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Reviews of Havenue Hotel

2 out of 5
Havenue Hotel
A-08, Jl. Zuhal U5/178, Seksyen U5, Pusat Komersial Arena Bintang, Shah Alam, Selangor

Reviews

6.4
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rodzi bin Husain

Disliked: Cleanliness, staff & service
Poor servis &facilities
Stayed 1 night in May 2019
Response from Allen on 26 May 2019
Hi, Rodzi! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we’ve immediately shared the feedback to our relevant team to look into this concern so that our other guests don’t face such trouble further. Hope to make your future experience delightful and we assure you that we won’t let you down this time. Regards, Allen

2/10 Terrible

Rodzi bin Husain

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from Edward on 26 May 2019
Hi, Rodzi! Thank you for taking out your valuable time to rate us. It seems that you aren't completely satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Edward

8/10 Good

ZULHELMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Apr 2019
Response from John on 26 May 2019
Hi, Zulhelmi! Delighted to see you liked our services. Keep this love coming :) Regards, John

8/10 Good

CL, Puchong, My

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good price and overall is good
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Jan 2019
Response from Ritesh on 7 Jan 2019
Delighted to know that you loved our services, Guest! Have a pleasant day ahead :) Regards, Ritesh

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019
Response from Megha on 5 Apr 2019
Thank you so much for the wonderful rating, We hope to host you again soon. Have a nice day ahead :) Regards, Barbara

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
良くなかった！臭かった！
Stayed 2 nights in Mar 2019
Response from Prahlad on 14 Mar 2019
心からお詫び申し上げます、ゲスト！ 私たちのゲストが私たちのサービスに満足していないことを確認して失望しています。 私達は私達の大切なゲストが喜んでいることを確認するためにさらにサービスを改善することを約束します。 よろしく、Prahlad