Outdoor pool

Reviews of OwnAstay at Midhills Genting

OwnAstay at Midhills Genting
Jalan Jaya Permai, Genting Highlands, Pahang

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Gan Way

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Suitable for big family visit.
Stayed 2 nights in Feb 2022

10/10 Excellent

DNAR, Malaysia

Travelled with family and small children
Big apartment and big swimming pool. Nice view but far a little bit from Genting Highland Premium Outlet.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

CheongCC, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to change the Fulton beds to proper beds as older people find it difficult to squat while going to bed.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

it ok......................
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View not nice, facing the construction area
Stayed 1 night in Apr 2019
Response from OwnAstay on 20 Apr 2019
Thank you very much for your candid review of your recent stay at our unit.I’m sorry to hear about your bad experience. We greatly appreciate your comments and your remarks are well noted.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Ownastay on 4 Apr 2019
Thank you for choosing our homestay. We really appreciate you taking the time out to share your experience with us.We are so glad to hear that you enjoyed your accommodations.We look forward to welcoming you back to our homestay in the future.

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019
Response from Ownastay on 2 Apr 2019
Thank you for choosing our homestay. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from ownastay on 2 Apr 2019
Thank you very much for your candid review of your recent stay at our unit.I’m sorry to hear about your bad experience.We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We greatly appreciate your comments and your remarks are well noted.

10/10 Excellent

Nor Fadhlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Ownastay on 29 Mar 2019
Thank you for choosing our homestay. We really appreciate you taking the time out to share your experience with us.We are so glad to hear that you enjoyed your accommodations.We look forward to welcoming you back to our homestay in the future.

10/10 Excellent

Efy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New property with simple furnishing, clean and spacious. A very good place to stay if you have own car and fit the whole family.
Stayed 1 night in Mar 2019
Response from Ownastay on 28 Mar 2019
Thank you for choosing our homestay. We really appreciate you taking the time out to share your experience with us.We are so glad to hear that you enjoyed your accommodations.We look forward to welcoming you back to our homestay in the future.

6/10 Okay

jaafarudin

Travelled with family and small children
Liked: Cleanliness
1. clean 2. suitable for family
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
New apartment but surrounded by noise
The building is new but it is surrounded by other buildings that are under-construction. So it is very noisy during the mornings and the whole day. Checking-in process was poor, do not text the property manager as he will not respond. The apartment is new and reasonably clean, the bed is comfortable and provided a reasonable one-night stay.
Stayed 1 night in Jan 2019

4/10 Poor

Khee Hion

Liked: Cleanliness, staff & service, property conditions & facilities
Bad soundproofing
Soundproofing of the room was bad. Was very disturbed by neighbours checking in very late at night.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

YoongSem, Melaka MY

Travelled with group
1. Check in time supposed to be 3 pm, but when we were there , the property is yet ready for check ( we are there about 3:10 pm) , house keeping just started to make up, we need to wait in the property ( the unit we stay) about 10 minute before everything is ready. 2. There is unit of Television , but is not working . no TV cable is connected to TV. it seem to be for display/ decoration purpose only. 3. there is 2 unit bathroom , master bedroom water heater got having problem . it unable to working properly . we need to manually to press the button to enjoy hot water. 4. as a home stay unit / concept, this unit provide fan ( as the surrounding at mount- cool weather ) but there is not remote control for the fan .
Stayed 1 night in Dec 2018

4/10 Poor

Fredand, Kuala Lumpur, my

Travelled with family
Disliked: Cleanliness
It’s a newly build properties with swimming pool facilities. But located quite far apart from the restaurants and shops. Parking is easy. Check in experience was considered smooth. Only some anxiety on the booking reconfirmation part. As we were required to reconfirm our reservations at least 24hrs prior to the c/in date, the mobile number given was not reachable most of the time. Message left but no return call. Leave us no remedy on how to go about until late on pre night.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Tee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inviroment
Stayed 1 night in Dec 2018

8/10 Good

SUAH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Lignes

Liked: Cleanliness, staff & service, room comfort
not bad
not bad.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Abd Ghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018