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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Star Rating
4.5 out of 5

Information

Reviews

4.5 / 5Excellent
172 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    3 min walk
  • Popular Location
    Aquaria KLCC
    12 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    13 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Room, 1 King Bed (City Oasis)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Single Beds (City Oasis)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Double Grand Oasis

    More details
  • Double Or Twin City Oasis

    More details
  • Double Or Twin Courtyard Oasis

    More details
  • Double Or Twin Club City Oasis

    More details
  • Room, 1 King Bed (Courtyard Oasis)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Single Beds (Courtyard Oasis)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Room, 1 King Bed (Grand Oasis)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Double Club Grand Oasis

    More details
  • Club Room, 2 Single Beds (City Oasis)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed (City Oasis)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 1 King Bed (Grand Oasis)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Double Or Twin Urban Studio

    More details
  • Studio, 1 King Bed (Urban)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed (Urban)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed (Pavillion)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Studio, 2 Single Beds (Urban)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Kuala Lumpur

In the business district, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is in Kuala Lumpur's Bukit Bintang neighbourhood, an area with great shopping. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Aquaria KLCC, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Visit our Kuala Lumpur travel guide

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur - 3 min walk
  • Popular Location
    Jalan Alor - 11 min walk
  • Popular Location
    Aquaria KLCC - 12 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 13 min walk
  • Popular Location
    KLCC Park - 16 min walk

Getting around

  • Bukit Bintang Station - 8 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive

Restaurants

  • Where to eat
  • The Courtyard – Restaurant offering Asian cuisine. Serves breakfast, lunch and dinner daily.
  • Ebisu – Theme restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Whisky Cove – Bar. Open daily.

About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Luxury Kuala Lumpur hotel in Bukit Bintang, walk to Pavilion Kuala Lumpur
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and massage/treatment rooms. All 325 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as Egyptian cotton sheets and down comforters. Guests will also find complimentary wireless Internet access, 24-hour room service and flat-screen TVs.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer.
This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
In addition to a full-service spa, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features an outdoor pool and a fitness centre. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
6 meeting rooms are available. This luxury hotel also offers gift shops/news stands, concierge services and laundry facilities. On-site self-parking is complimentary.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has designated areas for smoking.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Banyan Tree Spa has 5 treatment rooms, including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 84.00 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 4 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
  • Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MYR 84.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • Malay
  • Spanish
  • Swedish

Business services

  • 6 meeting rooms
  • Conference space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

4.5

Excellent

5 - Excellent
102
4 - Good
57
3 - Okay
7
2 - Mediocre
6
1 - Poor
0
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front staff was very attentive to details. In fact saw that my husband’s birthday was a few days away and they made an effort to give a little surprise for him which we did nt expect at all. Stayed at Pavilion for 2nd time and each time it just gets better.Will definitely be our no:1 choice when we in KL. Kudos to the team!👍 Best breakfast spread with quality so far and connected to Pavilion mall which gives it another plus point.

Stayed 3 nights in Nov 2019

2/5

  • Disliked: Staff & service

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A quiet hotel that is linked to a shopping mall. Security is good but non intrusive.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, clean and helpful service staff. Nice food too!!!

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location wise it is slightly out of the way of the dreaded Bukit Bintang forever congested traffic and pedestrian stretch road. Entering the namesake mall was easy via link ways from different floors. Entering other linked Malls was the same too. Not necessary to walk in the streets unless necessary to do so. Checking in was a breeze based on the room type chosen. All round friendly and accommodating staff during the days staying there. Room wise was all ok except for some minor flaws in the design of the toilet area in the room assigned to. As a Muslim that clean themselves when using the toilet, it was not very easy to do so because the bidget was placed on our left side when it should have been on the right instead. Trying to pull it was very difficult as the hose was short and very stiff. Plus the pipe clutch was so hard too. Had a very hard time in there. Room number was 13A19.

Stayed 3 nights in Nov 2019

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