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Reviews of E-Red Hotel Sdn Bhd

3 out of 5
E-Red Hotel Sdn Bhd
Lot 113, Seksyen 19, Jalan Haji Abdul Aziz, Kuantan, Pahang

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 70 reviews" "
Rating 8 - Good. 38 out of 70 reviews" "
Rating 6 - Okay. 10 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raphael

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the price is very cheap with the facilities and aminities provided.
Stayed 1 night in Mar 2021

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Overall it's ok, would be better if have pool.
Stayed 3 nights in Dec 2020

6/10 Okay

Goh

Business traveller
Liked: Staff & service
Disliked: Room comfort
Soundproof needs improvement
Bad soundproof
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cmfortable stay
Hotel room is clean, parking is easy, breakfast is good, location is good.
Stayed 1 night in Jul 2020
Response from TIRA on 24 Jul 2020
Thank you for staying with us and we appreciate your feedback. We will continue to try our best to keep our guests happy and satisfied. Best regards

8/10 Good

YUH LEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good. But it is difficult to connect WiFi. Hotel should improve of this. I had been stayed this hotel since last year. I never success to connect the WiFi. I hope hotel can improve on this.
Stayed 1 night in Feb 2020

8/10 Good

Rose, Damansara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pleased with room . Not expecting a classy outfit with the amount I paid for the room.
Stayed 1 night in Dec 2019

8/10 Good

David, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Generally speaking, the hotel is reasonably good given its price. The room is quite clean and the staffs are very friendly. The parking space is really ample and great. On the con side, the bed is hard and the breakfast is pretty simple. If we need a short stop over in Kuantan, I will choose the E-Red hotel again!
Stayed 1 night in Dec 2019
Response from Tira on 18 Dec 2019
Thank you for your valuable feedback relating to your stay with us as we are constantly looking for ways to improve our services and products. Have a nice day!

8/10 Good

Mohammad Akhari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The cafe
overall is good. The cafe does not provide debit or credit card as payment method. If you have a meeting inside the hotel, you need to prepare some cash to buy food or drink.
Stayed 2 nights in Nov 2019
Response from Tira on 18 Dec 2019
Thank you for your valuable feedback relating to your stay with us as we are constantly looking for ways to improve our services and products. Have a nice day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean, tidy and nice. Important part is no smelly in the room. Recommended to stay in this hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, clean, and plenty of option for food nearby,
Stayed 2 nights in Aug 2019

8/10 Good

YUH LEONG, JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel
It is cozy and clean. All of the furnishing is new. But im disappointed hotel didnt suscribe cantonese tv programmes " wah lei toi" (Astro). Which is Hong Kong TVB drrama and shows. I hppe hotel will subscribe this programme soon. It is local favourite. I feel it is acceptable without it.
Stayed 3 nights in Jul 2019
Response from tira on 31 Jul 2019
Thank you for your valuable feedback relating to your stay with us as we are constantly looking for ways to improve our services and products. Have a nice day!

8/10 Good

ws

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Clean and comfy bed 2. Spacious toilet for king bed room 3. Although the breakfast variety is limited but with offer at that price consider reasonable.
Stayed 2 nights in Jun 2019
Response from tira on 31 Jul 2019
Thank you for your valuable feedback relating to your stay with us as we are constantly looking for ways to improve our services and products. Have a nice day!

2/10 Terrible

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
New look. Very presentable. Value for money.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good for the price
Stayed 1 night in Mar 2019
Response from tira on 4 Apr 2019
Hi, thank you for the feedback. Have a nice day!

6/10 Okay

KOK

Disliked: Room comfort
Average hotel room at a quiet location
The non smoking room was filled with smoke smell, asked for a change of room but the hotel could not give me one. House keeping sprayed some liquid in the room to reduce the bad smell. The room was however big and spacious but is not carpeted.
Stayed 1 night in Mar 2019

8/10 Good

Alwi, Shah Alam, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Close to town centre
Stayed 1 night in Feb 2019

8/10 Good

Rizalti

Liked: Cleanliness, staff & service, room comfort
Overall excellent.except we didn't been inform about the step to use of the internet.the staff should educate us
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and facilities superb...
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Clean and comfortable room. Walkable to some eateries
Stayed 3 nights in Oct 2018

8/10 Good

KS, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍 Nice hotel close to shopping. 👎👎👎 strong cigarette smell on non smoking floors.
Stayed 2 nights in Oct 2018

8/10 Good

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from E-RED HOTEL on 27 Sept 2018
Thank you for your valuable feedback

6/10 Okay

ELom, Kuala Lumpur

Liked: Cleanliness, room comfort
Well maintained & very clean room . One down side , they do not have have the normal hair dryer , the one in the toilet , took me longer to drive my hair.
Stayed 1 night in Sep 2018
Response from E-RED HOTEL on 27 Sept 2018
Thank you for your valuable feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from E-RED HOTEL on 27 Sept 2018
Thank you for your valuable feedback

10/10 Excellent

Mahani, Johor bahru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from E-RED HOTEL on 27 Sept 2018
Thank you for your valuable feedback

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here previously and hotel has a consistent standard. Local area is improving with more restaurants and more activity.
Stayed 2 nights in Aug 2018
Response from E-RED HOTEL on 9 Aug 2018
Thank you for your feedback. We will keep up the consistency.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice i like
Stayed 1 night in Aug 2018
Response from E-RED HOTEL on 9 Aug 2018
Thank you for your feedback. We will ensure to keep up the good standard practice here.

6/10 Okay

leslie, kl

Disliked: Staff & service
The hotel location is good. Service and cleanliness need improvement. Breakfast not good, less varieties but good environment for dining. Room is small. May not stay in again unless have good offer and lower rate.
Stayed 1 night in Jul 2018

8/10 Good

tze zhuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to the city area and it is convenient. The only issue is the pillow is not comfortable to lie onto.
Stayed 2 nights in May 2018

8/10 Good

Aimi, Melaka

Liked: Cleanliness, staff & service, room comfort
Pleasant
Room is spacious, clean & comfortable. Front desk personnel is very friendly. Value for money. Definitely will stay here when travel to Kuantan again.
Stayed 2 nights in Apr 2018
Response from mrs. s on 11 Apr 2018
thanks for your kind feedback.hope to serve u again in the future :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from mrs s on 11 Apr 2018
thanks for your kind feedback.hope to serve u again in the future :)

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More luxury for less
The hotel room was big, clean and had all the necessary facilities. The free breakfast thrown in was a treat. I will recommend this hotel for it is a good hotel for the price. As the motto of the hotel says- more luxury for less.
Stayed 1 night in Mar 2018
Response from MS S on 13 Apr 2018
THANKS FOR UR KIND FEEDBACK.HOPE TO SERVE U AGAIN.

6/10 Okay

Yap

Liked: Room comfort
Feedbacks
Only problem is check out process very slow and I have waited for more than 10 minutes
Response from mrs s on 11 Apr 2018
we are sorry for any inconvenince.thanks for your kind feedback.hope to serve u again in the future :)

8/10 Good

Nani, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to town and shopping complex
The nearby night and morning market on Saturday evening and Sunday Morning are excellent attraction. Easy to go to Teluk Cempedak The Breakfast buffet good - can be better.
Stayed 2 nights in Feb 2018
Response from mrs s on 11 Apr 2018
thanks for your kind feedback.hope to serve u again in the future :)

10/10 Excellent

Yoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We booked a deluxe family room, the room is big and clean, the bed is so comfy and the staffs are friendly. The breakfast is OK, they have delicious nuggets btw! We are satisfied and definitely will come back again!
Stayed 2 nights in Feb 2018
Response from mrs s on 11 Apr 2018
thanks for your kind feedback.hope to serve u again in the future :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and value for money. In the middle of the town and it would be a strategic place to stay by.
Stayed 1 night in Dec 2017

6/10 Okay

Christopher

The hotel was ok, only thing is its located in an area that is not safe
Stayed 1 night in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice stay with plenty of parking space. Near shopping centre
Stayed 2 nights in Jul 2017
Thanks for your kind feedback

8/10 Good

Verified traveller

Liked: Cleanliness
Average stay
The room is good but the overall service can still improve
Stayed 1 night in Jun 2017
Thanks for your feedback

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family short vacation
Amazing view.
Stayed 1 night in Jun 2017
Thank you very much for your valued feedback. We will continue to do our very best to keep our guests happy and satisfied.

8/10 Good

Joihn, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Room nice but bathroom very small
Very clean, comfortable & modern looking hotel. Toilet is small for family room category & hotel key issued only one due to high occupancy which I cant accept as excuses.
Response from red on 16 Jun 2017
Thank you very much for your valued feedback. We will continue to do our very best to keep our guests happy and satisfied.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need to improve on what is available/services provided in the room.
Response from red on 16 Jun 2017
Thank you very much for your valued feedback. We will continue to do our very best to keep our guests happy and satisfied.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good % stars