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The Ritz-Carlton, Kuala Lumpur

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
744 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Berjaya Times Square
    9 min walk
  • Popular Location
    Aquaria KLCC
    15 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose your room

Book online or call:

03 7724 9556

Your dates need to occur after 2019-10-16. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    In the city centre, The Ritz-Carlton, Kuala Lumpur is in Kuala Lumpur's Golden Triangle neighbourhood, a walkable area with good shopping. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed.

    What's nearby

    • Popular Location
      Pavilion Kuala Lumpur - 7 min walk
    • Popular Location
      Berjaya Times Square - 9 min walk
    • Popular Location
      Jalan Alor - 14 min walk
    • Popular Location
      Aquaria KLCC - 15 min walk
    • Popular Location
      Kuala Lumpur Convention Centre - 16 min walk

    Getting around

    • Kuala Lumpur Masjid Jamek Station - 3 min drive
    • Bukit Bintang Station - 8 min walk
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

    Restaurants

    • Where to eat
    • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
    • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
    • The Lobby Lounge – Lobby lounge. Serves lunch and light fare.

    About this property

    The Ritz-Carlton, Kuala Lumpur

    This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and spa services. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Limited parking spaces
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
    • 3 restaurants
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Full-service spa
    • Outdoor pool

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Turndown service
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Japanese
    • Malay

    Business services

    • Business centre
    • Meeting rooms

    Outdoors

    • Terrace

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage - swedish
    • Massage - Thai

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds
    • Premium bedding

    Bathroom

    • Bathrobes
    • Deep-soaking bathtub
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Separate bathtub and shower

    Entertainment

    • LCD TV
    • premium channels
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Desk
    • Free newspapers
    • In-room massage
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Slippers
    • Turndown service

    Nearby things to do

    Where to eat

    • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
    • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
    • The Lobby Lounge – Lobby lounge. Serves lunch and light fare.
    4.4

    Excellent

    5 - Excellent
    449
    4 - Good
    177
    3 - Okay
    69
    2 - Mediocre
    29
    1 - Poor
    20
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    4/5 Good

    Pretty nice and comfortable room. Excellent swimming pool facilities and services. Malay style breakfast was nice. Drinks from lounge on 1F was good. Overall I've enjoyed my stay. The coffee machine in my room was not working - sometimes it happens. The staff nicely helped replace a working one and gave me a complimentary room-service beverage. When I call for a complimentary coffee latte, I got a cup of coffee with liquid creamer. - It was fair. Haha

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    4/5 Good

    Good but hotel needs updating

    Service was friendly and attentive as usual, like the Jazz music in the lobby every evening, however, hotel itself is getting old. Carpets are old and dusty, toilets need upgrade, the bed is certainly due for a change as it was sunken in the middle, resulting in backache very morning.

    Stayed 4 nights in Oct 2019

    1/5

    Only have 1 pair sleeper for twin room booking Entrance is hard to find, especially cannot locate the lobby and lift

    Stayed 1 night in Oct 2019

    5/5 Excellent

    Clean staff professional and welcoming beds comfy great food

    Stayed 3 nights in Sep 2019

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