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Reviews of Summit Hotel Subang USJ

3.5 out of 5
Summit Hotel Subang USJ
Persiaran Kewajipan, USJ 1, UEP Subang Jaya, Subang Jaya, Selangor Darul Ehsan

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 226 reviews" "
Rating 8 - Good. 93 out of 226 reviews" "
Rating 6 - Okay. 66 out of 226 reviews" "
Rating 4 - Poor. 25 out of 226 reviews" "
Rating 2 - Terrible. 10 out of 226 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Kapila I D W

Business traveller, Travelled with partner
It’s goods . Rooms and bed linens must give better treatments for bed bugs
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no name
ok good
Stayed 1 night in Mar 2020

10/10 Excellent

Jefin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

RajeevRatna, Colombo

Travelled with family
Liked: Cleanliness, staff & service
Proximity to transportation options. Food and shopping options nearby.
Stayed 6 nights in Feb 2020

6/10 Okay

JP

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was smooth. However room conditions was poor, pillows and towels were old. Bed had stains. If you like cheap and last minute options, this fits the bill.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok
Stayed 2 nights in Oct 2019

8/10 Good

Arif Iftikhar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2020

4/10 Poor

AIMI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells very bad. I even raised my voice to 1 guy who shamelessly smoking in front of the lift. The towel has some stain and the toilet is dirty.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Should change the "gayung" and fixed a proper water bidet.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Tay

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Place was central to shopping and food places. Rooms were spacious and clean. However i left my jacket in the room when i checked out but was returning in 5 days. When i checked in again, they said they couldnt find my jacket. The room was checked by housekeeping after i checked out, no one else had access BUT NO JACKET... i find this very dissapointing which made the stay not so happy
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its central to shopping as the hotel is surrounded by shopping centre and easy access to food places. The fittings were a little dated but overall a very pleasant and convenient
Stayed 7 nights in Sep 2019
Response from Management on 18 Sept 2019
Dear Sir, We thank you for staying with us and hope to see you in near future.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness
酒店非常旧 干净度需要加强
Stayed 1 night in Sep 2019

2/10 Terrible

Parker, Kuala Lumpur

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is rude. Check in took a long time. No one monitoring the email booking vide Expedia. The hotel staff at the reception refused to allow 30 minutes check out extension by giving flimsy reason. Not customer centric. They have no idea about customer retention.
Stayed 1 night in Sep 2019

10/10 Excellent

MarcusLung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quite friendly
Stayed 1 night in Aug 2019
Response from Management on 11 Sept 2019
Dear Marcus, Greetings from Summit Hotel Subang USJ. We thank you for staying with us and looking forward in seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Management on 11 Sept 2019
Dear Sir, Greetings from Summit Hotel Subang USJ. Looking forward in seeing you again.

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
They had improved the Internet Access Speed & Stability - Very Good. However they are not consistent with the Internet Pass; - check in 2 days, always give 1 day internet access pass. - always have to request for another day access. - incase you forget, need to go counter to request the next day.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is big and huge it’s very nice to stay in but the toilets are outdated they don’t have bidet For Muslim users I hope that they can improve on this but the rest are all excellent thank you very much I had a Pleasant stay at the premise
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ease of eating options in the mall connected to it. The gym was in really terrible condition.
Stayed 3 nights in Aug 2019

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & comfortable place to stay
Stayed 2 nights in Aug 2019

6/10 Okay

Zamzuriadi

Liked: Cleanliness, room comfort
Room is just OK.. Free parking is misleading
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Toilet tiada pipe air
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Good value for the money. Location to the malls. Rooms are a bit aged.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Normal D like toilet facility must improve
Stayed 1 night in Aug 2019

8/10 Good

bryan

Liked: Staff & service
good for guest
Stayed 1 night in Jul 2019
Response from Management on 14 Aug 2019
Greetings from Summit Hotel Subang USJ. We thank you for staying with us and hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Toilet x de paip..x sesuai bg di msia
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Finally they improved the WiFi - which is now = good
Stayed 1 night in Jul 2019
Response from Management on 6 Aug 2019
Dear Anonymous, Greetings from Summit Hotel Subang USJ We thank you for staying with us. We are constantly upgrading our services to serve you better.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great, the hotel is ideally located with shopping centres on either side.
Stayed 4 nights in Jul 2019
Response from Management on 6 Aug 2019
Dear Anonymous, Greetings from Summit Hotel Subang USJ We hope to see you in near future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Finally they improved their WiFi signals. Much better reception and faster download speeds
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 1 night in Jul 2019

10/10 Excellent

Mai, Dallas, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities
great for the price! easy to shop/eat if you're not picky.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
The overall cost for value was excellent. The staff were excellent and went out of there way to help. The room was dirty hadn’t been dusted and there were black hairs in the bed & in the floor.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Two shopping center around, hotel lobby and room environment not really clean
Stayed 2 nights in Jul 2019

8/10 Good

ching chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hot water is not good
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok la,staff need to be more friendly
Stayed 1 night in Jun 2019

10/10 Excellent

Md Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable & good value for money👍
Stayed 1 night in Jun 2019

6/10 Okay

Guna Selan

-
OK for a short stay
Stayed 1 night in Apr 2019

6/10 Okay

Hana

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Repair the bathtub. Bathtub clogged. Iron board not working.
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Value for money. Extra point if WiFi bandwidth increase.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No further comment
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good but some facilities need to change because old version
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment.
Stayed 1 night in May 2019