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Reviews of SPOT ON 89886 Backpacker's Stay Services

2 out of 5
SPOT ON 89886 Backpacker's Stay Services
23, Carpenter Street, Kuching, Sarawak

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from OYO on 12 Mar 2020
Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Annisa

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Bed and pillow is smiley, staff is friendly, toilet is clean. Close to tourist area and dining shop is nearby. Good location.
Stayed 2 nights in Sep 2019

6/10 Okay

Paul

Liked: Cleanliness
Decent price for a room near the waterfront
Decent price for a decent hotel room. Only one shower cubicle is available though. While I did not have to queue, I can easily imagine one during peak season. The only gripe I had was the price difference I was charged at the hotel, as opposed to if I choose to pay online before hand. The receptionist claimed that expedia had this problem of giving this discount, when they had not agreed to it. Yes, the discrepancy in price was small (so I couldn't be bothered to argue), but seriously, it isn't my problem. If my booking confirmation showed a lower price, then honour it. If expedia has a problem with the hotel pricing, then don't list your hotel on expedia. Simple as that.
Stayed 1 night in Sep 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
We only stayed here one night but the staff were really friendly. The room was small but clean and comfortable bed, there’s some shelves to put your stuff on. Breakfast is just toast and jam but this is perfectly fine considering how cheap the room is. Good location, lots of nice restaurants nearby.
Stayed 1 night in Jun 2018

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
there is only one toilet on the ground floor and three showers, best to have two of each. the soap dispenser on all three showers went kaput so had to improverise
Stayed 2 nights in May 2018

8/10 Good

Mohd Anuar

Liked: Cleanliness, staff & service
Response from Backpacker's Stay Services on 25 Apr 2018
Thank you for your review. We will keep improving ourselves

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There was black mould on the bedroom ceiling and I saw several cockroaches. The place was quite noisy.
Response from General Manager on 29 Dec 2016
Thank you for your valuable comment. The mold was caused by the water leakage on the roof. We have take necessary actions to fix the water leakage problem. We have bought the trap to kill the cockroaches. It is a tough job for us indeed because the food court just located next to our hostel. We are truly sorry for the inconvenience caused

10/10 Excellent

Eric

Stayed 3 nights in Sep 2022
Response from Ammy on 3 Oct 2022
Thanks for the positive rating, Eric! Hope to welcome you again soon. Regards, Noah

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Backpacker's Stay Services on 25 Apr 2018
Thank you for your review. We will keep improving ourselves

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for backpacker, cheap price,comfortable environtment
Stayed 1 night in Jan 2018