The hotel was only one staff at front desk and when we arrived there was no any greeting, also we looked for the staff to check in for around 5 minutes, it was so terrible, how can a hotel lobby does not have air conditioning, no light, no staff, and government already allowed dine in but the hotel still not open for that, so we can only have our breakfast in our room.
Before we arrive the hotel I sent email to ask them something and there was no any response. Also I required two plates and two forks to place in my room, there was no anything.
And the housekeeper also forgot to put toothbrush and toothpaste in our room, we had to make a phone call to get it.
The breakfast we requested to arrive at 8:00am but it arrived at 8:30, I called service center two times to ask, she just told me its on the way up, but it was not.