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Reviews

3.9 / 5Good
335 reviews

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  • Deluxe Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Deluxe

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  • Apartment One Bedroom

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  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    • 1 King Bed
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  • Apartment Two Bedrooms

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  • Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
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  • Apartment Three Bedrooms

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  • Suite, 3 Bedrooms

    Room Amenities

    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 2 Single Beds
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  • Deluxe King Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Located in Genting Highlands, Grand Ion Delemen Hotel is in the entertainment district and on the boardwalk. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Travelling with kids? Consider Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World. Our guests appreciate the hotel's quiet location.

Getting around

  • Batang Kali Station - 45 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 103 min drive

Restaurants

  • Where to eat
  • Hugo's In The Sky – Fine-dining restaurant offering international cuisine. Serves dinner daily.
  • Kembali Kitchen – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Warung Pak Munir – Café. Serves brunch, lunch and light fare daily.

About this property

2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a poolside bar, a coffee shop/café and 24-hour room service. All 611 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and rainfall showerheads.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 230 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Late check-out may be available on request (surcharge). For more details, please contact the property using the number provided on the booking confirmation email.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Grand Ion Delemen Hotel Hotel
  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Hotel Hotel Genting Highlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MYR 58 for adults and MYR 29 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference space (4896 square feet)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Hugo's In The Sky – Fine-dining restaurant offering international cuisine. Serves dinner daily.
  • Kembali Kitchen – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Warung Pak Munir – Café. Serves brunch, lunch and light fare daily.
5 - Excellent
117
4 - Good
124
3 - Okay
48
2 - Mediocre
28
1 - Poor
18
3.9
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Only issue is need to book transport to go first world plaza

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

The fridge is not cool enough. Hot water supply not consistent Hope to have more kitchen utensil for 3bedroom suites.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Parking lift need to improve

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Construction work outside, u can see from balcony. The shower wasnt air tight, water was seeping out. Closet light would not turn off even after closing.

Stayed 2 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

spacious n clean room

Stayed 1 night in Sep 2019

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