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Reviews of Penview Hotel

3 out of 5
Penview Hotel
Lot 3411, Block D, Jalan Tun Razak, Kuching, Sarawak

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 68 reviews" "
Rating 8 - Good. 31 out of 68 reviews" "
Rating 6 - Okay. 12 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. But the smell of cigarette smoke is too strong
Stayed 1 night in Jan 2020

8/10 Good

Mohd Syafiq

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Still ok to stay.
Waiting for the room to be ready was quite long. 5-15 minutes should be tolerable. However, room was quite reasonable for the price.
Stayed 2 nights in Dec 2019

10/10 Excellent

JAYATH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Lorenzo, Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet is good..but we need more parking slot..especially during event..
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dpt break1st free. Menu banyak. Dlm bilik bersih.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuching Penview
The hotel is very clean
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast and room was okay
Stayed 3 nights in Oct 2019
Response from Nato on 6 Nov 2019
Salam Mesra Terima kasih

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The place need a new wirering
Stayed 2 nights in Sep 2019
Response from nato on 30 Sept 2019
Salam Mesra May i know the room numbers that you stay in

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Overall its not convenient place to stay.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and suitable for family leisure
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up..thank you..I’m enjoy your services n hospitality
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Nato on 15 Aug 2019
Thank you

2/10 Terrible

Justin

Business traveller, Travelled with partner
Disliked: Staff & service
It's the worse hotel to stay in! When I checked I have to wait for 1 1/2 hours to check in as I was told the hotel was facing high occupancy. The staff at the reception did not even apologize. The neighbors next door were playing loud music in the middle of the night until my colleague was not able to sleep. I will not recommend this hotel to anyone visiting Kuching.
Stayed 1 night in Jul 2019
Response from Nato on 15 Aug 2019
Salam Mesra We are very sorry about your bad Experience in Penview Hotel. We will look seriously into the matter. please do not hesitate to contact us @ nato@penviewhotel.com.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Nato on 16 Jul 2019
salam mesra Thank You

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Akim, Kuching

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room and toilet is good but a bit dirty when arrived. Also the soap and shampoo not restock. The food is good but dont have many choices.
Stayed 1 night in Apr 2019
Response from Nato on 12 Jun 2019
Salam Mesra Thank you for your comment, we will make sure to do improvement on it.

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Nato on 12 Jun 2019
Salam Mesra Terima kasih

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Nato on 12 Jun 2019
Salam mesra Terima kasih

8/10 Good

nurul, kuching sarawak

Travelled with family
Liked: Cleanliness, staff & service, amenities
please add on few item that customer need,for example like iron,laundry plastic ..tq
Stayed 1 night in Apr 2019
Response from Nato on 12 Jun 2019
Salam Mesra Thank you for your comment

6/10 Okay

angel, kuching

Liked: Cleanliness, staff & service
Room service is okay but unfortunately the room condition and the facilities is in moderate situation. The television is unclear and the sink is unsafe for kids as if they used the sink to brush their teeth, they will tend to put their arm into it but however the sink is moving upwards as the sink is not attached to wall fully.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice dan comfortable
Stayed 1 night in Jan 2019
Response from Nato on 30 Jan 2019
Salam Mesra Tarima kasih

10/10 Excellent

Hiswan, Kuching, Sarawak, my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth your penny!
Stayed 1 night in Dec 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima kasih

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from Nato on 29 Jan 2019
Salam Mesra Terima Kasih

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Just nice.
Stayed 1 night in Dec 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima kasih

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima kasih

8/10 Good

JD, Sarikei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff hospitality is what i remembered most about this trip. Looking forward to our next trip to kch at this hotel. although the towel is smelly and stained, and our room has problem with controlling the a/c (verrry cold).
Stayed 1 night in Dec 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima Kasih

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to pcc demak which i had to attend my son graduation day
Stayed 2 nights in Dec 2018
Response from Nato on 27 Jan 2019
Salam Mesra Terima kasih

10/10 Excellent

chavers09, Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and comfort place to stay.
Stayed 2 nights in Dec 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima kasih

10/10 Excellent

Ali bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Monet
Fit for purpose and a little bit far from city center, less traffic, local food around and cheap sea food close by the Hotel.
Stayed 1 night in Nov 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima Kasih

10/10 Excellent

Hj Muhammad Nuh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Good location for those who love sea foods, it's cheaper compared to the city center.
Stayed 4 nights in Nov 2018
Response from Nato on 30 Jan 2019
Salam Mesra Terima kasih

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018
Response from ANGEL on 18 Oct 2018
SALAM MESRA FROM US AT PENVIEW HOTEL, WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK YOU FOR CHOOSING OUR PROPERTY DURING YOUR STAY, WE HOPE IT HAS BEEN SATISFYING FOR YOU AS WELL OUR PLEASURE IN ACCOMODATING YOU WITH OUR SERVICES. WE HOPE YOU WILL COME BACK NEXT TIME. BEST REGARDS FRONT OFFICE DEPARTMENT

8/10 Good

Amanda Supang

Liked: Staff & service, property conditions & facilities, room comfort
It was great although the cups in the room is not really wash clean.
Stayed 1 night in Sep 2018
Response from christy on 26 Sept 2018
Thank you for your info and feedback. We will inform housekeeping to take action about this matters.

10/10 Excellent

Noraziani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Nato on 27 Jun 2018
Thank you for your comment

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good hotel manager and front desk staff
Hotel manager Nato who has initiative to go an extra mile. Thank you :)
Stayed 5 nights in Jun 2018
Response from Nato on 19 Jun 2018
Thank you for your comment.

8/10 Good

Kenneth, bintulu, sarawak

Disliked: Cleanliness, staff & service
Nice hotel
My glasses after used not being clean when staff tidy up the room. Easy to find food nearby
Stayed 2 nights in Jun 2018
Response from Nato on 10 Jun 2018
Salam Mesra Thank You for comment We will seriously look into this matter

6/10 Okay

Ridzuan

Liked: Cleanliness
Response from Nato on 19 Jun 2018
Thank You

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD CONDITION
Response from Nato on 10 Jun 2018
Thank You

6/10 Okay

Verified traveller

Disliked: Staff & service
still ok.. check in speed need improve parking lot to be improve cleanliness of room to be improved
Stayed 2 nights in Mar 2018
Response from Nato on 10 Apr 2018
Salam mesra Thank you for your comment. We will do our best to improve our service in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice hotel to stay Staff so generous And the breakfast is gooood
Stayed 2 nights in Mar 2018
Response from Nato on 10 Apr 2018
Salam mesra Thank you for your comment. Hope we will see you soon Thank you

10/10 Excellent

mastura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!
Amazing. It’s cheap compared to other hotel. The breakfast also yummy
Stayed 4 nights in Jan 2018
Response from Nato on 21 Feb 2018
Thank You for your comment. We will do our best to make sure our price. rooms and breakfast satisfied our Guest

8/10 Good

Ewan, Sarawak, Malaysia

Liked: Cleanliness, room comfort
Disliked: Staff & service
NOT BAD
NOT BAD, VALUE FOR MONEY........................................................................................................................................
Stayed 2 nights in Nov 2017
Response from Nato on 10 Dec 2017
Salam Mesra Thank You for your comment. hopefully we will see you again in the future. I will make sure your comment will be share with management team. Thank You

8/10 Good

Muhamad Azizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve menus on breakfast.
Stayed 1 night in Nov 2017
Response from azrull on 10 Dec 2017
Salam Mesra Thank You for your Comment. I will make sure your comment will be share with management team for improvement. Thank You

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indeed very friendly staff, location is a stone throw from BCCK, where WIEF Conference was held.
Stayed 3 nights in Nov 2017

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
I love the professionalism of every staff I met from the person at the reception counter to the housekeeping. The room I booked was amazing and comfortable. The cleanliness level can be improved especially around the bathroom. Also, need to improve of the quality of the bath towel. Overall, it was an amazingly experience. Definitely looking to stay in Penview again.
Stayed 1 night in Oct 2017
Response from azrull on 6 Nov 2017
SALAM MESRA Thank You for your comment and thank you very much for stay with us.