Indoor pool, outdoor pool
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Reviews of KL Skyline Hostel & Rooftop Infinity Sky Pool

2 out of 5
KL Skyline Hostel & Rooftop Infinity Sky Pool
Tower C, Regalia Services Apt., Jalan, Anjung Putra 2, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Aldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best View
Checking in can be a bit confusing and you have to be patient with the lift, it's a great place to stay in SIN with an amazing view of the city. The guys who run the hostel are very understanding and helpful.
Stayed 5 nights in Mar 2020

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault this place!
This was the best experience I’ve ever had staying I. A hostel and can’t recommend it enough. The staff were absolutely excellent. The view from the balcony was amazing. And the rooftop pool is out of this world! Will definitely be back.
Stayed 3 nights in Nov 2019
Response from Team on 14 Dec 2019
Thank you for your stayed here and Great to know you loved your stay, We try our best to give you best experience. See you next time

8/10 Good

Gegana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartment
Value for money
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Great building facilities but bad hostel owners!!!
The owners of this hostel stole my airpods off my bed when I had gone to the toilet and they were cleaning the bunk above mine. I would recommend travellers to use many of the alternative hostels in this same building to ensure they and their belongings have a safe stay. The pool on the roof is a big draw to staying in this apartment block and rightly so! It's got a bar, a good atmosphere and incredible views.
Stayed 1 night in Oct 2019
Response from Team on 14 Dec 2019
Thank you for your stay with us. We are sincerely sorry about your airpods. After thorough investigation of our staff members we were unable to locate your airpods anywhere. We strive to ensure that our rooms are maintained in the most proffessional manner. We believe they may have been misplaced elsewhere. You can contact us anytime to discuss this further and we will be happy to help you find your airpods in any way we can.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Pool view makes it good. Clean bed linen, comfortable bed, location: nothing really around, staff needs to be more around but generally you can contact via WhatsApp
Stayed 2 nights in Jul 2019
Response from Team on 23 Jul 2019
Thank you for your Stayed here! During your time, staff was handling another sister hostel as well, we are truly apologies for inconvenience caused. Hope you are having great holidays around.

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
Positives: The view from the rooftop infinity pool and from the hostel itself. The beds were comfortable Negatives: The pool/etc is shared by everyone in the entire high rise building (comprising of numerous hotels, hostels, and residences). Very busy. There is a communal fridge. Some pre packaged food is bought as a gift for my family got opened and stolen. Despite my name being written on it. Disgusting behaviour. Staff didn’t seem to care... in fact when I asked one of them he said he’d seen someone take it 2 days ago??? Very disappointing I paid for a room with 4 beds but they overbooked so put me in a room with more people. They told me to make it up to me they would include a breakfast which would ‘normally be expensive’. This ‘expensive’ breakfast consisted of toast with butter, jam, or Kaya spread.... one morning on my 4 night stay we even got some juice! Extremely disappointing and bad customer service. There were no towels provided. At all. Even in the toilet after you washed your hands. Not even towels in the kitchen after you’ve washed your dishes. Ridiculous. Bathrooms were always covered in water. The floor is slippery stone so this is a real health hazard. No soap in the bathrooms. Occasionally soap is provided in the shower. Someone would come in late at night and turn off the aircon - thus you would wake up in a pool of sweat Location isn’t very convenient to access the majority of good places in KL. Wouldn’t stay here again
Stayed 4 nights in Jul 2019
Response from Team on 23 Jul 2019
Dear Guest, Thank you for your stayed here, We are truly sorry for your missing food here, which is your loved one. we will more take care on this matter from now, For Beds we were upgraded your bed to our newly opened place, which more fancy then you have booked we havent charge anything for the New room, just because we would like to give best view of KL and Pleasant stay at KL Skyline, Yes sure we will more take care of your all above mentioned comments for your Future fellow travelers . Have a safe journey ahead. Thank you

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Team on 16 May 2019
thnak you for your stayed here, Have a good day

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019
Response from Team on 30 Jan 2019
Thank you for your stayed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Team on 30 Jan 2019
Thank you for stayed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Team on 31 Dec 2018
Thank you for your stay

10/10 Excellent

Robert, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The sky pool is beyond anything I’ve seen. The rooms were cleaned and organize, The service staff were super amazing
Stayed 10 nights in Nov 2018
Response from Team on 25 Nov 2018
Thank you for your stayed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a nice hostel . but the pool is under maintenance so little bit upset haha
Stayed 1 night in Nov 2018
Response from Team on 22 Nov 2018
Thank you for your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hostel, with an incredible pool and view
One of the best hostels I have ever stayed in. Clean, secure, convenient. Bunk beds are comfortable, include curtains for privacy, each have a reading light, and each has a universal plug socket. Good WiFi. Staff are really helpful and friendly. Convenient to public transport - both metro (Rapid KL) and regular trains (KL Komuter) which can be used to get to Batu Caves. 5 mins walk to both stations. View from the rooms is amazing, as is the view from the living room. Living area is nice to hang out and relax. Hostel holds less than 15 guests but it's actually really easy to make friends here because of the smaller size. Bathroom is clean and modern with a good shower. And of course, the best perk of all: access to the rooftop infinity pool with the amazing view of the KL skyline. The pool is shared between all 3 towers of Regalia Suites but was never too busy while I was there and there was some time when I was the only person in the pool. I booked this hostel 100% based on the view - but the fact that they have got every other thing here right like curtains, reading lights and universal plug sockets for each bed just tops it off perfectly. I could live here, seriously. Amazing place and I cannot recommend it highly enough.
Stayed 2 nights in Nov 2018
Response from Team on 22 Nov 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hostel! Amazing view, rarely seen anything like it. The hostel is very clean and the staff is very friendly. Cherry on the top ? Very comfortable beds!! I highly recommend it!
Stayed 1 night in Feb 2020

6/10 Okay

SHIOU LING

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not bad but not considered again
Nice view to see the skyline of the Kelupor city, but 隔音不好，廁所也只有一間only one toilet and shower room have.
Stayed 2 nights in Jan 2020

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had no beds, didn't give back all the money.
When we arrived they had no beds available for us, so the guy offered to "help" us get to another hostel in the same building. He retured the money but didn't even give me the amount I paid. He booked a new hostel that was more expensive and refused to give as a free upgrade for our inconvicne. Very disappointed with the service and still haven't got everything I paid for back.
Stayed 2 nights in Feb 2019
Response from Team on 28 Feb 2019
Apologize for inconvenient there was issue with your booking through hotels.com, but still we refund the money as per your booking here and we helped you out to booked near my place to stay . Due to system issue we didn't get your booking . Again we are truly apologize for all caused . L

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel is located in a huge appartment building, the staff was really helpful and the hostel itself was really good. The pool was also really good with an amazing view of the city but the only downside is that it gets really crowded
Stayed 1 night in Feb 2019
Response from Team on 27 Feb 2019
Thank you for your stay !!

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Team on 9 Dec 2018
Thank you