Free WiFi, bed sheets

Reviews of OYO 108 Golden Palace Hotel

2 out of 5
OYO 108 Golden Palace Hotel
174, 176, Jalan Pudu, Kuala Lumpur

Reviews

4.4
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 8 out of 16 reviews" "

4.0/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room condition need to improve
bedsheet got blood stain, hot water was not available, no place to park, if you are driving not recommended.
Stayed 1 night in Sep 2019
Response from Edward on 9 Sept 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’ll definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Edward

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAKE LOCATION. NEVER WANNA GO BACK THERE
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room they give me totally different what i booking on line,very dissatisfy,and got mosquito in the room,i not stay on this hotel even i know i can not have my refund .i cancel my order on the spot and leaving.totally very disappoint.
Stayed 1 night in Jul 2019
Response from Ravneet on 25 Jul 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ravneet

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No electricity on arrival. Waited one hour before the computer could boot up for check-in at midnight. Cigarette butts in room. TV broken. Terrible facilities. Left after one night. Don't stay here unless you are really on a tight budget...
Stayed 4 nights in Nov 2018
Response from Ritesh on 4 Jan 2019
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :) Regards, Ritesh

6/10 Okay

Farzeek

Disliked: Cleanliness, staff & service
Been here few times , but they never put a towel inside the room if you’re not asking for it . And the tv remote also . Not even offer the customer to take the towel and remote . Not really clean . Not sure they really clean everything or just change the beedsheet
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 5 Oct 2018
Hi Farzeek, I apologize for the experience and inconvenience caused. Your feedback will help me in working towards a better experience in future and I will ensure any doesn’t face such issues again. I appreciate your cooperation & understanding in this regard. Have a good day ahead. Thanks, Ritesh Yadav

2/10 Terrible

marwan, israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wores place , dirty, smells like garbage
i went to the place after 1 hour searching, no body answer on the phone, i waited in the entrance, the man there just ignore us finally i get to the room i didn’t check in this place was very dirty and smelled bad i left my phone number no body called me this is the worst place ever i seen....
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It is very Very dirty Location of breakfast is Not in "hotel" Just rooms Bit noisey

2/10 Terrible

ararat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I have ever seen. OYO hotel is a sub hotel in another hotel and the service was horrible. Hard to find and dirty. The receptionist would try to get money out of you and it is insulting. The breakfast was a joke! Cold sausages and nasty sandwiches. it was titled continental breakfast and I am still wondering which continent this breakfast was from!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The cleanliness, the ambiance of the hotel.. And it is near to sg wang plaza, Berjaya Times Square, Lot 10, Pavillion...

10/10 Excellent

sarah, uae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent positioning to everything
Excellent location, reasonably priced, staffs are courteous. The rooms were nice and clean.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
除了價錢平,近阿羅街外;沒什麼好處。
Stayed 4 nights in Aug 2019
Response from Edward on 8 Sept 2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Edward

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Ritesh on 5 Jan 2019
Hi, Dennis! We're sorry to know that you're not fully satisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Ritesh

2/10 Terrible

Loh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
开车的朋友不要选择这家酒店,非常差
1. 没有停车位,而且停车需要付款RM10 ,还要中马来西亚政府开的罚单RM100,(不适于开车朋友们住的酒店) 。 2.房间有电视机没有遥控器,问了酒店说没有给遥控器,叫我们使用wifi,可是拿了wifi号码,也没有办法连接,还以为自己按错问多一次密码。最后还是没有的使用。 3. 床有声音根本睡不着,翻身就发出了声音,厨也肮脏,厕所的水也一直漏,发出声音。 4. 冷气声音很大声 5. 如果外面有人经过说话的声音也能听到,外面电话响也能听见。 所以整体来看这家酒店让我很反感,没有机会在住的意思,非常差经。让我中了马来西亚的罚单,想到都不值得。
Stayed 1 night in Dec 2018
Response from Ritesh on 31 Dec 2018
嗨,呃! 我們真誠地為造成的麻煩道歉。 我們非常感謝您分享這樣一個重要的反饋意見,我們一定會努力確保您的下一次住宿非常棒。 此致,Ritesh

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort