Outdoor pool, pool loungers

Reviews of The Village House

3.5 out of 5
The Village House
Pantai Puteri Santubong Village, Kuching, Sarawak

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 81 reviews" "
Rating 8 - Good. 29 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kung

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can replace rusty equipment should be ok.
Stayed 1 night in Sep 2022

10/10 Excellent

Michele

Stayed 1 night in Jul 2022

10/10 Excellent

Carr Mun

Stayed 2 nights in Jun 2022

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2022

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & peaceful
Stayed 1 night in Dec 2021

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Chee Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful n Quiet Retreat
Nice boutique hotel with quiet environment. Delicious food too.. overall we like it very much n satisfied with our stay.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs friendly, room clean, but transportation not so convenient, may be can consider provide bike/bicycle to Damai Beach.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

JOSE DIEGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be back.
Beautiful place. Confortable and perfect service.
Stayed 2 nights in Aug 2019

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy. Very clean, setting ideal, rooms are very nice and grounds are outstanding. Highly recommended.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Make sure you comply to the long listed rules of this hotel!
Stayed 1 night in May 2019

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
This beautiful retreat away from the city offers tranquility for the weary traveler. The food and bar are great as well as the pool and grounds. Be aware that there is a mosque just down the toad that performs prayers over the loudspeaker starting around 5am.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and relaxing place to stay in Santubong area. Diligent and helpful staff. Food is very much on the average side: not bad but not remarkable, either.
Stayed 3 nights in Oct 2018

10/10 Excellent

B J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to holiday
Lovely boutique hotel with attentive staff. A very relaxing place. It is out of Kuching but staff arrange transport and outings.
Stayed 3 nights in Sep 2018

8/10 Good

Siaw Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel natural and comfort for my stay. Simple breakfast but nice.
Stayed 1 night in Jul 2018

10/10 Excellent

Elise, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel out of town and close to nature
This was my second visit, and I love this hotel. Its out of town, close to nature, the layout with the pool and resting areas is brilliant. Food is really good. Just a couple things to consider, you're a little out in the middle of nowhere, there is a shuttle into Kuching you can take for 20 ringgit and they lend you bicycles for short distances (the start of mount Santubong mountain trek - wouldnt recommend going by bike before the hike though!!) ). Trying to get a grab once you're there is difficult. Kitchen closes at 8:30pm for dinner and you have to pre-order by 5pm, we arrived late and there was no food, we should have checked before, but there was nothing the hotel could offer except a tube of pringles. Finally, since my last visit 3 years ago, they've built cement sea front so its not as beautiful and natural and there is not really any more beach in front of the hotel, which is a shame (you couldn't swim anyways because of crocodiles, but you can go for a nice walk or stroll on the beach anymore)
Stayed 2 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Spent six nights at the village house. Service was great and facilities were very good.

8/10 Good

Sean, Kuching

Liked: Staff & service, room comfort
Quiet
Nice place for a quiet getaway. Nothing much to do but if thats what you're looking for its perfect
Stayed 1 night in Mar 2018

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm service
3rd times visit , still very good in service .just need to change your pillow , mostly already spoiled .other than that , thumbs up for service.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to relax and unwind
Very nice qiet place to stay, staff excellent, nearby beach blocked off with large sea defences but easy to walk around if you want access. Great place to go if you want a quiet few days.
Stayed 7 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A good place to relax
Nice kampung style village, good for relaxing. However, nothing to do there except swimming. Need to find ur own activity.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Will come back to chill!
Beautiful quiet hotel in Santubong, very calm and peaceful. Careful, you need to wait at least 30 minutes if you want to book a cab, apprx. 40 minutes away by car from Kuching. The restaurant of the hotel is really good, you should definitely try (must book before 5PM/6PM). Poor wifi and 3G/4G connection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with a relaxed vibe
Great place to relax if you just want to unwind. Quiet and peaceful, except for when rowdy guests check in. Breakfast provided with a choice between an English breakfast (hash brown, eggs, piece of beef bacon, one grilled tomato and two chicken sausages) or pancakes with yoghurt. Bathroom is neat (bug free) and clean. Enough floor rugs. Towels are clean. Staff are pleasant and approachable. Room got very very hot in the afternoon, but this could be because of the wooden structure. The air cond did not seem to function in the hot afternoon - that would be a good time to use the pool I suppose, but it got cold again in the evening so it was all good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful, hidden away, lovely pool setting. You need transport to visit anywhere around, it is about 30 minutes drive from Kuching. Comfortable, clean, the staff are really nice.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel off the beaten track
Off the beaten path but very relaxing and peaceful. The service is outstanding, and the food is excellent. A great base for tours in the area; I highly recommend the Fairy Caves and the Semenggoh Nature Reserve to see the orangutans. The Sarawak Cultural Village is worth a visit as well. The beach is not great, but the pool is; the water is not too cold or warm or over-chlorinated, so it is very comfortable. Lots of cozy lounge chairs and hammocks for relaxation. It is very close to a mosque, so you will hear the call to prayer five times a day. Not a bother but the first one is at 5:30 am.

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your own little village!
I loved our stay at the Village House! First, just to make it clear, the Village House is NOT in the actual city of Kuching. It’s in Santubong Village, which I believe was about a 30 minute cab ride from Kuching. I didn’t experience much of Kuching, but I can tell you that being outside of the city felt very nice to my girlfriend and I. As we arrived during low season, my girlfriend and I had this wonderful little place virtually to ourselves. The rooms are not large and somewhat basic, but they were still comfortable. If you are a late starter or like to lounge in your room during the day, the rooms do get quite hot. A better option is to read, work, or internet surf by the pool and take an occasional dip to keep cool. The pool….beautiful. It’s not huge so I am unsure what it is like in high season, but my girlfriend and I shared some wonderful experiences there, including taking a swim during a tropical rainstorm. The design of the property is wonderful and it really does give you a feel that you are in your own village. It is well maintained and cared after by the staff. Staff was VERY accommodating although we can be a bit demanding! Location is actually very good and you are CLOSER to many of Sarawak's attractions than you would be in Kuching.

6/10 Okay

BB, SG

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but noting outside in the area
We had a Rajah Room, very nice but hotel surroundings where you Can walk and do something else than stay at the hotel do NOT exist. The Bech 100 m away do not exist as construction works for a Wall preventing the water flooding the area is beeing erected for the moment. The beach will be Gone in this area. The pool did we not use as it looked quite dirty at the time we were there (9 nights) but the hotel was working on the problem during our time there and looked quite OK when we left. Very good cheif and food. WiFi at rooms do not exist but works very limited in restaurant area. Nice staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

janice, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nirvana at santobong
What an amazing place...want to live here forever...the staff truly make this hotel perfect, especially Flora....our suite was so large and welcoming...food great and a good choice of wines...also a fantastic well stocked bar...plenty of day trips can be booked from the hotel...it is a ways from Kuching but taxi or shuttle readily available...am booking for next year at world music festival time...stay here you won't regret it..

10/10 Excellent

chris, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent space to ressource
Very beautifull and smooth place, in malais nature. Also if located external Kuching city, more greather then the near closed traditional tourits hotels and resorts, with a very good global service (food included).

6/10 Okay

Thye Chong

Liked: Cleanliness, staff & service, room comfort
Good and nice place
Friendly staff, cosy and clean environment, quite isolated surrounding. Friendly staffs.. Very relaxing. Download side is their toilet drainage system not good. Every time flash the toilet, smell come out and enter the room. Apart from that, it is a good place for those want to free out their mind from busy life..

10/10 Excellent

TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great short getaway
Everything was great except for the air-conditioning during day time when the weather got hot. :-)

10/10 Excellent

Kate, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful location. We had a really relaxing stay here. The food in the restaurant is really good & so are the cocktails!

4/10 Poor

michael, London

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Short stay - but very unpleasant
We have one of unpleasant stay in this hotel Very nice property, but 1. Ugly breakfast - 2 choices only : English breakfast or pancakes which you cannot eat. We just had a toast but not enough butter so you have to eat dry as no other option 2. Far far away from Kuching and will cost you to get to and from the hotel 3. Local beach is dirty and there is no possibility of swimming. You cannot walk ether as mudges will eat you alive 4. You must to comply with a long list of rules which you will be presented to you 1st 5. We have been asked to pay 45 local currency for 2 post stemps to Europe . After my intervention we received a refund of 41 local currency 6 internet is rubbish, and 7 service was well below our expectations I would never go back to this place

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Lovely setting when you get into the hotel compound. The Airconditining in my room was not cooling down the room and it was very hot during the middle of the day in the room. Otherwise the food and hospitality was wonderful. We had a very relaxing time. Thank you.

8/10 Good

Gillian, sydney

Liked: Staff & service, property conditions & facilities, room comfort
Peace and quiet Lovely relaxing venue
Thoroughly enjoyed my stay. The staff were great very friendly, the food was delicious, especially the beef randeng which my daughter had five nights in a row!

10/10 Excellent

Tim, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway
We loved our three nights at the Villiage House. Friendly, clean. Comfortable rooms and refreshing pool with beautiful surrounds.

10/10 Excellent

Martin, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in the Santubong
Hi my name is Pinar Sinka. I was there 3 nights with my friend. We love everything about Villa House. Environment, location, service, friendly staff, great food. I would love to go there again.

10/10 Excellent

V, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chilled out stay surrounded by nature
Friendly, attentive and helpful staff Lovely relaxing atmosphere Amazing bed-linen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Jungle Retreat
Very accomodating staff - helped arrange several activities and transportation and were very friendly, always smiling. Pleasant stay and lovely hotel. Had a incredible dinner, highly recommend the grilled prawns.

10/10 Excellent

jugnu, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable Stay
An amazing boutique hotel, tucked away in a cozy corner of kuching. Food was good and adapted to our taste and Veg requirements. Easy drive from the airport. We loved our stay and will stay here again...

8/10 Good

Yiik Siang, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic getaway
nice & cozy place .. like it a lot.. will be going there again.. ;D

10/10 Excellent

Sophie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway
Stayed here for my birthday - staff were really helpful and friendly! Especially as i cant eat gluten, they went out of their way to help.

8/10 Good

Dominik, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and relaxing
The room and food were quite good. However breakfast turned a little boring after 3 days. The staff is really helpful. The pool was awesome as it is cooled, which makes it very refreshing in the midday heat. The only downside was that one day they cleaned the walkway around the pool for 3 hours with a high pressure spray nozzle, while we were in the pool.

10/10 Excellent

Alex, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit place
This location is off the beaten track, but is excellent. The service, food, rooms, and facilities are all very nice. However it is not near any sights, you should take the shuttle. The village is quaint, but in the afternoons, people gather at the store and I'm the center to visit. Check this out.

10/10 Excellent

Wendy, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Pick
Exceptional service in exquisite surroundings. Close to Sarawak Cultural Village, which is definitely worth a visit , and only 40 minutes from Bako National Park. We took a private cab which was good value. Tasty breakfast and a fabulous pool to cool off in after a humid day!