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Reviews of CHAOS BOUTIQUE HOTEL

3 out of 5
CHAOS BOUTIQUE HOTEL
179, Jalan Bukit Bintang, Lot B1, Fahrenheit 88, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 103 reviews" "
Rating 8 - Good. 51 out of 103 reviews" "
Rating 6 - Okay. 20 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

NURATIQAH, SINGAPORE

Liked: Cleanliness, staff & service
Relatively small room. Smaller then expected but not an issue as I am out most of the time. Only that the AC issue and room not cold even blasting full fan mode @ 16 deg cel.
Stayed 2 nights in Oct 2023

6/10 Okay

SHOGO

Disliked: Cleanliness, property conditions & facilities
This hotel reflects “the cheaper, the worse” All in all I’m satisfied because it’s cheap. In terms of hygiene, bad.
Stayed 2 nights in Sep 2023

10/10 Excellent

Calvin

Stayed 1 night in Aug 2023

8/10 Good

Q

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for everything
Stayed 2 nights in Feb 2023

8/10 Good

Than

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice
Stayed 1 night in Oct 2022

8/10 Good

Wei Lim, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the heart of the Bukit Bintang area, very convenient.
Stayed 2 nights in May 2022

10/10 Excellent

Danny, Penang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cozy and quaint. Booked the single room but got an upgrade for the standard room which was super comfortable. Had three friends over and it didn't feel cramped at all. The staff are also very nice and hospitable. It's also super close to the Bukit Bintang MRT station which makes travelling so easy. Will definitely stay at Chaos hotel again!
Stayed 3 nights in Jul 2020
Response from Chaos on 5 Aug 2020
Thanks for your review Danny! We would definitely love to serve you again and improve our services better in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location and easy access
Friendly and helpful staff. Location very good, near major shopping centre and transportation - MRT/LRT just 3 mins walk from hotel.
Stayed 4 nights in Dec 2019
Response from Laine on 4 Feb 2020
It's our please that you enjoyed the stay!

10/10 Excellent

CHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location,Value and Decent
Superb location. Value for money . Decent stay and rest.
Stayed 1 night in Dec 2019
Response from Laine on 4 Feb 2020
Thanks for the review! It's our honor to serve you.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very strategic location but the room was very tiny and filty dirty
Stayed 2 nights in Dec 2019
Response from Laine on 4 Feb 2020
Our rooms are compact concept but we're usually clean. We're sorry that you feel that way. We will do better! Thanks for the review.

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good location! Staff was very friendly and helpful!!! Although the room is quite small, but then the room is super clean and affordable price! Will come back again!
Stayed 1 night in Nov 2019
Response from Laine on 4 Feb 2020
We're so happy that you liked the stay. We'll be more than happy to serve you again in the future.

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness
Sheets and pillows have blood stains on them. Only noticed it in the evening around 7-8pm due to late check in and requested for change of sheets / pillows but was told that the housekeeping has gone home. They allowed a room change but the new room's towels were dirty and pillow still has some stains.
Stayed 1 night in Oct 2019

8/10 Good

Johan, Kuala Lumpur

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sound
only con: room arent soundproof
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern design, but the room abit tiny.,best loaction.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The design of the property is cool, but the fotos on the website misleading .... our room was actually quite tiny!! And not what we expected from the fotos. There was hardly any room to move in the bathroom or set out toiletries which made it inconvenient. In addition, the bathroom was not kept clean very well and we had a very slow shower drain which caused the water to overflow all over the floor. The shower cubicle walls were mouldy and dirty and when we asked for this to be addressed and to be provided with two extra towels ... it was not and it made the whole experience quite yucky!!! There is an all night club nearby and unfortunately the room was not well sound insulated, which meant we were constantly woken up during the night. Shame ... with a little extra effort on representing the hotel room more realistically and in room service/cleanliness we could have had a far better stay and given a better review. Other than that great location and design, that would have more than made up for the small room and noise (if the room and bathroom were clean to an acceptable standard).
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Masri

Liked: Property conditions & facilities, room comfort
Good Location & Value for Money
Great!! good location for shopping and eating.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

wong vai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Jil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a convenient location, walking distance to all the malls at bukit bintang, and 5mins walk to the monorail station. lots of food around, walking distance (abt 10-15mins leisure walk) to jalan alor. my room was the single room at the end lot next to the emergency exit and the only complain I have is the sound proofing, I could hear the music thumping away from the neighbouring club. It was still a good stay I'd say, clean and comfortable bedding and great water pressure too.
Stayed 1 night in Dec 2018

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Tony, Bangkok

Liked: Cleanliness, staff & service
very good location, fast check in and out, the room is small but well equipped, noisy sometimes
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Alexandra

Adequate Stay in KL
It was an adequate hotel for our stay in KL. It was in a nice area of the city. The room was small and dark. There was some noise, (maybe a karaoke place) that occurred from 10pm until 6am both nights we were there.
Stayed 3 nights in Aug 2018

8/10 Good

Naimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Vanessa, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with a good location
A very pleasant stay indeed. However if you prefer to have windows in your room,this hotel is definitely not recommended. I didn't mind windowless. Everything is perfect – strong wifi and availability of necessity. Shower head didn't have strong water power, which is a pity.
Stayed 2 nights in Jan 2018

8/10 Good

CHU KIET

Liked: Staff & service
Stayed 1 night in Sep 2017

4/10 Poor

Song

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Justin Salha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Small room but clean. Hotel is located in the alley can be tricky to find
Stayed 1 night in Aug 2017

8/10 Good

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort
Unbeatable Price for its value.
Hotel is well kept. Had a room on the highest floor. Although in the city you cannot feel the noise level that is generated from the main road - Bukit Bintang. Very conveniently sited for superb shopping and eateries around. Certainly valuable for money and will consider returning for more nights.
Stayed 4 nights in Jul 2017

2/10 Terrible

Tsia Yong

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
cockroach friend
3rd time stay in chaos hotel . first time was good . 2nd time found small cockroach friend . 3rd time was scary ... big cockroach appear out of nowhere . not sure will visit next time or not . u got almost everything there but cockroach spoils everything .
Stayed 1 night in Jul 2017

6/10 Okay

TY, Singapore

Liked: Cleanliness
Average Stay
Located at the center of city, easy for shopping. No parking space at the hotel, has to park overnight at Fahrenhiet Shopping Center. Our room was at ground level near the hotel lobby and next to store rooms, was rather noisy in the morning with music playing loudly and slamming of doors. Dustbin wasn't provided even upon request.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Location. Avoid the Third Floor!
The first room I was given was on the third floor. When I went to sleep that night the sound of a nightclub next door could be heard clearly through the wall, and the music actually shook the bed/walls. I figured it would end soon, as it was already nearly midnight. It did not end until 5am and so I did not sleep. When I told the front desk, they admitted it happens on the entire third floor but said some people don't care. Well, they should ask whether you are a light sleeper or simply don't want to hear music all night before booking you on that floor. I had meetings the next day and it was a struggle without sleep. The hotel did move me to the sixth floor the second night and I slept well -- no noise, and a bigger room. That's also something to note. The single room is incredibly tiny, which wouldn't be a problem if it were set up better and had the amenities specified. For instance, no safe (the hotel did provide a moveable one when I inquired). The bed is crammed between two walls, so if you're tall your feet will touch one. And the mini bar does not include a fridge. There is also no shower separator so you will have a wet floor when you take a shower. It's not terrible, but considering how easy it would be to put up a curtain or half-glass wall it's bothersome. Also, absolutely no counter space in bathrooms -- not even a place to put hand soap. The twin room is much better -- it has a safe, fridge, and more space to move.

6/10 Okay

bb, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
convenient near to major malls, restaurants and monorail good budget hotel cons- can hear karaoke noises even at midnight.

8/10 Good

Verified traveller

Good location
Good location, in the middle of the shopping centre area

8/10 Good

fiona, NZ

Liked: Staff & service, property conditions & facilities, room comfort
good value hotel - great position for shops
right in the middle of the most buy shopping area in town; close to lots of great places to eat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money for a city stay
My room with windows was comfortable and very clean, equipped with basic amenities. Very good value for money given its location in the city centre. You can walk to KLCC via a covered walkway in about 20 min. Service staff were friendly and very helpful. Room size is small, but the bathroom has comfortable space. There is no work desk provided in the room, apart from the dresser table. Wifi is provided free. More suited for the casual travellers than business travellers. Plenty of food choices in the nearby shopping malls.

8/10 Good

Sally, malaysia,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
These hotel nearby pavilion and a lot of shop and food court

8/10 Good

Wai Ki

Liked: Staff & service, property conditions & facilities, room comfort
Convenient Hotel
Overall good experience. The only problem i got was the room cleanliness, the cleaning was not detail enough, i found dirt in the area for luggage under the bag, and the area under table. The safe was locked before i enter the room, so cannot use.

8/10 Good

JENNY, Malaysia, JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Great location. The staffs were helpful & friendly. Small room but nicely decorated and comfortable. Will come back for sure.
Standard Room

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

izyan liyana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & location wise for shopping
Nice location & best value for money as a budget hotel