expedia
Photo gallery
VIP Access

The Ritz-Carlton, Kuala Lumpur

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
752 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Berjaya Times Square
    9 min walk
  • Popular Location
    Aquaria KLCC
    15 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Deluxe, Larger Guest room, 1 King, City view

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, City View (Deluxe, Club level, Guest room)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom, City View (Club level, 1 King)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details
  • Suite, 3 Bedrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 1 King Bed, 1 Double Bed and 2 Single Beds
    More details

About this area

Kuala Lumpur

In the city centre, The Ritz-Carlton, Kuala Lumpur is in Kuala Lumpur's Golden Triangle neighbourhood, a walkable area with great shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed.

4.7/5 guest location rating

Guests like it for

  • Great shopping (159 reviews)
  • Walkable (127 reviews)
  • Good places to eat (97 reviews)

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur - 7 min walk
  • Popular Location
    Berjaya Times Square - 9 min walk
  • Popular Location
    Jalan Alor - 14 min walk
  • Popular Location
    Aquaria KLCC - 15 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 16 min walk

Getting around

  • Kuala Lumpur Sentral Station - 5 min drive
  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Lobby lounge. Serves lunch and light fare.

About this property

The Ritz-Carlton, Kuala Lumpur

5-star luxury hotel connected to a shopping centre in Golden Triangle
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and spa services. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
In addition to a full-service spa, The Ritz-Carlton, Kuala Lumpur features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a business centre and a limo/town car service. This luxury hotel also offers spa services, a terrace and multilingual staff.
The Ritz-Carlton, Kuala Lumpur is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a health club.
The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Policies

Check-in

Check-in between 3 PM - 11:30 PM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

JCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Ritz-Carlton Kuala Lumpur Hotel
  • Ritz-Carlton Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur
  • The Ritz Carlton, Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Lobby lounge. Serves lunch and light fare.
4.4

Excellent

5 - Excellent
456
4 - Good
180
3 - Okay
70
2 - Mediocre
27
1 - Poor
19
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this hotel is wonderful, the location, the rooms, the property and above all the personnel and service.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Ritz was great, right from the beginning I came in a lot earlier than check-in time as my flight was super early. I was hoping to drop off my luggage and didn't expect to be able to check in this early. The gentleman was very polite helpful and also checked me in a few hours early. Omar A. Karim was the staff members name and he went above and beyond. the hotel was beautiful, they had live music playing while you'd walk through the hotel. The decor was beautiful and the room was lovely.

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Broken promises, broken rooms, small apologies and a couple of free coffees were not going to cut it. Appalling service and I won’t return.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The gym and spa facilities was very good. Location is great for shopping and dining.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2019

Tell us how we can improve our site