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Reviews of le Lac HOTEL OTSU-ISHIYAMA

3 out of 5
le Lac HOTEL OTSU-ISHIYAMA
9-21 Awazucho, Otsu, Shiga-ken

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 107 reviews" "
Rating 8 - Good. 49 out of 107 reviews" "
Rating 6 - Okay. 21 out of 107 reviews" "
Rating 4 - Poor. 5 out of 107 reviews" "
Rating 2 - Terrible. 4 out of 107 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

MAKOTO

Liked: Staff & service, property conditions & facilities
Good hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel really close to Kyoto
Finding an hotel in Kyoto in the Sakura season is challenging, besides expensive. The Reiah Hotel at Otsu turned out a great option, is not just nice and comfortable, it also has a good price and is only a block away from the JR Station, it takes like 20 mins to get to the Kyoto Station.
Stayed 5 nights in Apr 2018

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Kyoto outskirts
A comfortable stay near Lake Biwa - the largest in Japan. A bit far from Kyoto, but easily accessible by train (JR). Very close to JR and Keihan stations. McDonalds is close at hand for those who wnat a change from the excellent Japanese cuisine. Reasonably priced even in busy Sakura season. Staff impresses with highly polite interaction.

8/10 Good

caan kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to subway station. Staff are very friendly.
Stayed 2 nights in May 2017

8/10 Good

abner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mistake of booking this hotel , close to train station.

8/10 Good

Glenn, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible by public transport
The hotel is just a 2-minute walk from the Ishiyama train station. And subsequently just 15 minutes away from the main Kyoto station. Very convenient for travelers on the go. Truly good value for money

6/10 Okay

Eddie, HR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Close to JR Train station with mart and food.
Small room though for the 2 of us. Must pay to get English movies and channel which was not I expected. Can be quite noisy as close to road traffic junction beeping when pedestrian crossed. Breakfast timing was too short, should extend till 11am. Not much facilities to choose from. Good for only room. Price was a bit on the high side without breakfast!

4/10 Poor

Henry, Dallas, TX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Search elsewhere
If it were not for the hotel staff which was very helpful, kind and respectful, I would have given it a zero star. The owner of this hotel needs to put some money into this disaster: rooms the size of a small van, walls splattered with who knows what and port-a-potty bathrooms in a closet. And 15 mins away by train from dntwn Kyoto. I selected this based on the reviews. Be careful they are misleading. I dont want to see the staff hurt but I hope they find better jobs because I cant recommend this hotel.

10/10 Excellent

Very nice., Excellent.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with kids.
Very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: The twin room is huge and clean, breakfast included. Cons: Location, a little far from Kyoto station (about 15mins train ride)

8/10 Good

Angus, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Ishiyama station
I had reserved two double rooms but the room size is not the same. Luckily, one of the rooms is quite spacious. Close to Ishiyama station and it only takes about 20 mins to Kyoto by train.

10/10 Excellent

Jonathon, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Although the location is not good enough for visit Kyoto, but I like here. Everyday need take JR about 15 of 20 mins from Ishiyama to Kyoto, but I like here to stay. The room is big enough to stay 2 person. Even check in time is 3PM,but when we arrive only 1:30, the staff still let us check in, and check out is 10AM. It only 5 mins walking from Ishyama JR Station, and many food around.

6/10 Okay

Catherine

Decent and affordable
This hotel is great for those who want to stay away from the crowd. It is approximately 15 minutes on the subway from Kyoto Station. Overall, the hotel is decent and convenient as far as taking the subway.

6/10 Okay

Pui Man

Liked: Staff & service, property conditions & facilities
Silent town for stay
Everything seems OK, except sometimes find cockroach on the wall. And lack of seats for breakfast. You should get up 15 mins early to catch up your schedule Overall acceptable...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel close to Ishiyama station
This hotel is very conveniently located close to Ishiyama station, which is on a main line to Kyoto and further to Osaka and Kobe. Beautiful lake Biwa and the Seta river are also nearby, as well as various sites of historical or cultural interest. Like most hotels in Japan, space is more limited as compared to many other countries so the room seems small by Western standards but is relatively good in comparison with other Japanese hotels of a similar price. There is free internet access and a kettle for making your own hot drinks, besides breakfast being included too. The breakfast offers both Oriental and Western style foods, although the selection is limited (which is understandable given the size of the hotel). If you wonder (as I did) why a cuckoo is calling repeatedly in the morning, the answer is found by looking out the window and realizing that the sound comes from a nearby pedestrian crossing whenever people use it to cross the road! The hotel staff were extremely helpful in answering my questions about the local area, and other topics, and they provided a map of the local area on which they marked the locations of various places to eat in the vicinity. In general, it was a very nice hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good value for money
Good cheap accomodation. Excellent value for money with breakfast included. Only 15 mins by train to Kyoto. One drawback is the restaurant is too small for the number of guests the hotel can accomodate so get in early for breakfast if you want to avoid the queues.

8/10 Good

Koomanhi

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room are clean and spacious, near subway
The hotel room are clean and spacious, near subway. Unfortunately, the hotel not located in Kyoto city.

8/10 Good

Greg, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hideaway.
The hotel staff was very proficient in their efforts to help fix a mix up in the reservation's request by Hotels.com. Hotel was clean and well kept. The breakfast buffet was very efficient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was small as expected but the people were nice and the room was clean. The breakfast was nice.

8/10 Good

Eisaku, Fussa

Liked: Cleanliness, staff & service, property conditions & facilities
チェクインに時間がかかる。 ホテル外の車庫の立地が良く無い。
Stayed 1 night in Mar 2024

6/10 Okay

MIZUGUCHI

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Shugo

Travelled with family
Liked: Cleanliness, staff & service, amenities
部屋も広めで良かった。追加の朝食は大変コスパが悪いと感じました。
Stayed 1 night in Mar 2024

6/10 Okay

Satoko

Stayed 1 night in Mar 2024

10/10 Excellent

Aki

Stayed 1 night in Feb 2024

4/10 Poor

Hiroki

Business traveller
Disliked: Staff & service
ホテルスタッフの接客態度がなってない。
Stayed 1 night in Feb 2024

6/10 Okay

mikae

Stayed 1 night in Oct 2023

6/10 Okay

KUNIHARU

Business traveller
Stayed 1 night in Oct 2023

10/10 Excellent

Naoaki

Stayed 1 night in Oct 2023

6/10 Okay

KUNIHARU

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

TAMURA

Stayed 1 night in Sep 2023

8/10 Good

Machiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利です。
周辺に7時前に営業しているカフェや定食屋がないので、6時30分から朝食を食べられるのはいい。 しかし、もう少し品数があったら滞在中、もっと利用したい。 今の990円は内容のわりに高く感じます。 清潔感はあります。
Stayed 3 nights in Apr 2023

2/10 Terrible

TAKASHI

Disliked: Cleanliness, staff & service, room comfort
男性スタッフの不愛想に驚かされる
連泊で掃除なしとのことでしたが、タオルも替えないとは驚きました。連泊サービスの水を受け取って部屋に戻ったらタオルがなく、取りに行くと水を与えたから替えは与えないという態度。あゆうくタオルなしになるところでしたが、女性スタッフが笑顔で渡してくれたので助かりました。それに引き換え男性スタッフは仏頂面で、フロントの前を通っても挨拶すらなく、連泊サービスの説明もわかりにくかったために起こったトラブルだと思いました。二度と使うことはないと思います。
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めて滋賀県内に宿泊した。
滋賀県内に初めて宿泊した。石山駅前でアクセスが良い。駅前だが、思っていたほど、うるさくなかった。
Stayed 1 night in Apr 2023

10/10 Excellent

I HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Emi

Stayed 1 night in Mar 2023

10/10 Excellent

YUMIKO

Stayed 1 night in Mar 2023

8/10 Good

HIROKO

Stayed 1 night in Feb 2023

8/10 Good

Toru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
駅チカで便利。普通に良い。

4/10 Poor

manabu

Disliked: Cleanliness, amenities, property conditions & facilities
ユニットバスなど施設がかなり古くなっています。

8/10 Good

???

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
必要なものは貸出をしてもらえたので助かりました。 室温調整がうまくいかず寝苦しかったです。
Stayed 1 night in Oct 2022

6/10 Okay

Masahito

Stayed 1 night in Oct 2022

10/10 Excellent

MAMORU

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Seiji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応よかったです。
Stayed 1 night in Sep 2022

2/10 Terrible

?

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
近隣の駐車場の案内がいい加減でした。
Stayed 1 night in Aug 2022

8/10 Good

Yuki

Stayed 1 night in Aug 2022

10/10 Excellent

KATSUMICHI

Stayed 1 night in Jun 2022