Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews of Sentral Kuala Lumpur

3 out of 5
Sentral Kuala Lumpur
30 Jalan Thambypillai, Brickfields, 30, 232, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

6.6
Rating 10 - Excellent. 99 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 337 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Alan, Singapore

Business traveller
Disliked: Amenities
Dirty and old
Stayed 7 nights in Feb 2023

6/10 Okay

Alan, Singapore

Business traveller
Disliked: Amenities, property conditions & facilities
Central location.
Stayed 4 nights in Feb 2023

8/10 Good

Wan Ahmad Kamil

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location
Indian restaurants around the area
Stayed 1 night in Sep 2021

6/10 Okay

Ong

Stayed 1 night in Sep 2021

8/10 Good

Lam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

bodrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

bed issues.
second time here. this time little bit disappointed cause i booked was queen bed but by the time i arrived i got twin bed. really feel uncomfortable to sleep with my partner.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood
Everything is ok
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Everything is ok
Stayed 3 nights in Feb 2021

6/10 Okay

Izzudin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Mohd Ramdzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

SAADAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
all is fine. i love the television channel played up to date movies.
Stayed 2 nights in Aug 2020

6/10 Okay

Goh

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

2/10 Terrible

Izzudin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst basement parking
Stayed 1 night in Jun 2020

6/10 Okay

Izzudin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms are clean but the car park is infested with cockroaches.
Stayed 2 nights in Mar 2020

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation and service. Located right in the center of the city — close to transportation, restaurants and stores.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
A bit smelly ..... rusty kind of smell
Stayed 1 night in Feb 2020

6/10 Okay

Salahuddin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not so clean
lot of mini cockroaches roaming in the room
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very old and dirty
Stayed 1 night in Feb 2020

8/10 Good

Holly

Travelled with family
Liked: Staff & service, room comfort
Great breakfast but really basic and old rooms
Stayed 1 night in Feb 2020

6/10 Okay

Ee

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Location is v. Good. Good food just outside the corridor.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for transport
Stayed 2 nights in Jan 2020

6/10 Okay

Emad Nurdin

Business traveller
Carpet
Carpet smelly
Stayed 1 night in Jan 2020

4/10 Poor

Lim

Travelled with group
Disliked: Staff & service
Air conditioner not well function, room too dark (not bright), slow response on customer request
Stayed 1 night in Jan 2020

10/10 Excellent

ANON, KUCHING, MY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Monorail and LRT/MRT station. Room is okay.
Stayed 1 night in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close proximity to KL Sentral station. Walking distance from station to hotel. Breakfast was plentiful and included in the price.
Stayed 3 nights in Dec 2019

8/10 Good

Nor halim

Stayed 1 night in Dec 2019

8/10 Good

Mior Iskandar Shah

Excellent stay at Sentral Hotel Kuala Lumpur.
The acomodation is good, service excelent, shopping mall nearby and transportation connection through lrt,, mrt, ert,komuter,monorail are easy to excess plus taxi and buses.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

4/10 Poor

Rafizah

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we received was very different than the advertised photo we expected to receive. We walked out the first night and advised the personnel at the reception. I was hoping for a refund but they just looked at us and blamed Wotif. The carpets were dirty. Not really happy with this experience and I'm not one to usually complain.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Daddyisthebest, Sandakan

Business traveller
Liked: Staff & service
It seems the only good thing is its location. Stayed in a Deluxe Room, but felt there was nothing deluxe about it due to its size. Surprisingly the mini safe was missing from my room. The place needs pest control as I saw 2 baby cockroaches in the bathroom. Airconditioning is centralised and is rather weak. Breakfast is OK as long as you don't set 3, 4 or 5 star expectations. With some luck you might get bread pudding for breakfast :D But I swear the milk that is provided for coffee/tea and cereals has been diluted with water! NOTES: 1. water dispenser is located on every floor opposite the lift for those who don't want to contribute to the plastic waste problem 2. iron and ironing board in the corridor on each floor 3. luggage room available for free storage 4. underground car park on site 5. Free wifi, but unsecured connection (why they bother to give me a password and username beats me) 6. hairdryer available in the room
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Good and clean hotel
Stayed 1 night in Nov 2019

8/10 Good

Soo Yoong

Stayed 1 night in Nov 2019

2/10 Terrible

Ryan, Penang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in the room! It doesn't work the money I paid.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities
central location and nearby market area. Near to Local yrain station
Stayed 3 nights in Nov 2019

8/10 Good

guna selan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you'd like to enjoy your hotel stay, DO NOT BOOK HERE. IT LITERALLY RUINED OUR KL TRIP. One of the worst we've ever tried. I wouldn't even call this place a hotel. It's more of a bare old building with cockroaches and an AC that's so hot you'd rather open the windows and doors. Carpet in the room is dirty dusty, you wouldn't want your feet on there. Very disappointing. Disgusting. I wish we never booked this place!!!
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
avoid...
Horible, it had mold, termites, super noisy, i booked beacause is near kl sentral express to the airport, i couldn't sleep the whole night. The windows didn't close so it was infested with moskitos as well...
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleanliness,no maintenance. Too dirty and room was soo conjusted, don’t prefer to anyone
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Internet was down for a whole day, disrupted my work. Bed linen smells. No bottled water, had to go out to fetch water from water machine.
Stayed 2 nights in Oct 2019

8/10 Good

Ridhwan

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Dirty bedsheets with black spots,mosquitoes in the room,very noisy at night can't sleep well
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Entire floor smells ... hotel person not ready to change the room as well.
Stayed 2 nights in Sep 2019

8/10 Good

clemence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Okay stay. Good location.
You could hear your next door guest activities
Stayed 1 night in Sep 2019