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Hotel Istana Kuala Lumpur City Center

Star Rating
5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
1,857 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jalan Alor
    9 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Room (Twin Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Club Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Club Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Kuala Lumpur

In the city centre, Hotel Istana Kuala Lumpur City Center is in Kuala Lumpur's Bukit Bintang neighbourhood, an area with good shopping. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Travelling with kids? Don't miss Aquaria KLCC, or check out an event or a game at Bukit Jalil National Stadium. Our guests appreciate the hotel's convenience for public transport: Raja Chulan Station is 3 minutes by foot and Bukit Bintang Station is 7 minutes.

Visit our Kuala Lumpur travel guide

What's nearby

  • Popular Location
    Jalan Alor - 9 min walk
  • Popular Location
    Pavilion Kuala Lumpur - 9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 11 min walk
  • Popular Location
    Kuala Lumpur Tower - 13 min walk
  • Popular Location
    Berjaya Times Square - 14 min walk

Getting around

  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 7 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive

Restaurants

  • Where to eat
  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.

About this property

Hotel Istana Kuala Lumpur City Center

Family-friendly Kuala Lumpur hotel in Bukit Bintang, walk to Pavilion Kuala Lumpur
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 486 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.
Hotel Istana Kuala Lumpur City Center offers 486 forms of air-conditioned accommodation with minibars and a safe. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Hotel Istana Kuala Lumpur City Center features a full-service spa, 2 hot tubs, an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business centre and a limo/town car service. 15 meeting rooms are available. This Art Deco hotel also offers a kids' pool, a fitness centre and spa services. On-site self-parking is complimentary.
Hotel Istana Kuala Lumpur City Center has designated areas for smoking.
2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Bali-Bali Spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 64 per person (approximately)
  • Valet parking fee: MYR 25 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana
  • Hotel Istana Kuala Lumpur City Center Hotel
  • Hotel Istana Kuala Lumpur City Center Kuala Lumpur
  • Hotel Istana Kuala Lumpur City Center Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 25 per day
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Spa

  • 5 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.
4.1

Very Good

5 - Excellent
712
4 - Good
759
3 - Okay
249
2 - Mediocre
96
1 - Poor
41
4.0
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed in the club suite and i was very happy with the room size. Things were rather old but still well maintained

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

Good location- within walking distance to shopping malls Require some renovations as the hotel was quite old We face problem with one room door, having to change 3times our room cards.

Stayed 3 nights in Nov 2019

3/5

  • Liked: Staff & service

I were allocated a room overlooking the Twin Towers. nice view but the traffic noise from the cross junction below was disturbing for a good night sleep!

Stayed 3 nights in Nov 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Very well organised and clean. Staffs are very helpful

    Stayed 3 nights in Nov 2019

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