Front of property

Reviews of Windermere Hillthwaite Hotel

4 out of 5
Windermere Hillthwaite Hotel
Thornbarrow Road, Windermere, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 270 reviews" "
Rating 8 - Good. 69 out of 270 reviews" "
Rating 6 - Okay. 25 out of 270 reviews" "
Rating 4 - Poor. 5 out of 270 reviews" "
Rating 2 - Terrible. 1 out of 270 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Jackie on 26 Mar 2024
Thank you for your 4 out of 5 review and your comments, we are pleased you enjoyed your stayKind regards

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely quiet boutique hotel nice food & pool
Stayed 1 night in Jan 2024
Response from Jackie on 20 Jan 2024
Thank you for your 5 out of 5 review. We look forward to seeing you againKind regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jackie on 20 Jan 2024
Thank you for your 10 out of 10 review. We look forward to seeing you againKind regards

10/10 Excellent

Lyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jackie on 20 Dec 2023
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay and look forward to seeing you again

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jackie on 3 Nov 2023
Thank you for your 10 out of 10 review.We look forward to seeing you again at HillthwaiteKind regards

10/10 Excellent

Susan

Stayed 2 nights in Oct 2023
Response from Jackie on 3 Nov 2023
Thank you for your 5 out of 5 review.We look forward to seeing you again at HillthwaiteKind regards

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not find any fault with this hotel. Extremely efficient and friendly, from reception to restaurant staff. Facilities are excellent and our accommodation was immaculate. Fantastic evening and breakfast menu’s.
Stayed 3 nights in Sep 2023
Response from . on 1 Oct 2023
Thank you for your lovely review.We are all happy to see that you had an enjoyable stay with us.We look forward to welcoming you again to Hillthwaite in the future

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Very nice property. The hotel and grounds are kept up beautifully.
Stayed 1 night in Sep 2023
Response from Jackie on 27 Sept 2023
Thank you for your 5 out of 5 review, we are so pleased you enjoyed your stay and appreciated the lovely gardens we have.We look forward to seeing you again soonKind regards

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff helpful.
Stayed 1 night in Sep 2023
Response from Jackie on 27 Sept 2023
Thank you for your 4 out of 5 review, we are so pleased you enjoyed your stay and we look forward to seeing you again soonKind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and acomodation
Very nice staff and acomodation
Stayed 1 night in Sep 2023
Response from Jackie on 27 Sept 2023
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay and we look forward to seeing you again soonKind regards

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at the Hillthwaite.
Fantastic stay for three nights from checking in to checking out nice rooms and comfy beds nice bathroom rooms tidy every day great,very relaxing hotel,Staff couldn’t be more helpful nothing to much bother,Food in restaurant was very good,served in a nice atmosphere. pool and sauna a bonus used twice when we stayed.We will be staying there again next time, would recommend.
Stayed 3 nights in Sep 2023
Response from Jackie on 27 Sept 2023
Thank you for your 10 out of 10 review and your lovely comments, these will be passed on to all the staff - they are greatly appreciated.We are so pleased you enjoyed your stay and we look forward to seeing you again soonKind regards

10/10 Excellent

Davi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding way beyond our expectations. Staff so kind and attentive to detail.Food excellent. Loved the area .Plenty of parking.Just incredible. Thanks to all staff at Hillthwaite.
Stayed 7 nights in Sep 2023
Response from Jackie on 27 Sept 2023
Thank you for your 5 out of 5 review, we are so pleased you enjoyed your stay and we look forward to seeing you again soonKind regards

8/10 Good

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Jackie on 6 Sept 2023
Thank you for your 8 out of 10 review, we are pleased you enjoyed your stayKind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything, hotel, service, food was all excellent. Beautiful location, would highly recommend
Stayed 3 nights in Aug 2023
Response from Jackie on 2 Sept 2023
Thank you for your 5 out of 5 review, we are pleased you enjoyed your stay and look forward to seeing you again soonKind regards

8/10 Good

Ajoy

It was a tranquil location, rate though was overpriced for the quality of service and hotel
Stayed 2 nights in Jul 2023
Response from Jackie on 2 Sept 2023
Thank you for your 4 out of 5 review and we are pleased you found our location tranquil. Thank you for your feedbackKind regards

10/10 Excellent

Jean

Stayed 1 night in Jul 2023
Response from Jackie on 1 Aug 2023
Thank you for your 10 out of 10 review, we look forward to seeing you againKind regards

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly polite and helpful. Booking in easy. Hotel was clean. Bed was comfortable. Food was lovely. Restful stay .
Stayed 2 nights in Jul 2023
Response from Jackie on 28 Jul 2023
Thank you for your 5 out of 5 review, we are pleased you enjoyed your stay with usWe look forward to seeing you again soon

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were really friendly and offered lots of help with local area. Rooms were very spacious with unbelievable views of the lake and surrounding area. Dinner and breakfast was also great, cannot fault the hotel.
Stayed 1 night in Jun 2023
Response from Jackie on 28 Jul 2023
Thank you for your 5 out of 5 review, we are pleased you enjoyed your stay with usWe look forward to seeing you again soon

10/10 Excellent

Mahmood

Stayed 1 night in Jun 2023
Response from Jackie on 28 Jul 2023
Thank you for your 5 out of 5 review, we are pleased you enjoyed your stay with usWe look forward to seeing you again soon

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay overall, the only very minor negative is that the room didn’t have air conditioning
Stayed 1 night in Jun 2023
Response from Jackie on 21 Jun 2023
Thank you for your 10 out of 10 review, we hope to see you again soonKind regards

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful inn with friendly staff and great location, views and peaceful atmosphere. Perfect for single or couples.
Stayed 4 nights in Jun 2023
Response from Jackie on 21 Jun 2023
Thank you for your 5 out of 5 review, we look forward to seeing you again soonKind regards

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking spot
Warm welcome, impressive but small bar and dining room. Fabulous west facing terrace for sundowners. Compact, but clean and nicely furnished room, modern shower room. Cracking location, 5 mins walk to both Windermere and Bowness.
Stayed 2 nights in Jun 2023
Response from Jackie on 7 Jun 2023
Thank you for your 5 out of 5 review, your comments are greatly appreciated and will be assed on to all concernedWe look forward to seeing you again soonKind regards

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and staff very helpful
Stayed 1 night in Jun 2023
Response from Jackie on 7 Jun 2023
Thank you for your 5 out of 5 review, your comments are greatly appreciated and will be assed on to all concernedWe look forward to seeing you again soonKind regards

10/10 Excellent

lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jackie on 31 May 2023
Thank you for your 10 out of 10 review - we look forward to seeing you again soon

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from start to finish. Warm welcome from the front desk who like us has traveled an love South Africa. Evening meals I would highly recommend eating in. The lamb an steak we had were cook to perfection along with a first class waiting service. Easy to see why the reviews are fantastic! Thank you for a wonderful stay. Mr & Mrs Harkness
Stayed 1 night in May 2023
Response from Jackie on 27 May 2023
Thank you for your 5 out of 5 review and for your lovely comments - we are so pleased you enjoyed your stay with us. We look forward to seeing you again soonKind regards

10/10 Excellent

Ian

Stayed 2 nights in May 2023
Response from Jackie on 13 May 2023
Thank you for your 10 out of 10!We are so pleased you enjoyed your stay with us and we look forward to seeing you again in the not too distant futureKind regards

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Jackie on 2 May 2023
Thank you for your 5 out of 5 review, we are pleased you enjoyed your stayWe look forward to seeing you againKind regards

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jackie on 4 Apr 2023
Thank you for yuor 10 out of 10 reviewWe hope to see you again soonKind regards

10/10 Excellent

Glenn

Stayed 2 nights in Mar 2023
Response from Jackie on 31 Mar 2023
Thank you for your 10 out of 10 review - we look forward to seeing you again soonKind regards

10/10 Excellent

MR SAMUEL

Stayed 1 night in Mar 2023
Response from Jackie on 8 Mar 2023
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay with us and we look forward to seeing you againKind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, lovely hotel, breakfast was great, service was excellent, lovely and relaxing
Stayed 1 night in Feb 2023
Response from Jackie on 2 Mar 2023
Thank you for your 10 out of 10 review and feedback - your comments are greatly appreciated and will be passed on to all the staffWe look forward to seeing you againKind regards

10/10 Excellent

Jason

Stayed 2 nights in Jan 2023
Response from Jackie on 17 Feb 2023
Thank you for your 10 out of 10 review, we look forward to seeing you againKind regards

10/10 Excellent

Stephanie

Stayed 3 nights in Dec 2022
Response from Jackie on 5 Jan 2023
Thank you for your 10 out of 10 review.We look forward to seeing you again soonkind regards

10/10 Excellent

Verified traveller

Christmas shopping break
We were very impressed with this hotel. Would definitely recommend it and will be staying again. It was a short walk into Windermere or Bowness and so a perfect base for both. The room was immaculate and nothing was too much trouble for the amazing staff.
View from the dining room.
Driveway.
Stayed 1 night in Dec 2022
Response from Jackie on 20 Dec 2022
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay and we look forward to welcoming you back soonKind regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend
Great hotel! Good staff. Very friendly!
Stayed 2 nights in Nov 2022
Response from Jackie on 28 Nov 2022
Thank you for your 10 out of 10 review and your kind comments, we are so pleased you enjoyed your stay and look forward to seeing you again soonKind regards

10/10 Excellent

Xiaotian

Stayed 1 night in Oct 2022
Response from Jackie on 29 Oct 2022
Thank you for your 10 out of 10 review - we look forward to seeing you again soonKind regards

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation amazing food and friendly staff! A very enjoyable break away
Stayed 1 night in Oct 2022
Response from Jackie on 11 Oct 2022
Thank you for your 5 out of 5 review and for your lovely comments, we are so pleased you enjoyed your stay with us and we look forward to seeing you againKind regards

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing atmosphere and very friendly staff.
Stayed 3 nights in Sep 2022
Response from Jackie on 11 Oct 2022
Thank you for your 5 out of 5 review and for your feedback, we are so pleased you enjoyed your stay with us and we look forward to seeing you againKind regards

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend
Thoroughly enjoyed our 2 night stay. Room was comfortable & clean . Food very good & all staff very friendly & helpful. Breakfast in the bay window with views overlooking the lake set us up for a wonderful day walking . Would definitely stay again.
Stayed 2 nights in Sep 2022
Response from Jackie on 8 Oct 2022
Thank you for your 10 out of 10 review and lovely comments, we are so pleased you enjoyed your stay with us and look forward to welcoming you back soon!Kind regards

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jackie on 30 Aug 2022
Thank you for your 10 out of 10 reviewWe look forward to seeing you again soonKind regards

10/10 Excellent

DHAN

Travelled with family
Very decent breakfast which was served on the table by the friendly staff! I enjoyed through out my stay .
Stayed 3 nights in Jul 2022
Response from Jackie on 29 Jul 2022
Thank you for your 5 out of 5 review. We are pleased you enjoyed your stay and look forward to seeing you again Kind regards

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and all the staff are amazing
Stayed 1 night in Jul 2022
Response from Jackie on 19 Jul 2022
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay with us and we look forward to seeing you again at Hillthwaite

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous relaxing stay
We had a fabulous relaxing stay at The Hillthwaite Hotel.. The room was comfortable & well decorated ( occasion room with veiw towards the lake) although a little on the smaller size.. and only a 5ft bed. The staff made us feel so welcome .. they are all so attentive & polite ( including the hotel manager) .. and service was smooth and organised .. we thought the option to pre order dinner was an excellent idea and meant our food was served without any delays.. in the well apointed dining area's ( with lovely veiws) We enjoyed the use of the pool & sauna each day of our 3 night stay We very much look forward to a return visit in the future
Stayed 3 nights in Jun 2022
Response from Jackie on 2 Jul 2022
Thank you for your 10 out of 10 review and such lovely feedback - will certainly pass your comments on to all the staff, we really do appreciate you taking the time to send them. We look forward to seeing you again Kind regards

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Jackie on 21 Jun 2022
Thank you for your 8 out of 10 review We look forward to seeing you again Kind regards

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jubilee bank holiday
I booked this hotel last minute for a 3 night stay with my partner and our 2 yr old dog Murphy . We found the staff extremely helpful from the moment we arrived our dog was very spoilt and was made to feel very welcome. The room was basic but very comfortable and clean we only booked a classic room so we were more than happy . The bed was large and very comfortable. The breakfast and evening meal were lovely and the staff in the restaurant were very obliging. I wouldn't hesitate booking this hotel again if I was in the area . The hotel is approx a 15 minute walk from the shops but I enjoyed the walk into the town it was nice to return to the tranquillity of the hotel as the town was quite busy due to the bank holiday. A perfect location and very pleasant stay thankyou to all the lovely staff especially the lovely lady on the reception desk!
Stayed 3 nights in Jun 2022
Response from Jackie on 10 Jun 2022
Thank you for your 10 out of 10 review - your feedback and comments are very much appreciated and will be passed on to all the team who looked after you so well. We look forward to welcoming you back when you next visit the beautiful Lake District Kind regards

10/10 Excellent

Dineeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had amazing view from our room. Staff were great and the receptionist was very hhelpful. Will definitely stay here again.
Stayed 3 nights in May 2022
Response from Jackie on 10 Jun 2022
Thank you for your 10 out of 10 review and we are so pleased you enjoyed your stay with us - we hope to see you again in the not too distant future Kind regards

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Very friendly and professional staff. Food choice, quality and service excellent. Pool and sauna lovely. Room very clean. Would highly recommend this hotel. I will definitely book again. Thank you Hillthwaite for a superb stay!
Stayed 2 nights in May 2022
Response from Jackie on 21 Jun 2022
Thank you for your 10 out of 10 review and we are so pleased you enjoyed your stay with us. Your feedback is really appreciated and will be passed on to all the staff. We look forward to seeing you again at Hillthwaite in the not too distant future, Kind regards

10/10 Excellent

Mark

Stayed 2 nights in May 2022
Response from Jackie on 27 May 2022
Thank you for your 10 out of 10 review We look forward to seeing you again soon Kind regards

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Kayaking
Fantastic stay
Stayed 1 night in May 2022
Response from Jackie on 18 May 2022
Thank you for your 10 out of 10 review, we are so pleased you enjoyed your stay with us and look forward to seeing you again Kind regards

8/10 Good

Alham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, centered between the lacke side and upper town side. Vies are stunning and the interior decoration of lounges are beautiful. Unfortunately, the bed for me was not as cofortable as i wanted, struggled to sleep every night. Thank you
Sunset from the hotel
The lounge
Hilthwite hotel
Stayed 2 nights in May 2022
Response from Jackie on 11 May 2022
Thank you for your feedback, we are pleased you enjoyed your stay and we are sorry you found the bed not comfortable. Kind regards