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My room is in Villa and it is actually a linked room which have a door access to the room beside. It is very noisy and we can hear everything from the room beside, their chatting, their tv content and so on. Bad soundproof. Unable to sleep earlier as the guest beside active until 1am+. But location ...
I cannot praise the Vistana Kuantan enough. I booked a room but was apparently given a suite. Smoking is allowed. Wifi works perfectly everywhere in the hotel. My only complaint was that there was not enough promotion about the restaurant. I thought that it only served breakfast. I only found out ...
Breakfast is as a common hotel, buffet is sufficient to fil up your stomach, toilet is okay, tv channel is good
It was a pleasant stay with a little bit of problem about the water supply in the bathroom. It took so long to heat up, wasting a lot of water to get to the right temperature. The pressure is a bit weak when it's hot but ok when it's cold. But overall, it was a nice stay.
We had shown our confirmation email. However staffs claimed never received such. Told to wait for awhile while they try to retrieve our reservation. When they managed to retrive our reservation, they said only 1 room. We showed our email again but they refused and insisted they are right. Told them ...
This is my second time in this hotel. Highly recommended for those planning to stay in the Royal Town of Pekan. Wake up in the morning to the view of Sungai Pahang, serene and good hospitality in general from the hotel staff.
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