Indoor pool, outdoor pool

Reviews of Royale Chulan Bukit Bintang

3.5 out of 5
Royale Chulan Bukit Bintang
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

6.6
Rating 10 - Excellent. 115 out of 998 reviews" "
Rating 8 - Good. 368 out of 998 reviews" "
Rating 6 - Okay. 295 out of 998 reviews" "
Rating 4 - Poor. 138 out of 998 reviews" "
Rating 2 - Terrible. 82 out of 998 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Need refurbishment.
A lill bit run down. But overall OK with the price.
Stayed 1 night in Jul 2020

10/10 Excellent

Jothee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020
Response from Royale Chulan Bukit Bintang on 12 Mar 2020
Dear Jothee, Greetings from Royale Chulan Bukit Bintang! Thank you for writing a review of our hotel. We are happy to note your positive experience and we are glad to know that we have served you well. Please, do come again soon.

4/10 Poor

MysteryGuest, Singapore

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020
Response from Royale Chulan Bukit Bintang on 2 Mar 2020
Dear MysteryGuest, Greetings from Royale Chulan Bukit Bintang! Thank you for writing a review of our hotel. We are horrified to read your experience and profusely apologise if we have inconvenienced you in any way during your stay with us. We have quickly set to work in your room and surrounding corridors to repair all malfunctions - the sink, the door and the corridor wallpaper is now in good order. We shall also look into ways to immediately enhance our breakfast buffet line-up to ensure that our food is appealing and inviting to all guests. Please be informed that though Bukit Bintang is certainly lively come evening time with buskers and street food offerings, vice such as prostitution is illegal in our country therefore we humbly suggest to you that you were incorrect to surmise that there were "endless teams of prostitutes" walking anywhere close to our property - much less greater Bukit Bintang and beyond - during your stay. We hope for your kind understanding in the matter. Please, do come again soon.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020
Response from Royale Chulan Bukit Bintang on 12 Feb 2020
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for writing a review of our hotel. We are glad you enjoyed our excellent location. We are also in discussion for potential major renovation works so stay tuned. Please, do come again soon.

2/10 Terrible

Azli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
terrible
Stayed 1 night in Jan 2020
Response from Royale Chulan Bukit Bintang on 28 Jan 2020
Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry to know your unpleasant experience with us, renovation works are now in serious discussion so stay tuned. Please, do come again soon.

10/10 Excellent

Lokraj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the dirtiest hotel i have stayed in.
Stayed 2 nights in Dec 2019
Response from Royale Chulan Bukit Bintang on 26 Dec 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are sorry to know this. Our Housekeeping department is alerted on this complaint and we will do our utmost to ensure that this does not happen again. This should have never happened therefore we shall put into place further training to improve our service standards. We hope these remedial steps will change your mind and that you give us a second chance. Please, do come again soon. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good place to stay
Stayed 1 night in Dec 2019
Response from Royale Chulan Bukit Bintang on 26 Dec 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are glad to know we served you well. Please, do come again soon. Thank you.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

NUR NATASHA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Lindsay

Disliked: Staff & service, property conditions & facilities
on my third stay ....
This is my third stay at the hotel and unfortunately it wasn't the best. Our safe did not work and needed to be replaced, our TV did not work and needed the remote replaced, The toilet had a problem. The hairdryer also was not up to it. We had to ring three times to get our laundry delivered. We upgraded to an executive suite after our first night (RM 750 for the remaining five nights) on top of our rate paid for the Deluxe room. This was much better although the toilet was blocked when we arrived. I am not sure why we were booked into the furtherest room from the lifts as it was clear there were not many others staying on our floor. The Club lounge was shut half of the time we went there but the breakfast was ok the days it was open. The staff are friendly, the food was good and so is the pool. The location is good too. The standard rooms and hallways are in need of a freshening up and I hope things get sorted out to make me want to come back again.
Stayed 6 nights in Dec 2019
Response from Royale Chulan Bukit Bintang on 13 Dec 2019
Dear Lindsay,, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are so sorry to read your dismal review on us. Please take note that major upgrading works are set in motion and you will soon see wonderful changes to this hotel in the near future. None of what you mentioned should have happened, with our regrets. Regarding the safe box, TV and toilet, they are now in perfect working order. Please, do come again soon. Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The price was not bad. This is more like a 3 star hotel
Stayed 1 night in Dec 2019
Response from Royale Chulan Bukit Bintang on 11 Dec 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are sorry if the hotel's dated appearance made you think that we are 3 star hotel. Do take note that we are currently in discussion for potential major upgrading works, so stay tuned. Please, do come again soon. Thank you

4/10 Poor

Susila

Disliked: Cleanliness, property conditions & facilities
Disappointing Breakfast
The breakfast was disappointing. Not a piece of meat or fish can be found. For example, you eat the nasi lemak with only chili, cucumber, peanuts and ikan biis. There was no much choices.
Stayed 2 nights in Dec 2019
Response from Royale Chulan Bukit Bintang on 9 Dec 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We will look into adding more varieties to our Breakfast buffet. Please, do come again soon. Thank you.

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
It’s in the great access neighborhood, the hotel is old not has been upgraded, carpet, furnitures, wall showed lots of stains. Though, the room was cleaned.
Stayed 5 nights in Nov 2019
Response from Royale Chulan Bukit Bintang on 2 Dec 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for your wonderful review regarding our strategic location. We are currently looking into potential major upgrading works ,so stay tuned. Please, do come again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome locatiin
Conducive place to stay, shopping heaven and easy to get restaurant for food and relax.
Stayed 3 nights in Nov 2019
Response from Royale Chulan Bukit Bintang on 28 Nov 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are so happy to know that you enjoyed our amazing location and that we served you well. Please, do come again soon. Thank you.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

SUPAAT

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Paul

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Location is good. Hotel is pretty old and everything is old. Pillow too soft.
Stayed 3 nights in Nov 2019
Response from Royale Chulan Bukit Bintang on 11 Nov 2019
Dear Guest, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We apologise for our somewhat dated appearance, we are currently in discussion for potential major upgrade works to our hotel, so stay tuned. We shall also look into ways of providing more pillow choices for our guests who may require firmer selections. Please do come visit us again.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Mawara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Sam

Liked: Staff & service
The breakfast is good and location is excellent for food and shopping!
Stayed 2 nights in Oct 2019
Response from Royale Chulan Bukit Bintang on 4 Nov 2019
Dear Sam, Greetings from Royale Chulan Bukit Bintang! Thank you for sending us a review of our hotel. We are glad to know we served you well. Please, do come again soon. Thank you.

8/10 Good

Abd razak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

CHIEW KIEONG

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When ever I come to KL I don’t like to stay in any hotel except Royale chulan hotel because the one who makes me loving this hotel is one lady who is on reception desk her name is sharierani by helping the customers and makes the thing easy for them, I like this hotel and when ever I come to KL will stay there. Wish you all the best
Stayed 1 night in Sep 2019
Response from Royale Chulan Bukit Bintang on 27 Sept 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. It is rewarding to receive such a positive post on our colleagues’ warm hospitality and in particular our Front Office staff who will be thrilled to hear of your praise. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again on your next trip to Kuala Lumpur!

8/10 Good

YUNUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location , location , location
Stayed 3 nights in Sep 2019
Response from Royale Chulan Bukit Bintang on 27 Sept 2019
Dear Anon, Thank you for your lovely review on our location. We are very proud of our strategic location to tourist attractions as we received great feedback regarding our hotel’s strategic placement. We will be more than happy to welcome you back to our hotel in sunny Bukit Bintang.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The location is close to Shopping district. The room is infested with cockroaches. I killed 3 on the bed and table top.
Stayed 2 nights in Sep 2019
Response from Royale Chulan Bukit Bintang on 27 Sept 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! Thank you for providing us with your valuable feedback. We regret that some factors inconvenienced you during your stay. Thank you for your kind words towards our location. We are sincerely happy to learn that our close proximity to shopping areas make our guests happy. As for your comments regarding insects found in your room, our pest control contractor has immediately conducted a thorough inspection in every guest room from time to time according to the schedule to prevent cockroaches. Thank you for highlighting these matters with us. We can only hope that we to redeem ourselves by working harder and providing service excellence. We hope that you will give us a second chance to remove the bad impression you received during your stay with us.

10/10 Excellent

safinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Md Azmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value for money
Stayed 1 night in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Sept 2019
Dear Mr Azmi, Greetings from Royale Chulan Bukit Bintang! Thank you for your wonderful review. Looking forward to have you with us again in our hotel in charming Bukit Bintang!

6/10 Okay

Ang

Disliked: Cleanliness
When we booked, it stated with breakfast but was not included when we checked in. We sent email to hotel.com prior to the trip but simply no response from hotel.com to clarify. Found roachesssss in the room
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Yolanda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to shops staff are not friendly food simple breakfast. The room old need renovation.
Stayed 3 nights in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Sept 2019
Dear Yolanda, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. First of all, we are sincerely happy to learn that our close vicinity to shopping areas makes our guest happy. Regarding your comment on our staff, we will ensure that our staff will be friendlier and more efficient with guests. It is with great pleasure to inform you that the hotel is currently renovating its rooms to better serve you. Hopefully, this renovation will change your perspective towards our hotel. Again thank you for your feedback and we would certainly love to welcome you back one day. Thank you.

10/10 Excellent

Anil Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It's very nicw stay in hotel. Overall experience was good but one thing was very strange there in hotel . When we go for breakfast in morning there is no BREAD on bread counter and no one is ready to give answer . Some says now bread is over , suddenly a nice lady was shouted on staff about this than after sometime the bread was available . These are minor things but matter . So please take care about the pity matters over food. Rest are good and we recomend strongly to all to stay here . thanks
Stayed 3 nights in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Anil, Greetings from Royale Chulan Bukit Bintang! Thank you for choosing us and for taking the time to share your nice feedback with us. It is a pleasure to read that you enjoyed your stay with us. We apologize for the absence of bread, and how it was managed by our team while you witnessed this. We will ensure this incident will never happen again in the future and our staff will more tactful in communicating amongst themselves to avoid any confusion or discomfort for our guests. On the behalf of the entire team we thank you for your very nice review. Looking forward to welcome you back soon to our little hotel in Bukit Bintang.

8/10 Good

Chye Hock

Liked: Staff & service, room comfort
Requested for a queen-size bed but was given twin beds.Breakfast was disappointing with limited food variety and popular items were not topped up even though we were there at 9.45 am.
Stayed 1 night in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Chye Hock, Greetings from Royale Chulan Bukit Bintang! We have no words except to beg for your forgiveness for the unfortunate experience you had with us. We can only promise to learn by continuously conducting our own internal investigations into each and every negative review we had with our guests, improve our service standards and learn from our lessons. As for your comments regarding your booking, our Reservation team and Front Office might might have accidentally overlooked your details in your booking and we apologize for that matter. We will ensure that our Front Office and Reservation team go through all booking details thoroughly before guest check-in to avoid this incident from happening again in the future. We apologize if our buffet breakfast is not up to your standards. We will ensure that our chefs and their team maintain and keep improving on our quality of foods and will come out with more variety of international and local cuisines. We apologized for unreplenished foods, and we have taken note on our lack of staffing in our coffee house, we are sure to look into manning this area with more staffers. Our sincere regrets again and I hope that this letter provides clarification to this unfortunate matter. Thank you for your time and we hope to see you again in our little hotel in Bukit Bintang.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist not very friendly and helpful. i bookeed 10 days ahead for 3 queen size bed, when i arrived they gave me twin bed and super single bed. i tried to make rearrangenent but staffs were not willing even escalated to the shift manager or senior. Me and my friends will never comeback to this hotel neither recommend.
Stayed 2 nights in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! We are sorry to hear such an abysmal report on our hotel from our treasured guest. We apologise if we have inconvenienced you during your stay and we promise to improve our standards to the highest degree possible. As for your comments regarding your booking, we regret that we may have provided you with poor service—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. We are now taking steps to ensure that our Front Office and Reservation team go through all booking details thoroughly before guest check-in to avoid this incident from happening again in the future. Our sincere regrets again and I hope that this letter provides clarification to this unfortunate matter. Thank you for your time and we hope to see you again in our little hotel in Bukit Bintang.

4/10 Poor

Willzy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was as expected considering the price/star rate/location but the front desk staff. Very rude and demanding - they want the customer to come down to the front desk to change the room key that is not working and also to wait in the queue again...I’ll never stay there again
Stayed 1 night in Aug 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Willzy, Greetings from Royale Chulan Bukit Bintang! Thank you for providing us with your valuable feedback. We regret that some factors inconvenienced you during your stay and apologise for the treatment you may have received. Regarding your comment on our staff attitude, we will ensure that our staff will be friendlier with the guest and provides exceptional service to them. Thank you for highlighting these matters with us. We can only hope that we to redeem ourselves by working harder to provide service excellence. We hope that you will give us a second chance to remove the bad impression you received during your stay with us.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s old. Clean but old. The bathroom grout is filthy . The towels are so old they are so thin then are virtually see thru. It’s a very very old feel hotel, the towels are horrible. Tv channels are very bad, overall very average stay. You can get much better for same price
Stayed 3 nights in Jul 2019
Response from Royale Chulan Bukit Bintang on 1 Aug 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! We are sorry to hear such an abysmal report on our hotel from our treasured guest. We apologise if we have inconvenienced you during your stay and we promise to improve our standards to the highest degree possible. We noticed that our hotel is aging since it has operated more than 20 years but we are happy to report that the hotel is currently renovating its rooms to better serve you and many other steps have already taken place to improve on all matters pertaining to your report. As for your comments regarding cleanliness, we will be more vigilant in taking care of our guest room so that they are clean, tidy and inviting for guests. Our sincere regrets again and I hope that this letter provides clarification to this unfortunate matter. Thank you for your time and we hope to see you again in our little hotel in Bukit Bintang.

10/10 Excellent

Lee

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good Location, but old hotel condition
Hotel need to do a full renovation to stay competitive
Stayed 1 night in Jul 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Lee, Greetings from Royale Chulan Bukit Bintang! Thank you for your kind words towards our strategic location. We are pleased to inform you that the hotel is currently looking into renovating rooms to better serve you and we really hope that this change will brighten our classic atmosphere. Looking forward to have you with us again in our hotel in charming Bukit Bintang!

6/10 Okay

KANDIAH

Liked: Cleanliness, room comfort
2 of us are vegetarians not much chice for us.
Stayed 2 nights in Jul 2019
Response from Royale Chulan Bukit Bintang on 27 Aug 2019
Dear Kandiah, Greetings from Royale Chulan Bukit Bintang! Thank you for providing us with your valuable feedback. We have taken note on your feedback about our food variety for vegetarians. Our Chef will come out with more variety of foods for them. Again thank you for your feedback and we would certainly love to welcome you back one day. Thank you.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD TO STAY
Stayed 1 night in Jul 2019
Response from Royale Chulan Bukit Bintang on 1 Aug 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! Thank you for choosing us and for taking the time to share your nice feedback with us. It is a pleasure to read that you enjoyed your stay with us. We will be more than happy to welcome you back to our hotel in sunny Bukit Bintang.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs major upgrades. Carpet in the hall and rooms are old and badly stained. Bathroom is old. Bathtub is dangerously slippery for showers. Need to be replaced with shower stalls. Bar is very nice with friendly bar tenders. However chairs are old and wobbly.
Stayed 3 nights in Jul 2019
Response from Royale Chulan Bukit Bintang on 1 Aug 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. We are happy to report that the hotel is currently renovating its rooms to better serve you and many other steps have already taken place to improve on all matters pertaining to your report. It is rewarding to receive such a positive post on our colleagues’ warm hospitality and in particular our bartender service. Our colleagues would be thrilled to hear of your praise. Again thank you for your feedback and we would certainly love to welcome you back one day. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property over rated. *2.5
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shopping amenities and has a quiet environment
Stayed 1 night in Jun 2019
Response from Royale Chulan Bukit Bintang on 25 Jun 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! Thank you for your vote of confidence in us. I am so glad to know that you enjoyed your stay with us. Looking forward to have you with us again in our hotel in charming Bukit Bintang!

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice and quiet environment. Hotel is also nicely located near to shopping centres and amenities.
Stayed 2 nights in May 2019
Response from Royale Chulan Bukit Bintang on 27 May 2019
Dear Anon, Greetings from Royale Chulan Bukit Bintang! Thank you for choosing us and for taking the time to share your nice feedback with us. It is a pleasure to read that you enjoyed your stay with us. All the team is joining me to tell you how grateful we are. We will be more than happy to welcome you back to our hotel in sunny Bukit Bintang.