Blackout curtains, iron/ironing board, bed sheets

Reviews of Anggun Residence Icon Stay KLCC

3.5 out of 5
Anggun Residence Icon Stay KLCC
Jalan Doraisamy, Off Jalan Sultan Ismail, Chow Kit, Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 15 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Poyi

Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The location is close to a few malls and the tram station. The property is new and a nice view. However the service of the management is horrible. We arrived to the property and had to ask security to call the manament people. Then we had to wait a long time a considerable amount of time for someone to just hand over the keys and that was it. Noone to show is around or anything. The flat was nice but dishes were not clean. Wifi only works in one corner of the living room. As soon as we had gotten into the flat the management people and landlord started texting that they wanted to collect the money for the stay. To our surprise they only accept cash, which was difficult to withdraw all at once. But the most disapointing aspect was the checkout. Our flight was in the evening and we asked to keep our luggage at their office. The answer was simply "we cant help woth that, leave the keys in the mailbox by no later than noon". If there is no space to leave luggage they could at least recommend or try to help. Overall we did not feel welcome at all and felt they just cared about collecting money.
Stayed 8 nights in Jan 2020

4/10 Poor

Bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities
nice photos.... BUT
Nice listing photos. However, the room has signs of wear, hair on floors when arrived, broken/missing items. Bed and pillows also not comfortable. Damage in walls not repaired... These are rented condos and no hotel type amenities. For similar $ i would suggest staying at a near by hotel instead....
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was much larger than expected and was decorated nicely. It was VERY comfortable and close to anything my family needed. We will definitely stay here again!
Stayed 3 nights in Sep 2019

8/10 Good

Wins

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a pleasant stay in this property, Modern and conveniently located apartment,parking is free. New property, tidy and clean as shown. Seamless check in and good value for money.
Stayed 1 night in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
As per photos, nicely furnished. Good value for money. Communication v poor. Check in difficult as guards at gate house didn’t know where key was and took ages to get info re parking space. Payment was a hassle as had to wait in for someone to come and collect money. Again communication poor about time.
Stayed 2 nights in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2019
Response from Jenny on 8 Aug 2019
Thank you

8/10 Good

Anthony, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with beauty view. God value for money.
Stayed 2 nights in Jul 2019
Response from Jenny on 23 Jul 2019
Thank you for your lovely comment and have a nice day :D

8/10 Good

Baby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jenny on 20 Jul 2019
Thank you for your comment and have a nice day :D

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Jenny on 18 Jul 2019
Thank you and have a nice day :D

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is goooooood. We really enjoyed the street food right in front of the place. The room is very very spacious. We only used 50% of the space. Very nice equipped. We definitely come back.
Stayed 2 nights in Jun 2019
Response from Jenny on 18 Jul 2019
Thank you for your lovely comment ! We are appreciate it ! Thank you and have a nice day :D

8/10 Good

MsWu, Singapore

Travelled with family
We booked after reading all the wonderful reviews on the property. We liked that it is not too far from the big malls like Pavillion. There's a couple of smaller malls within 5 mins walk too. However, the room that we were allocated was not in an ideal condition. there's a thumb-print-sized blood stain on the curtain in the master bedroom. The bath tub in the master toilet is not in a very clean condition as well. Cutleries in the kitchen were also rusty. There's also a musky urine smell in the common room toilet. Hopefully, the management will take a look at the condition of unit #23-12 and rectify the areas that needs to be, before pests and corrosion worsens further. We noticed that the wall and floor between the master bedroom and its bathroom is cracking from water corrosion. If left not rectified asap, the unit downstairs will start to have leaking issues in due time. It is likely caused by poor water-proofing in the bathroom, especially te bath tub area.
Stayed 3 nights in Jun 2019
Response from Jenny on 18 Jul 2019
We are so sorry the problem you facing recently , we will improve it as soon as we can. Thank you for your reservation and comment , Have a nice day :D

8/10 Good

UdhayNattamai, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View of city from living room and bed room. Cleanliness. Location of the residence. Good Wifi. Not Like: Could have provided 2 litres of drinking water bottle.
Stayed 1 night in Jun 2019
Response from Jenny on 18 Jul 2019
Thank you for you lovely comment and have a nice day :D

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, great view, lots of space, bath tub, super nice pool. Chris was very helpful and stayed in communication.
Stayed 1 night in Jun 2019
Response from Jenny on 20 Jun 2019
Thank you for the lovely comment and have a nice day :D

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money option. Clean and Tidy apartment with coffee machine and Netflix (Bonus). Self check in and check out, which was new for me. But worked amazingly smoothly; just collect keys from mail box and dropped off again after the stay. I was able to communicate via whatsapp using the number on Expedia with the property company Iconstay. The swimming pool was amazing which the children really loved ...even has sauna and Jacuzzi. Would recommend highly
Stayed 3 nights in May 2019
Response from Jenny on 20 Jun 2019
Thank you for the lovely comment , we are happy to hear that you enjoy our apartment ! Wish to see you next time ! :D

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole apartment was good. Clean, spacious n good layout.
Stayed 3 nights in May 2019
Response from Jenny on 20 Jun 2019
Thank you for the lovely comment and have a nice day :D

10/10 Excellent

WJChang, Singapore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin and checkout was smooth. Apartment is clean ; and furnishing is new. Well maintained and clean. Condo security friendly and helpful. At level 32; a picture perfect view of both Petronas Twin Towers and the KL Tower. Best value stay to date. Will definitely come back to stay in my next visit.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the property is excellence but There is no way to communicate to staff
Stayed 2 nights in May 2019

8/10 Good

Zue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great house to stay. Very clean, tidy and comfy. The place also has beautiful view.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

YI JUAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Chee Kuen

Liked: Staff & service
Disliked: Room comfort
Get together
Master room Aircond was not functioning despite being guided and retried
Stayed 1 night in Oct 2019

8/10 Good

T

Travelled with family
Liked: Cleanliness, property conditions & facilities
1) シャワーの排水溝の水の流れがよくなかった。 2) Gのタクシーを呼ぶ時、建物の住所の登録がGoole mapゃタクシー会社でないため、待ち合わせに非常に苦労しました。 3) 部屋の掃除が無いため、ティシュやトイレットペーパーなどは、調達しなければなりません。 4) Early checkin の確認が非常に難しかった。 5) 上記のコメント以外は、問題なくお部屋も広く 快適に過ごすことができました。
Stayed 4 nights in Sep 2019

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
景觀一流, 天台景觀無敵, 地點又很方便, 可惜無服務員清潔. CHECK IN 很久, 才有房咭.
Stayed 4 nights in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

8/10 Good

acya, Japan

Travelled with family
Liked: Amenities, property conditions & facilities
チェックイン アウトも とても簡単で した。 タオル トイレットペーパーなどが もう少しあれば良かったなぁと思います。
Stayed 4 nights in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

10/10 Excellent

siat ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
這不是酒店也不是Airbnb,這只是一個在出售中的住宅,無接待處,有兩張標準床不是加大的 queen size,説可住四成人,我們是三個成人只有浴巾,冇其他巾具,沒牙刷,沒拖鞋,只有一個衞生紙,沒人清潔更換,我們是住六天!有煮食爐,無煮餐用具,有四隻碟,只有兩個碗!有三隻刀,只有一只叉,有游泳池,沒泳巾,沒救生員!如一切沒有,怎不清楚告之?怎可以話係酒店?
Stayed 5 nights in Jul 2019
Response from Jenny on 6 Sept 2019
Thank you for your comment and have a nice day :D

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en schoon appartement. Mooi uitzicht over KLCC.
Stayed 12 nights in Jul 2019
Response from Jenny on 8 Aug 2019
Thank you for your comment and have a nice day :D

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這酒店隣近monorail及免費的BLUE bus line,出入和找吃的算很方便。附近也有超市和商場,要找娛樂也容易。
Stayed 3 nights in Jul 2019

2/10 Terrible

Hongkonggirl, 香港

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
房間很大很光猛很寬敞。可惜房間內有曱甴。水喉漏水,房間多天都不會有人清潔需要自己丟垃圾,沒有櫃檯非常難接觸租給我們的agent,完全覺得很沒有安全感
Stayed 5 nights in Jul 2019
Response from Jenny on 2 Aug 2019
真的非常对不起,因为我们这里是民宿不是酒店所以没有前台。这里也没有提供每天的清洁服务。谢谢您的留言,祝您有美好的一天,谢谢。

10/10 Excellent

Jaejun, 파통,푸켓

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jun 2019
Response from Jenny on 2 Aug 2019
Thank you

8/10 Good

Verified traveller

シャワーの排水が詰まっていたかと思います。流れなかったので、バスタブの中で行った。次の人のために直してほしい。
Stayed 2 nights in Jul 2019
Response from Jenny on 20 Jul 2019
Thank you for your comment and have a nice day :D

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
方便,乾淨。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
Stayed 4 nights in May 2019