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Reviews of Borneo Highlands Resort

3 out of 5
Borneo Highlands Resort
Jalan Borneo Heights, Padawan, Sarawak

Reviews

6.2
Rating 10 - Excellent. 1 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 8 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway from the city
Nice place to getaway from the city. Not much things to do around the hotel. A place to go to if you like to chill and relax. Weather is generally cool. There is only a vegetarian restaurant serving buffet lunch/dinner at a fixed price and no other food options and no convenient store too.
Stayed 1 night in Dec 2019

2/10 Terrible

Chi Sheng

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Insufficient of water supply when taking shower have to wait for next 10-15 seconds of water supply. Unable to flush toilet water
Stayed 2 nights in Aug 2019

6/10 Okay

Pek Cheng

Limited eatery & expensive. Smelly toilet. No TV in room.
Stayed 1 night in Feb 2019

8/10 Good

Jugnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Getaway from the Hustle and bustle
The Borneo Highlands are amazingly calm and a peaceful quiet place to relax and unwind. The god course area is nice along with the accommodation. The room is nice, basic but nice as it's clean and comfortable. The meals were good and good portions. The massage at the Spa was well priced and good. Do make a visit to the Kalimantan View which is within the property and shares a border with Indonesia. You be within inches of the Indonesia border line.
Stayed 2 nights in Feb 2019

2/10 Terrible

ADLI HAFIZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor maintenance
Room was not maintain, very bad condition. No activity on day
Stayed 1 night in Nov 2018

8/10 Good

Carlton, Wellington

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning view in the highlands.
This hotel is mixed bag. On one hand, I dare you to a more beautiful location that allows such easy access to the rainforest. Truly stunning vistas, especially from the Kalimantan lookout at 3200 feet on the property that gives wide views of Indonesia Kalimantan. The room was very comfortable, with great windows and a traditional look and feel with a stunning bath (no tub). I greatly enjoyed my room. The Internet was also not bad for being in the middle of the jungle. The spa was nice, if small and the food was vegetarian, but tasty and with great variety. I really enjoyed "being in the jungle." The golf course was in a great shape. Now for the down side: the hotel/development was clearly part of some grand scheme that has failed to take off. Only about 5% of the property lots were sold, so parts of the area have the "not finished construction site look." Luckily the jungle is busy reclaiming the unsold lots. The common areas need a spruce up. They are not dingy or dirty; the housekeeping staff cleans the place very well, its just that everything looks twenty years old. The food is great, the front desk staff is great, the servers in the restaurant are not good. Yet, as you are in the dining room with is open and richly detailed with wood and carvings, you feel as if you are in the a true Dayak longhouse (a luxury one). I hope the hotel can stay open. More guests should make the journey up the mountain and into the rainforest. The nearby Sarawak Forest is great for orangutans
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Food is good for vegetarian, scenery view is nice. Not too many tour choices unless you are there for golf. Many facilities are shamefully lack of maintenance. Staff is friendly

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

CINDY, Kuala Lumpur

Liked: Staff & service, room comfort
Disliked: Cleanliness
Sarawak Good Cooling Retreat
The highlands atmosphere was great - fresh & cooling. The place was quiet & good for relaxing. It is actually a 18-hole golf course but the occupancy is very low. In fact, there were only my family - 4 pax during our stay. Hence the choice of food was kind of limited. But the serving and taste were good. Viewing the Kalimantan border was thrilling. My children went for a safe & interesting jungle trekking (many leeches) & night safari (did not see much). Overall is a good place to go for relaxation of body & mind.

4/10 Poor

matahari, S'pore

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for ppl want to getaway from city noise.
View is good, fresh air.. weather cold only if no sun shine, if not will be warm. Have to bring our own meals ( buns, chips, noodles & cookies) cos they only have vegetarian restaurant and I don't like that kind of food. But I don't like the hotel, too old don't maintain well.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, noisy , dirty. Bad food . What a pity as the setting is beautifully.

6/10 Okay

Verified traveller

need to be improve
i love the food there is only serve with vegetarian with no MSG.

4/10 Poor

Siti Munirah, perak

Liked: Staff & service
Disliked: Cleanliness
sad to think
Resort has a lot of potential but the maintainance need to be taken of. The facilities need to be improve

6/10 Okay

Jong, brunei

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
relaxing stay
vegetarian food.. just one hotel restaurent. room was clean . scenary was breath taking. good for getting away from the city life. overall great.

6/10 Okay

Koh, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Maintenance needed, nice environment
The hotel need renovation and good management. I was hoping that the hotel has the following facility before going, however, all of them were out of service (Warm pool, cold pool, steam room, sauna room). The only available facility Hot Pool were not open after 7pm and is a disappointment. However, I would suggest to go the nearby Kampung Annah Rais Hot Spring if you are driving on your own about 10km away. The bed need to be changed as it is too old and will wake your partner easily. Overall food quality are fine especially when I go on Christmas day and they serve the food in buffet style due to many guest are staying there.

8/10 Good

Naiyaza, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to nature
Meaningful. Keep it up

10/10 Excellent

Edyta, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delicious food, great massages, friendly and professional staff, surrounded by nature. perfect place to relax

8/10 Good

Boon Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice environment. Hotel poorly maintained.
Most facilities are not working. The swimming pool is under maintenance. The steam and sauna rooms in the spa area are down. The restaurant serves terrible food.

6/10 Okay

Verified traveller

Borneo Highlands' beauty
the restaurant's dinner should improve

6/10 Okay

KARLSLAW

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
レセプションもレストランもスタッフがとても親切で気持ち良く滞在させていただきました。ただ部屋には椅子がなく、少し不便でした。部屋があと少し広ければ最高だと思いました。

6/10 Okay

Ashi, 東京

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
自然環境はいいがホテル中身は不清潔
山中熱帯雨林の中という環境はいいが付属ゴルフ場が草ぼうぼうでクローズされているなど中途半端。タオルは湿って匂いが有り、足ふきマットは常設敷きの雑巾状態。二泊目はゲストが私一人だったせいかシャワーのお湯が出ず冷たかった。朝食込みの料金体系だがシェフ不在でトースト、卵だけという朝があった。料金はリゾートとしてはそれほど高く無いので自然に直接触れたい人がそれなりの覚悟で出かけるならば悪くないかもしれない。

8/10 Good

TJ, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
underbart vackra omgivningar!
Mycket högkvalitativt boende i naturskön miljö.

8/10 Good

Thord, Stockholm

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Otroligt vackert område
Bra område, otroligt vackert.