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Reviews of Amamas Boutique Hotel Kuching

3 out of 5
Amamas Boutique Hotel Kuching
Lot 9902-9906,Sublot 57-61, Block 16 RH PLAZA,Jalan Lapangan Terbang, Kuching, Sarawak

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Tiffany

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Curtains did not cover window fully at the side where toilet was. At night it might be especially visible from the carpark downstairs if you do not close the toilet doors while in the toilet. Bidet spray was not working. Both our bath towels had a brown stain on the first day. Found half a peanut on the floor too. WiFi was non-existent in the room throughout our stay. Staff explained that they asked the technician to come but it was not resolved. I had to stand in the corridors to use the internet and use the Grab app or simple things like WhatsApp. The staff were polite and nice when we told them about this but they couldn’t do anything. We requested for bedroom slippers the first night which they brought for us, and gave us a second pair when housekeeping accidentally threw it away the next morning. There were many food options nearby and it was easy to get to the airport. Overall, will not stay here again as there are plenty of other better options for us.
Stayed 2 nights in Sep 2022

8/10 Good

Law

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet speed
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
方便找食物吃，房间还蛮新的，好设备。只是前台客服摆乌龙搞错我的退房日期，就连房卡也被disconnect了。
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

TIONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
It was great and comfy! Will return
Stayed 2 nights in Dec 2020

10/10 Excellent

Jessie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Must try good experience!
Friendly,Kindly and helpful staff…👍👍👍
Stayed 1 night in Nov 2020

8/10 Good

Tze Wei

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Tze Wei

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2020

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must experience! Never disappointed.
Clean n good service. The staff are very polite n warm. Reasonable price for the room. Amamas is my preferred hotel in Kuching.
Stayed 3 nights in Oct 2020

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jessiesiew
Clean and comfortable room.. room rates are reasonable. We will be back again..thanks!
Stayed 1 night in Sep 2020

10/10 Excellent

Ong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean airport close to airport
Nice clean hotel. Close to airport and free shuttle to airport. Close to eating place.
Stayed 1 night in Jan 2020

10/10 Excellent

Stephen Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamas one of the best
Excellent, plenty of food choices at walking distance
Stayed 2 nights in Sep 2019

10/10 Excellent

Siew Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room card problem
Overall good. But the hotel cannot give 2 pcs room card when i requested which the reasons giving me is because they are full booking and not enough room card. This reason make me very unsatisfy. Hotel should have extra room card but how come can saying that not enough room card to provide to customer. And two room card for 1 room is very normal to all the hotel. It make me very inconvenient for me. Hotel should have updated to this service.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Ching, Perth

Liked: Cleanliness, staff & service
There should be a power plug at the wash basin are for my electric tooth brush! The lobby entrance glass door is terribly bright & glare! Can’t sit there in the afternoon! Why the front desk room rate is cheaper than expedia’s?? Worst still, your safe is moveable! Anybody can take the whole safe in a handbag!!
Stayed 7 nights in Jun 2019

10/10 Excellent

Siew Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN , BIG ROOM , COMFORT BED, GOOD LOCATION
Stayed 2 nights in May 2019
Response from DYGKU on 30 May 2019
Good afternoon miss.. Noted miss. Thank you. Have a nice day.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and good hotel
Stayed 2 nights in Apr 2019
Response from Hotel Manager on 7 May 2019
Greetings from Amamas Boutique Hotel We are pleased that leaving us such a wonderful review. We are thrilled that you loved our hotel. We put customer experience and satisfaction as our priority. Thank you for your kind words and we look forward to seeing you soon.

8/10 Good

Hau Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Hotel Manager on 17 May 2019
Grettings from Amamas Boutique Hotel We appreciated your time to drop us rating. We do hope to welcome you back again to stay with us during your next visit.

8/10 Good

MOHD, kuala lumpur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay and just 5-10 minutes to kuching international airport
Stayed 1 night in Mar 2019
Response from Hotel Manager on 7 May 2019
Greetings from Amamas Boutique Hotel Thank you so much for taking the time to leave us this amazing review. It just 10 minutes drive from the hotel to the airport. We hope to see you soon during your next visit to Kuching.

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hotel Manager on 19 Mar 2019
Greetings from Amamas Boutique Hotel Thank you for your wonderful reviews onto our hotel rating. We hope to see you soon during your next visit to Kuching.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful environment
Love it so much . Clean, comfortable and friendly staff. Will come back again .
Stayed 1 night in Mar 2019
Response from Hotel Manager on 19 Mar 2019
Greetings from Amamas Boutique Hotel Thank you for your wonderful feedback. We are doing our very best to provide the best service and ensure all our valued customer have a sweet experience staying with us. We do hope to see you very soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
no wifi. drinking water need to pay (luckily saw the price list in the room).
Stayed 1 night in Feb 2019
Response from Hotel Manager on 22 Mar 2019
Greetings from Amamas Boutique Hotel We are truly sorry that you had a bad experience staying with us. Each day, there will be 2 complimentary drinking water provided by the hotel. We only charge if asking for additional. Our hotel do provide Wifi service throughout the entire hotel. If any chance, we would like to welcome you back and do hope we can do even much better then.

4/10 Poor

Verified traveller

room not ready for check-in at 2:00pm. waited till 2:40pm.
Stayed 3 nights in Jan 2019
Response from Hotel Manager on 22 Mar 2019
Greetings from Amamas Boutique Hotel Please do accept our sincere apologize. This should't be happen and will not happen in the future! We will look into this matter seriously and by any chance, we will love to welcome you back staying with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, hope this hotel keep maintain and clean always..
Stayed 1 night in Jan 2019
Response from Hotel Manager on 29 Jan 2019
Greetings from Amamas Boutique Hotel Thanks for dropping us a review here. Keeping the hotel up to the standard is not easy. We will do our very best to serve all our valued customer tip-top! Hope to see you soon on your next visit to Kuching. Regards, Felix Wong

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018
Response from Hotel Manager on 16 Jan 2019
Greetings from Amamas Boutique Hotel Thanks for spending your time giving us ratings. Please do let us know how can we do better to improve our service and serve you better. We hope to hear from you soon. Regards, Felix Wong

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fire alarm wake us up
Stayed 2 nights in Dec 2018
Response from Hotel Manager on 15 Jan 2019
Greetings from Amamas Boutique Hotel We are truly sorry that our hotel fire alarm rang. One of our guest smoke inside the room and our hotel is a non-smoking hotel. It will trigger the fire alarm if someone smoking inside the room. We are trying our very best to keep away our guest smoking in the room. We do hope to welcome you back for your next visit. Regards, Felix Wong

10/10 Excellent

Joseph, Kuching, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sound proof of the room is not that great, you can hear your surrounding quite clear.
Stayed 1 night in Dec 2018
Response from Hotel Manager on 15 Jan 2019
Greetings from Amamas Boutique Hotel Thanks for dropping us a review. Please do accept our sincere apologize. The hotel surrounding quite happening during night time because a lot of F&B outlets, entertainment outlets such as bistro & bars. We will improve our sound proof to reduce the noisiest at night. We do hope to welcome you back on your next visit to Kuching. Regards, Felix Wong

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice nice clean
Stayed 3 nights in Dec 2018
Response from Amamas Boutique Hotel on 18 Dec 2018
Warmest Greeting from Amamas Boutique Hotel! Thanks for your wonderful review. Cleanliness of the Hotel is our priority to serve our guest! We will keep improving and provide the best service to our valued guest! We do hope to welcome you back on your next visit! Best regards, Felix Wong Hotel Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel environment was good, room is clean and cozy, but staff attitude is very disappointing.
Stayed 1 night in Dec 2018
Response from Amamas Boutique Hotel on 10 Dec 2018
Greeting from Amamas Boutique Hotel. Thank you for sharing your feedback here. I'm truly apologize that you had a bad experience staying with us. We will try to improve our service and upgrade our team service to serve you better. We do hope for an opportunity to welcome you back and wish you have a great experience staying with us. Warm regards, Felix Wong Hotel Manager

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広くて、お値打ちです。
Stayed 1 night in Jul 2022

10/10 Excellent

Angela

Stayed 1 night in Apr 2021

8/10 Good

stanley

Liked: Staff & service, property conditions & facilities, room comfort
適合商務
性價比算高的，但螞蟻多了些。
Stayed 2 nights in Mar 2019
Response from Hotel Manager on 7 May 2019
Greetings from Amamas Boutique Hotel Thanks for sharing your feedback. We are sorry your experience dint't match your expectations but I really appreciate you bringing this issue to my attention. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly. We would like to welcome you back to stay with us on your next visit to Kuching.