Great customer service checking in and out through lake Tahoe Accomadation. Very polite, helpful and friendly. The cabin itself (woody' clubhouse) was terrible. Half the lights and blinds didn't work, no TV channels or batteries in remotes, facilities and utensils very old and dated, rooms were dark, minimal covers on beds so froze at night, place was run down and dirty with previous tenants trash everywhere. Price was extortionate for quality of accomadation. Feel very ripped off. Was advertised as 4 star, would stuggle to be a 2 star!!!