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We had shown our confirmation email. However staffs claimed never received such. Told to wait for awhile while they try to retrieve our reservation. When they managed to retrive our reservation, they said only 1 room. We showed our email again but they refused and insisted they are right. Told them ...
We stayed in Club room sea view. Good hotel, clean beach, stunning view. Facilities are well maintained. Staff are friendly and helpful esp at club lounge. However, for the price we paid, I found that the room is relatively small.Other than club lounge facilities, not sure what else is privilledge ...
- No inner lock - No curtain - but nice pool n seaside
We came for a weekend holiday by the beach during the school holidays. 1st thing we notice was the absence of GPS markings for the hotels in our Maps. Had to call the hotel for directions and was told the the hotel was located next to Swiss Garden. The signage was small but we were able to find it ...
Room provided was not garden view as booked.paid more for upgrading it.No fans or AC.Needs renovation.didnt provide us double bed after upgrading too.
Hotel services are exceptional. We were greeted from main gate, lead by concierge to bar lounge where we were served with welcome drink while waiting for receptionist to check-in. Staff walked us through the main areas of the hotel before heading to our room. Breakfast was served the a-la carte style ...
I cannot praise the Vistana Kuantan enough. I booked a room but was apparently given a suite. Smoking is allowed. Wifi works perfectly everywhere in the hotel. My only complaint was that there was not enough promotion about the restaurant. I thought that it only served breakfast. I only found out ...
This is my second time in this hotel. Highly recommended for those planning to stay in the Royal Town of Pekan. Wake up in the morning to the view of Sungai Pahang, serene and good hospitality in general from the hotel staff.
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