Reception

Reviews of Grandview Hotel

3 out of 5
Grandview Hotel
No 46, Bandar Raub Perdana, Raub

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Amos Lim

Disliked: Cleanliness, property conditions & facilities
Infested with crawling insects
The experience is that the toilet has centipede that crawl up my legs and also the beds that had some big ants and started to bite during the wee hours in the morning
Stayed 1 night in May 2019

4/10 Poor

MAHISWARAN

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bad room
The room was very small. In one of the room given air cond not functioning well and water pressure was not acceptable at all. The room space was not acceptable at all.
Stayed 2 nights in May 2019

6/10 Okay

Yek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Grandview Hotel on 24 Apr 2019
TQ

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice stayed for a budget hotel with breakfast
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay, good staff
Stayed 1 night in Dec 2018

10/10 Excellent

Raymond, taiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable hotel and room
Overall it good but only the breakfast didn't much to choose and also the door and the closet got broken at the side. This place is surrounded by supermarket and restaurants. Walking distance only need 5 to 10 minutes to reach the area. also got staff to keep my motorcycle safe. Can recommend to other if want to go raub to stay at the hotel. There got a friendly and helpful staff. I will go again to stay when I go raub
Stayed 1 night in Dec 2018

8/10 Good

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

2/10 Terrible

jaafar, jb

walk in rates is cheaper than on libe booking
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ho on 25 Jul 2018
thank you for your review, we are appreciated... And welcome to stay with us, have a nice days 🌹

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ho on 25 Jul 2018
thank you for your review, we are appreciated... And welcome to stay with us, have a nice days 🌹

6/10 Okay

Rozali, Selangor, malaysia

Booked but no booking
I booked the hotel on 26 May 2018 for 14 July 2018 staying BUT when arrived at hotel, my booking was not in the hotel booking system. Fortunately, the staff managed to get me 2 rooms at homestay nearby. I really disappointed with expedia. Bad service
Stayed 1 night in Jul 2018
Response from Grandview Hotel on 25 Jul 2018
Sorry for the inconvenience, a thousand sorry to you and your family 🌹

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel plesent stay. Only bad thing there is no lift.
Stayed 1 night in Jul 2018

8/10 Good

Nazirah, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so good. I will definitely come again if I go to pahang
Stayed 1 night in Mar 2018
Response from Grandview Hotel raub on 23 Apr 2018
Thanks Dear ,have a nice days.

8/10 Good

Adila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

helen, MY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible housekeeping
This is the second time I stayed this hotel but unfortunately this also will be the last time. the housekeeping service was terrible, I noticed there is some sound from the toilet and I tried to switch off the main switch of water however some red color liquid come out and it was terrible ( In later the girl explained it was cleansing powder color). I walked down from second floor to the reception (there were no elevator) and the girl asked me why didnt call to the reception using the phone to call the counter and after that she realised housekeeper forgot to put the phone on my room, after that the staff went up and check and did a little bit 'fixing' and said it was okay. However, after that I still heard the sound and i called to reception using my own phone (they still didnt put the phone inside. The girl asked me to wait for 30 mins, if after 30 mins still the same only called again, I wait for 40 mins and i called back asked for change the room and they said all rooms are full. I was super angry and I said i will check out if no room available and I will complain to the manager, she only said ok she will check , after long checking she only agree for me to change the room and it was 11pm already, but she requested me to come down and take the key and go back to 4th floor, again i need to took my luggage down and up again (without lift), terrible experience!!
Stayed 1 night in Jun 2017

6/10 Okay

Lim

Liked: Staff & service
A place to stay overnight
Overall good, just the breakfast is limited, no variety.
Stayed 1 night in Jun 2017

8/10 Good

Damian

Liked: Cleanliness, staff & service
Good location with lots of food around.
Good location for food a very good restaurants nearby, Kim Leng. My guide had no trouble looking for hotel as well. Hotel rooms are getting old but still clean and comfortable enough. I think if there are other stuff like Hari Dryers included, I would have given a much higher rating.
Stayed 1 night in Jun 2017

4/10 Poor

Caine Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not 15 min to Bukit Fraser, 45 min instead!
Cheated! It's actually 45 min driving on bending road!

6/10 Okay

Dr See, kuala lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Strategic location at Raub town
Breakfast rating 0.5/10(no variety, serving cold fried rice noodles, dirty toaster with mould stain, the balance of fried rice noodles left uncover in the work on the stove) Room cleanliness 3/10 (dusty bedframe and wardrobe, shower curtain edge dirty Parking lot convenience (but lacking of street lights)

6/10 Okay

Verified traveller

The hotel was conviently located.. Happy with the stay in general

8/10 Good

Jais, Malacca

Liked: Staff & service, property conditions & facilities, room comfort
Good
It's ok...near restaurant and nice place.....

8/10 Good

Hui Kee

Stayed 1 night in Jan 2023

10/10 Excellent

Yeong Chwan

Stayed 1 night in Sep 2022

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 1 night in Jun 2018
Response from Ho on 25 Jul 2018
thank you for your review, we are appreciated... And welcome to stay with us, have a nice days 🌹

6/10 Okay

Nor Idayu

10/10 Excellent

Kamal Fitri

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Azmadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik yang bersih
Suasana aman dan sesuai untuk penginapan.layanan yang amat baik dari staff.