Lobby
Check availability

Reviews of Max Hotel Subang Jaya

2 out of 5
Max Hotel Subang Jaya
14 Jalan SS154D, Subang Jaya, Selangor

Reviews

6.4
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amar

Stayed 1 night in Dec 2023

8/10 Good

Nor Arissa Hanis

Stayed 1 night in Nov 2022

8/10 Good

Siang Huat

Business traveller
Liked: Staff & service, amenities
ok
Stayed 1 night in Sep 2022

6/10 Okay

Parameswaran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My only complaint is the water heater is not working well. The water for showering if not the way I’m used to
Stayed 2 nights in Jun 2019
Response from Noman on 27 Jun 2019
Dear Sir/Mdm, Warm Greetings From Max Hotels. Our Water Heater Working As well if same thing happen in future Please informed at reception they will assist you. We would like to thank you for choosing our hotel as your accommodation. Best Regards

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
No hot water. Barely warm at best. Staff were good. Location good
Stayed 2 nights in May 2019
Response from Noman on 27 Jun 2019
Dear Sir/Mdm, Warm Greetings From Max Hotels. Our Water Heater Working As well if same thing happen in future Please informed at reception they will assist you. We would like to thank you for choosing our hotel as your accommodation. Best Regards

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gave the wrong room, from Standard Queen Room to Basic Queen Room. When asked for refund, staff insisted there's no refund where the basic room rate was lower than Standard Queen room. We clearly informed the room should be standard queen room when checking in but the staff insisted we booked basic Queen room. He only gave us the original room type when we showed the itinerary via phone but insisted that should be basic room in the beginning when checking in with a printed itinerary. Very dissatisfy check in experience where we agreed to compromise by just refunding where the staff was too lazy to
Stayed 2 nights in Apr 2019
Response from Noman on 1 May 2019
Hi Sir/ Mdm ,Thank you for making us aware of your experience during your stay and I am sorry we did happen in overall. We will pay more attention to the comments which you highlighted and we will reassure to improve on this area. Thank you again for your time and look forward to welcoming you again in future Max Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
To find carpark was hard,
Stayed 1 night in Sep 2018

4/10 Poor

Krishna, JOHOR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness is an issue No hot water The wall has water damp spots which can cause health hazards.
Stayed 1 night in Jul 2018

2/10 Terrible

Wong

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Service!!!
When i check in time your cashier staff was not nicely, And second day when i back to room there is cannot access. So i have to going down to let them check my card and i have to going up again. Properly will not going back again!!!
Stayed 2 nights in May 2018
Response from Noman on 4 Jul 2018
Hi Sir/ Mdm ,Thank you for making us aware of your experience during your stay and I am sorry we did happen in overall. We will pay more attention to the comments which you highlighted and we will reassure to improve on this area. Thank you again for your time and look forward to welcoming you again in future Max Hotel Management