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Reviews of The Grand Campbell Hotel

3.5 out of 5
The Grand Campbell Hotel
Suite 401, Level 4, Campbell Complex,, 98, Jalan Da, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 221 reviews" "
Rating 8 - Good. 93 out of 221 reviews" "
Rating 6 - Okay. 55 out of 221 reviews" "
Rating 4 - Poor. 14 out of 221 reviews" "
Rating 2 - Terrible. 17 out of 221 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Kendra, Nashville, TN

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was good for the price I paid. The room was very large and clean. We were lucky enough to have a partial view of the Petronas Towers which I was happy about. However, the room did have some moderate wear and tear. The walls really needed to be painted and the bathroom had a leaky roof which the hotel did address. Despite this I was was still a good stay.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Ramana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jan 2020

8/10 Good

mohd ramzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

NOORSHAMSURI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price and good services. Insya Allah will come again for the next trips if available.tq so much.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The place is not as shown in expedia. Very close to road. Felt very difficult to sleep due to vehicle noise even in midnight
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

ISMAIL

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from The Grandcampbell Hotel on 26 Dec 2019
Thank you for staying with us. We hope we have delivered the best service during your stay. Hope you see you again soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Adlin binte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Shima, Ipoh

Fustrated because i did not get queen bed room as per request
Stayed 1 night in Oct 2018

10/10 Excellent

Adli, Kuching Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to shopping areas and transportation, easy to food outlets, breakfast need to be improved.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Bibi, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Amalina

Disliked: Room comfort
Stayed 1 night in Sep 2018

8/10 Good

Anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2018

8/10 Good

RUZANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good service and strategic location to shopping in that area.. just walking distance
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Faizal, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near to town
Easy to excess the public transportation, mall, visiting place and etc as it is located at the center of town.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

HAMDANI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
in addition to the original payment, they asked extra RM10 for travel tax during check-in. this should have been noticed during booking. Also to go to your room, you'll need to pass a long corridor in a shopping mall! reception and the entrance to the hotel room are far.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Convenient that it is next to sogo. My booking said city view but got a no window room instead, was too tired to ask for a change.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Yana, Pahang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik selesa untuk bermalam. Berpatutan dengan harga.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

misspenang, penang

Liked: Staff & service, property conditions & facilities
Close to shopping area.
My 2nd stay. I got discount from expedia. Reasonablw price. However the hotel management can call pest control to overcome small cockroach in bathroom. I found 2-3 of it. So far, everything was ok for me.
Stayed 1 night in Jun 2018

8/10 Good

Nur farahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

WakMat, Singapore

Liked: Cleanliness, staff & service, room comfort
Hotel is within walking distance for shopping
It takes max 15 minutes to the furthest shopping mall. Hotel is in the city centre, surrounded by street food & restaurants. Despite with weak room wifi, the hotel charges is within our means. We’ll be back.
Stayed 2 nights in Jun 2018

10/10 Excellent

SHAMSURIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Charle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth of money
overall is good, but the towel is not good absorption, and a little bad smell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good facilities for working trip. Near to sogo and comfortable
Stayed 2 nights in Apr 2018

8/10 Good

ROZIANAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Dr_B, All around the world

Disliked: Staff & service
Central location
Check in was a disappointment and I thought the staff who handled my checkin was unhelpful. I have stayed at this hotel before and the service and staff were much better. WiFi was almost non existent in my room and the hotel did nothing to remedy this disputes me lodging a complaint several times. Other hotel guess were very noisy and inconsiderate. Overall I was disappointed in my experience/stay.
Stayed 10 nights in Mar 2018

10/10 Excellent

Saripudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fazlina, johor bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close very close to sofo shopping compl
very nice hotel, good to stay here if you want to shop at sogo and at jalan tar.
Stayed 1 night in Mar 2018
Response from N.A.A on 12 Apr 2018
Thank You for your feedback.

8/10 Good

Mohan, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel and very close to most of facilities.
overall good experience. But only few staff were able to speak english.
Stayed 3 nights in Mar 2018
Response from N.A.A on 21 Mar 2018
Thank you for staying with us

2/10 Terrible

subrayan, johor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no, we cancel
look like budget hotel, not clean pls go to take look is it same as in picture was post.
Stayed 1 night in Feb 2018
Response from N.A.A on 12 Apr 2018
Thank you for your feedback

8/10 Good

sabarudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mini bar at this price was unacceptable.To upgrade room have to pay addtional RM150 per day.I moved to other hotel on the same night.
Stayed 2 nights in Jan 2018

8/10 Good

kamsiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
locate in center of city. easy parking & walking around from one to another place.
Stayed 1 night in Jan 2018
Response from N.A.A on 25 Jan 2018
THANK YOU FOR YOUR FEEDBACK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
recemonded
nice friendly staff room bit small lift to far from lobby. difficult for family trip.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not a good choice
Cons: The hotel is in the congested area, and the WAZE will bring you to the wrong direction due to the complex road. It is very noise at mid night, and suspected the immoral activities and public disturbance with a motorcycle racing. I coudn't get a good sleep. The check-in time was disturbing and slow. I came over around 2:30pm, and more than 7 person waiting for check-in with their friends and families at the small lobby. I only manage check-in at 3:30pm. No fridge. Pros: The hotel parking is free at the level 4. The bed is comfortable. The shower and toilet is in good condition and good water pressure.
Stayed 1 night in Dec 2017

6/10 Okay

Imanshah

Liked: Cleanliness, staff & service
Overall a good hotel with an excellent service .
There was no refrigerator in the Superior Twin Room...the hotel should have provided one for the convenience of the guests
Stayed 1 night in Dec 2017

10/10 Excellent

ROSNAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 2 nights in Dec 2017
Response from N.A.A on 25 Jan 2018
THANK YOU FOR YOUR FEEDBACK.

8/10 Good

Muhammad Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

masdiana

Liked: Cleanliness, room comfort
just aircon its noisy n not cooling
good hotel very near to shops
Stayed 1 night in Dec 2017

8/10 Good

Mohamed, Jakarta, Indonesia

Liked: Staff & service, property conditions & facilities
Good location less than basic
The hotel location is excellent. However, somethings like having no hot water in the shower and odd window placement, could make your stay less comfortable.
Stayed 6 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Nice hotel for business stay. In the heart of the KL city.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
too noisy too close to road junction...
Asking too many info for checking in,...a confirmation number should be enough info for check-in. Room without window was assigned to while my booking clearly said room-with-view
Stayed 1 night in Nov 2017