Exterior

Reviews of Alami Garden Hotel

3 out of 5
Alami Garden Hotel
1-13, Block 1, Presint Alami, No.2, Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 31 reviews" "
Rating 8 - Good. 15 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 3 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Nina

Business traveller, Travelled with group
Overall is okay. Individual rooms can’t lock.
Stayed 1 night in Oct 2023
Response from YANA on 17 Oct 2023
Thank you for staying at ALAMI GARDEN HOTEL, all damages will be repaired immediately

6/10 Okay

HAKIM

Liked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

ABDUL RAHMAN

Travelled with family
Liked: Staff & service, property conditions & facilities
Apartment New .Clean .tooth brush & towel provided.
Stayed 1 night in Jun 2022

4/10 Poor

Liam Beng

Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy
Disappointing. Expected the room to be in better condition for the rating given by Hotel.com. Not deserving. Far below that rated.
Stayed 1 night in Jun 2022

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv cannot function due to remote missing.
Stayed 1 night in Nov 2019

10/10 Excellent

Razis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Dave

Travelled with family
Disliked: Amenities
Decent place to stay a night or two but Wifi wasn't working
Stayed 2 nights in Sep 2019
Response from MR AZAM on 12 Sept 2019
Dear Mr Dave, Thank you for choosing to stay with us. We apologize for the inconvenience that may cause. Thanks for alerting us to this, we really appreciate your feedback. We hope in future we can serve you better. Best Regards, Alami Garden Team

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
DON HAVE TOWEL PROVIDED ON 3 DAYS, SECOND DAY RUBBISH DIN THROW. NO CHINESE FOOD STALL ARROUND. NO SHOPPING MALL AROUND. SERVICE IS QUITE GOOD. FRIENDLY WORKERS.
Stayed 5 nights in Jul 2019
Response from Mr Azam on 12 Sept 2019
Dear Guest, Thank you for choosing to stay with us. We apologize for the inconvenience that may cause. Thanks for alerting us to this, we really appreciate your feedback. We hope in future we can serve you better. Best Regards, Alami Garden Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jun 2019
Response from Mr Azam on 12 Sept 2019
Dear Guest, Thank you very much. Please kept a comment for us to improve our hotel quality and services.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Fuad Razak on 12 Jun 2019
Thank you very much. Please keft a comment for us to improve our hotel quality and services.

10/10 Excellent

Raveena Darshiyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Amazing so comfortable 😍😀
Stayed 1 night in May 2019
Response from Fuad Razak on 12 Jun 2019
Thank you very much. We hope you enjoy your stay. Please come again

4/10 Poor

Dinx

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Safe place. Easy car park Poor soundproof of the rooms. I can hear peoples voices from next room.
Stayed 2 nights in May 2019
Response from AM on 15 May 2019
Dear sir. Thank you for your feedback. We always looking for a way to improve our quality. We do hope you will come again. Thank you, Regards,

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
staff nice but dont have spoon to make coffee
Stayed 1 night in May 2019
Response from AM on 15 May 2019
Dear Sir, Thank you, we do apologize for what happen. We will take this to improve our quality and services. Thank you, Regards,

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Fuad Razak on 12 Jun 2019
Thank you, Please left a comment so we can improve our hotel quality and services.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and cheap
Stayed 1 night in Apr 2019
Response from Fuad Razak on 12 Jun 2019
Thank you sir, please do visit us more. We hope you enjoy your stay at Alami Garden Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Parking problem... And there is no explaination from the staff about parking
Stayed 1 night in Mar 2019
Response from AM on 15 May 2019
Dear Sir, Thank you for your feedback. We apologize on behalf of our staff. We will take this to improve our quality and services. Thank you, Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from victoria (Reservation Team) on 13 Mar 2019
Thank You for choosing Alami Garden Hotel for you stay. We sincerely welcome you in the future.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 1 night in Dec 2018
Response from Mr Azam on 12 Sept 2019
Dear Guest, Thank you very much. Please kept a comment for us to improve our hotel quality and services. Best Regards Alami Garden Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice..
Stayed 1 night in Dec 2018
Response from Mr Azam on 12 Sept 2019
Dear Guest, Thank you very much. Please kept a comment for us to improve our hotel quality and services.

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Azril, Alor Setar, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment and Clean. The staff very kind and polite.
Stayed 2 nights in Sep 2018
Response from Reservation Team on 19 Sept 2018
Thank you sir, Hope you can come again.

4/10 Poor

jayakumar, johor

Disliked: Staff & service, property conditions & facilities, room comfort
Too far from town
toilet not clean, lighting not bright enough, not comfortable and too small. Breakfast serve with less items, lift too slow, no iron box, parking still need to pay RM3 per entry.
Stayed 1 night in May 2018

8/10 Good

yanti, perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for travel purpose
The room is small but clean and tidy. Suitable for travel because we just want to sleep only (6-8hours). Nice breakfast.
Stayed 1 night in Mar 2018
Response from Daniel Chan on 25 Mar 2018
Dear Ms Yanti, Thank You for your reviews. We always welcome you to our hotel afterward. Best Regards

8/10 Good

Abdul Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy parking lot.
Stayed 1 night in Feb 2018
Response from daniel Chan on 10 Feb 2018
TQ. Please Come Again. We welcome you to our guest

8/10 Good

Mohamad, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Lovely; Large parking space

8/10 Good

Are Mei

Stayed 1 night in Apr 2023
Response from ALAMI GARDEN HOTEL on 17 Apr 2023
Hello,we're really grateful and appreciate you taking the time to share your rating with us.We look forward to seeing you again soon...

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service
Wi-fi
No Wifi in the room
Stayed 3 nights in Jan 2020
Response from Syazril on 5 Feb 2020
Dear Mr William, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again. Thank You.