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Reviews of Easy Hotel Kl Sentral

3 out of 5
Easy Hotel Kl Sentral
No. 110 Jalan Tun Sambanthan Brickfield, near monorail station and NU mall, Kuala Lumpur, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 204 reviews" "
Rating 8 - Good. 80 out of 204 reviews" "
Rating 6 - Okay. 50 out of 204 reviews" "
Rating 4 - Poor. 13 out of 204 reviews" "
Rating 2 - Terrible. 4 out of 204 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 7 nights in Mar 2024

10/10 Excellent

Tasneem

Stayed 7 nights in Feb 2024
Response from Grace on 21 Mar 2024
Dear guest,Thank you for leaving us a review. We hope your next stay and just around the corner.

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hsk need improvement.
Stayed 1 night in Feb 2024
Response from Grace on 10 Feb 2024
Dear valued guest, thank you for leaving us a review. Sorry if your experience was negatively affected. We are always improving our services and will take the feedback into considerations. Thank you and have a good day.

8/10 Good

Hai Long

Liked: Cleanliness, staff & service, amenities
very good location!
Stayed 2 nights in Feb 2024
Response from Grace on 10 Feb 2024
Dear valued guest, thank you for leaving us a review. We are happy you stayed with us and that the stay has been pleasant. We appreciate all your support. Have a good day!

6/10 Okay

wieslaw

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Mr.Ratul on 16 Jan 2024
Dear Valuable Guest,We take this opportunity to thank you for choosing us. Happy New Year..Thank you so much for your kind words – we're really happy to know that you enjoyed your stay with us and found our rooms to your liking. We hope to welcome you back again soon!Sincerely,Easy Hotel.

8/10 Good

Alicia, Singapore

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We’re transiting for train towards Thailand, the location of this hotel is unbeatable. Reception was warm and welcoming, check-in process was quick and easy. There’s a local mamak restaurant (ABC Bistro) connected to this hotel - we didn’t try due to time constraints but it’s a great option. 2 convenience stores by the side and NU mall just across the road. Room has strong musty smell but once AC is on dry mode it clears up. However if you do leave the room the electricity cuts off, the musty smell will welcome you again when you return to the room. Facilities and location match the price paid. We were given the queen single bed configuration meant for 3 guests despite us booking only for queen. I noticed 2 strains of hair (both different texture) lying in plain sight on the queen bed, decided to remove them and let it pass. My travel companion took the single bed and was bitten by a bug (not sure bed bug or tick or something else) and had several bite marks on his forehead and back. His rest was affected and he found the little bug on his bed. After much deliberation we decided to share the queen bed which was clear of bug. Toilet is quite big and shower pressure is great. Check out process is simple as well. Recommend this hotel for accessibility and convenience.
Stayed 1 night in Jan 2024
Response from Mr.Ratul on 16 Jan 2024
Dear Valued Guest,Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel.Take careBest RegardsEasy Hotel.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good enough for a short stay
Stayed here as we had a long layover in KL and wanted to spend a few hours in the city. The airport train takes you directly in front of the hotel, so that's why we booked this in case there was too much traffic to get to airport. That said it is not close to the key sites, but didn't feel too out of the way either. Overall the hotel and rooms are not that bad for a short stay. The neighborhood at night looks and felt dangerous, was not very clean, so wouldn't recommend going out too late. About a 5min walk to the Indian neighborhood if that's your interest.
Stayed 1 night in Nov 2023
Response from Mr.Ratul on 16 Jan 2024
Dear Valued Guest,Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel.Take careBest RegardsEasy Hotel.

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities
Only the bed is not very comfortable
Stayed 3 nights in Dec 2023
Response from Mr.Ratul on 12 Dec 2023
Dear Valued Guest,Thank you very much for the review of your recent stay at our hotel. Your feedback is precious to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be a pleasure for our entire team to welcome you to our improved hotel again.Take care!Best RegardsEasy Hotel.

6/10 Okay

Sirichai, Pakkred

Liked: Cleanliness
The hotel is located near the public transportation. However, I booked for breakfast, it seems not worth for money you pay for.
Stayed 2 nights in Oct 2023
Response from Mr.Ratul on 14 Nov 2023
Dear Valued Guest,Thank you very much for the review of your recent stay at our hotel. Your feedback is precious to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be a pleasure for our entire team to welcome you to our improved hotel again.Take care!Best RegardsEasy Hotel.

6/10 Okay

Eng Huat

So far ok
Stayed 1 night in Oct 2023
Response from Mr.Ratul on 3 Nov 2023
Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Easy Hotel.

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, everybody, this includes front staff and everyone else that worked in the hotel. Right next door to Monorail and Railway Station. Exceptional value for money. You could book trips from the reception which was great for a tourist. Room was compact and had everything you needed. Beds were comfortable and the hotel had been fully refurbished. We are planning to stay there again next year. I also must als say a big thank you to Bilan on level four who was most helpful and always greeted us with a big smile. Thank you Bilan and everyone at Easy Hotel 😁
Stayed 2 nights in Aug 2023
Response from Mr.Ratul on 6 Sept 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

Jazmine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel so it’s nothing too crazy fancy but it is well kept and filled with friendly and accommodating staff with proximity so close to a shopping mall you’re there in two minutes! The mall has everything you could need: Coffee, Mr. DIY, clothes and more PLUS easy access to ATMS at the 711’s right next door. Restaurants in the area. Trains are also just a short walk through the mall- and can take you straight to destinations like Batu Caves. Highly recommend the spot for walkability, access to sights, transportation, and friendly accommodating staff.
Stayed 1 night in Jul 2023
Response from Mr Rana on 6 Jul 2023
Dear Sir Thank for sharing your recent experience with us, appreciate your feedback hope see you again in future.

8/10 Good

Norhayati

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Clean and conveniently situated. Will be back.
Stayed 3 nights in May 2023
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

8/10 Good

Sushil

Stayed 1 night in May 2023
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent hotel, but beds have bedbugs!
Room was good for the price, but the bed has bedbugs as I woke up with bites all over my body. Would not recommend staying here.
Stayed 1 night in May 2023
Response from Mr.sadi on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

Sushil

Stayed 2 nights in May 2023
Response from RATUL on 13 May 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

4/10 Poor

Brandon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property photos are very deceiving. It's in a lot worse condition with mold in bathrooms. Toilet shower and sink are all joined together in bathroom, so water gets everywhere. But at the end of the day, you get what you pay for. This is a budget hotel, so don't expect much and you'll be fine. Just don't expect to get what's in their photos. On the more positive side, staff was very nice and attentive!
Stayed 2 nights in Apr 2023
Response from Mr.Ratul on 13 May 2023
Dear Valuable Guest,Thanks For Choosing Us.Actually, We Are Sorry for Every Thing. Next Time We Will Try To Best, See You Soon!And Again Sorry.Take Care!Best RegardsEasy Hotel.

10/10 Excellent

Mahadevan

Stayed 5 nights in Mar 2023
Response from RATUL on 13 May 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切でした。アクセスもよく、街歩きも便利で、良い思い出がたくさんできました^_^
Stayed 3 nights in Feb 2023
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff been amazing here and helped us load our luggage to our room. Room was fair clean but the universal outlet with the USB port and did not work. Area to KL Sentral convenient to get around places. I enjoyed my stay here with my partner.
Stayed 3 nights in Feb 2023
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

Herinisha

Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location to trains.monorail .shopping .staff very nice and helpful.
Stayed 4 nights in Oct 2022
Response from EASY HOTEL on 5 Nov 2022
Dear Guest,Thanks for staying with us.We appreciate your feedback!We certainly hope to see you again soon. Best regards,Easy Hotel.

4/10 Poor

Carlene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Construction noise all night meant little sleep and a/c leaked all over cases in two rooms after changing room due to noise…cancelled second booking and will not stay there again
Stayed 3 nights in Sep 2022
Response from Mr Rana on 24 Oct 2022
Dear Carlene, thank you for your comments. I apologize for the problem you encountered during your stay. I assured you that I will be looking into each point that you have made. Thank you for staying with us and we look forward to another chance to serve you. thanks .

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Mr.Ratul on 15 Nov 2022
Dear Valuable Guest,Thanks for staying with us.We certainly hope to see you again soon. Best regards,Easy Hotel.

8/10 Good

SIN PENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Easy Hotel on 5 Jul 2022
Dear Valued Guest, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel. Take care!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with super easy access to KL Sentral and all transit options. Staff was helpful and friendly, definitely get the breakfast! It’s at ABC cafe next door and delicious:) For a budget traveler, this hotel is an excellent choice!
Stayed 6 nights in May 2022
Response from Easy Hotel on 5 Jul 2022
Dear Valued Guest, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel. Take care!

8/10 Good

Sin Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to transport hub
Stayed 2 nights in May 2022
Response from Easy Hotel on 5 Jul 2022
Dear Valued Guest, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel. Take care!

8/10 Good

RAJENTHIRAN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from FARZANAH CANTI on 15 Dec 2021
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
no hot water...no hot water ..... place smells like insect repellent.
Stayed 1 night in Nov 2021
Response from EASY HOTEL on 15 Dec 2021
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Takao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Apr 2021
Response from Mr.sadi on 8 Aug 2022
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get more that what you pay.
This hotel is well maintained. Very clean and centrally located. They also have gym and rooftop garden. I am satisfied and will stay there again in the future.
Stayed 1 night in Dec 2020
Response from Easy Hotel on 4 Jan 2021
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again. Best regards,

10/10 Excellent

Yong m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Easy Hotel on 23 Oct 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Squizzy, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No window room is hard to take if you're staying for long
Stayed 1 night in Mar 2020
Response from Mr.Ratul on 15 Jun 2023
Dear Valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also, we are looking forward to having you again as a guest in our hotel.Take CareBest RegardsEasy Hotel.

8/10 Good

Sandrasagren

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Mr.Ratul on 15 Nov 2022
Dear Guest,Thanks for staying with us.We certainly hope to see you again soon. Best regards,Easy Hotel.

10/10 Excellent

Kadir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
Stayed 2 nights in Feb 2020
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient location. Nice breakfast. Friendly staff.
Stayed 4 nights in Feb 2020
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff , they don’t even take tips even I had Offer so , highly recommended
Stayed 1 night in Jan 2020
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience place to stay...
A convenient place to stay, easy access to public transport. A good restaurant located downstairs which serves many types of delicious food.
Stayed 1 night in Dec 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Sin Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there several times
Great
Stayed 3 nights in Dec 2019
Response from Easy Hotel on 1 Jan 2020
ear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

6/10 Okay

Francis

Stayed 1 night in Nov 2019
Response from Easy Hotel on 1 Jan 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.

8/10 Good

Moh, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the restaurant just below the hotel.
Stayed 1 night in Nov 2019
Response from Easy Hotel on 1 Jan 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very near with NU Sentral and KL Sentral. Suitable for those who want to use public transportation
Stayed 2 nights in Aug 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hard and high pillows
Every was alright except for the pillows which are hard as rock and puff up so high that you will get a stiff neck after one night Hope Hotel can supply soft pillows and that will make a world of difference
Stayed 1 night in Aug 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please be aware if you are check in late
I went to the hotel and the Front Desk told me that that hotel is fully booked and there is no booking under my name. In other words, I don't even get to sleep at the hotel eventhough I had booked and paid for it. When I contacted www.hotels.com for refund, the Front Desk lied to them that I had checked in. Please be aware if you are checking in late. I am still fighting to get my refund.
Stayed 1 night in Jul 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Easy Hotel. on 2 Mar 2020
Dear Guest, Thanks for staying with us. We appreciate your feedback! We certainly hope to see you again soon. Best regards, Easy Hotel.