. We loved our stay in arch hotel so much that we ended up spending a lot of our time resting in the hotel! We’ll be back in langkawi again next time and will definitely stay at Arch hotel again. Hopefully, next time round, we can motivate ourselves to spend more time outside the room!
Stayed 2 nights in Oct 2019
Response from ASC on 22 Oct 2019
Hi Ying, Thank you for a such beautiful words on the review. Word can explain how thankful and appreciated your words. Glad that you enjoyed your stay with us and it is a good thing you spend your time in the room to rest. That is holiday is all about, relax and enjoy your time. You went out for massage twice right? even better. I am sure you are fresh as a daisy arriving back to your hometown. We all here hope to see you again staying with us soon. Tell your family and friends to come along on your next visit alright? Thank you very much :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of the hotel, but it can be abit confusing to find on the 1st attempt. I went round twice by car and twice by foot before finding the hotel. Condition and service is good but need abit of improvement to the shampoo and soap quality. Don’t really like the shampoo and soap. Happy with my stay
Stayed 2 nights in Oct 2019
Response from ASC on 20 Oct 2019
Thank you for spending time leaving us a generous review. Really good to know that you are happy with your stay. We regret to hear that you cant find our place but rest assured, new and more visible entrance is coming soon. As for the shampoo and soap, we are actually already looking on a natural option, few has get back and hopefully can close the deal asap. Thanks again and hope to see you again soon

10/10 Excellent

Balraj, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique experience and everything was new and clean.
Stayed 2 nights in Apr 2019
Response from Ayu on 9 Sept 2019
Hi Balraj, Thank you very much for your excellent and generous review. Glad that you loved to stay here. We really hope to see you staying with us again in the future. Thanks again :)

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Single brick, no sound proofing so you hear a penny drop next door Hot water occasionally Internet speed average
Stayed 4 nights in Aug 2019
Response from ASC on 25 Aug 2019
Thank you for spending your time leaving us a review. We will definitely look into this matter and improve ourselves. As we are a very new in this business, your honest review is really appreciated.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from ASC on 24 Jun 2019
Thank you for staying with us and your generous rating. Hope to see again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay and convineint
Stayed 1 night in May 2019
Response from ASC on 6 Jun 2019
Thank you for choosing us and we really appreciate your generous review. hope to see you back here soon. Thanks

8/10 Good

Edwin, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it is within a short walking distance to everything you'll need (Beach, 24h convenience store, ATM, duty free and etc). Had an amazing stay with friendly staff. Really felt like we hit the jackpot with this property!
Stayed 3 nights in May 2019
Response from ASC on 15 May 2019
Thank you very much for your generous review. We appreciate it. It is a pleasure to have you as our guest and we are glad that you had a blast during your stay. Hope that we will be your first choice for accommodation in Langkawi and see you again in the nearest future .

8/10 Good

Ming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Spacious Accommodation. Staff is very kind that allow us early check in and help to keep our bags. The accomodation is walking distance to the Cenang Beach, great beach and it is right opp the Langkawi UnderWater World. We had enjoyed our stay. The Address given is slightly away from the exact location. A tips for other travellers, it would be best to pin the address on the chapter suites & hotel. It will be a more accurate drop off.
Stayed 2 nights in May 2019
Response from ASC on 9 May 2019
Thank you for the generous review. It is a pleasure having you and your friends as our guest. As for the location, thank you for the tips. We hope that we will be your preferred accommodation anytime you are coming back to Langkawi. See you in the nearest future. Thanks

10/10 Excellent

Greg/Jus, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! So close to all the action, they also provide water sports activities which you can book through them. The two guys who manage the property (Nash & Momo - I hope I spelt that correct) were amazing! They took care of my girlfriend and I so well. I had to leave a day early and they took of my girlfriend really well after I left too. The room itself was beautiful! The walls are really thin but it wasn’t really an issue for us as we are both heavy sleepers. Truly very beautiful place and beautiful staff who take the time to ensure you’re enjoying yourself and all your needs are catered to! Thanks for having us guys!
Stayed 4 nights in Apr 2019
Response from ASC on 5 May 2019
Hi Greg & Jus, Thank you for your generous review. We are glad that you are having a good time during your stay with us. It is a pleasure to have you then, and an honor to have you again here in the nearest future. FYI, their name are spelt Mash and Mamu..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 3 nights in Apr 2019
Response from ASC on 27 Apr 2019
Thank you for your generous review. We hope to continue providing you a memorable and awesome stay everytime you are visiting Langkawi

10/10 Excellent

Ayame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で、立地もよく、とても素敵なホテルでした。
Stayed 3 nights in Jan 2024
Response from Ahmad on 26 Jan 2024
Hi Ayame,Thank you for your feedback. We're really appreciate it.

8/10 Good

Suguru

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

hide, クアラルンプール

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
基本的には素晴らしい プールが思いのほか小さいのが唯一の残念 写真が上手ですね。実際はほぼ水槽
Stayed 2 nights in Dec 2020
Response from ASC on 6 Jan 2021
Thank you for staying with us and we really appreciate you spending time to write us a review. We are really sorry to disappoint you in regards to our pool size. It is actually considered as plunge pool where guests can relax and have a dip in. Hope to see you again staying with us soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from ASC on 5 Jul 2020
Thank you fro your generous rating. Hope to see you again soon.

8/10 Good

ANDREI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Стоимость высока для номера с раздельными кроватям
Местоположение можно сказать идеальное все рядом, океанариум, дьютифрии, есть кафешки, рядом по вечерам открывается уличный рынок или как правильно назвать в общем толпа машин приезжает к 5 вечера где недорого готовят и достаточно вкусно. Минус номера с двумя раздельными кроватями в том что маловат и нет стульев и стола. В моем номере не сильно холодил кондиционер, который расположен над кроватями. На мой взгляд стоимость номера завышена.
Stayed 4 nights in Mar 2020
Response from ASC on 27 Mar 2020
Thank you for your generous review. We really appreciate you honesty and hope to see you again next time.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche, hilfsbereite Leute. Top Zimmer. Lage zentral mit allen Vor- und Nachteilen. Absolut empfehlenswert
Stayed 3 nights in Feb 2020
Response from ASC on 29 Feb 2020
Thank you for your review, Really appreciate it. Glad to know you enjoy your stay and hope to see you again soon.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Moderne Studios, Sehr freundlich, 5 Sterne ⭐️
Top!!! Alles neu, hoher Standard, sehr freundlich alle, Top Lage im Innenhof schön ruhig obwohl Strand und Geschäfte und Foodtrucks und Restaurants alle in der Nähe sind, wir werden es wieder buchen!!!
Stayed 1 night in Jan 2020
Response from ASC on 26 Jan 2020
Thank you Karin. Its a pleasure to have you stay with us. Hope to see you staying with us again soon. Maybe a little bit longer stay next time.

10/10 Excellent

Yesim, Stuttgart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Empfehlung!! Kleines und sehr sauberes Hotel. Unsere Zimmer wurden im Dezember '19 fertiggestellt. Alles ist sehr stilvoll und gemütlich eingerichtet. Das Personal war extrem freundlich und sehr zuvorkommend. Sie haben sich bei allem extrem viel Mühe gegeben. Das Hotel ist einen Katzensprung vom Strand entfernt. Man hat um sich herum alles, was man braucht.
Stayed 4 nights in Jan 2020
Response from ASC on 19 Jan 2020
Thank you very much for such kind words. We really appreciate it. Glad to know you enjoy your stay with us. We hope to see you again soon. All the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from ASC on 16 Jan 2020
Thank you very much for the 5 out of 5 rating. We really appreciate it.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
ドライヤーがなかったのと、隣の声が丸聞こえだった。あと建て付けが悪いのかバスルームの扉は中から鍵をかけない限り閉まらなかった。
Stayed 1 night in Dec 2019
Response from ASC on 7 Jan 2020
Thank you for the review. We really appreciate it. We are sorry that we did not clarify that the hairdryer is available upon request. We hope that it doesnt spoil your overall stay with us. Hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
ロケーションはジャランチェナンに面していて非常に便利。ただし、壁が薄いのか(施工が甘い)隣の部屋の声が結構はっきりと聞き取れる
Stayed 1 night in Dec 2019
Response from ASC on 26 Jan 2020
Thank you for the review. Really appreciate it. Hope to see you again soon