Bar (on property)

Reviews of Bhu Nga Thani Resort & Villas Railay

4 out of 5
Bhu Nga Thani Resort & Villas Railay
479 Moo 2, Railay East, Ao Nang, Muang, Krabi, Krabi

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 765 reviews" "
Rating 8 - Good. 248 out of 765 reviews" "
Rating 6 - Okay. 67 out of 765 reviews" "
Rating 4 - Poor. 28 out of 765 reviews" "
Rating 2 - Terrible. 12 out of 765 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Wendy, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel & great staff. Restaurant food was very good - had dinner there twice. Breakfast buffet was also good. One suggestion for improvement - it is quite difficult getting from the boat dock to the hotel with suitcases. You should ask guests when making their reservation if they need help (even if there is a fee). When leaving the hotel was happy to provide help.Beaches not that great (no good for snorkling) but the Mountin views are spectacular. The island is small so you can easily walk all around. Good massage places and there are a lot of monkey which are fun to see.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Really nice beautiful property. Large rooms and the property has Elivator
Stayed 6 nights in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and rooms. Wonderful staff. Highly recommend. Have stayed here on 2 occasions and look forward to returning.
Stayed 1 night in Dec 2023

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
It’s one of the nicer resorts at Railay beach. The area is great and this place was really quiet even though Krabi is busy. This was the second time we’ve stayed here and we’ll definitely be back.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Railay Beach is very small, so anywhere you stay is the perfect location. However, this was definitely the most beautiful of all the hotels. The common areas are picturesque. The room was very big with a big bed, huge bathroom and giant room for a bath. Everything here was amazing. I can't wait to come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vrinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Khue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the pier which is great for transporting your luggage. I'm assuming it was because of the season (I was there in December), but the beach view is not so pleasant because of low tide. Lots of patches of wet sand. But I bet it's beautiful at other times. There was a ton of construction going on all around the property. It wasn't necessarily noisy but just seemed like we were in their way a bit. The staff is very nice and attentive and provided to-go breakfast boxes for us when we had an early morning tour one of the days. It's walkable to all of the restaurants, and it's nice to be not in the heart of it all. The pool has a gorgeous view of the cliffs and the swim-up bar is clutch. The restaurant's food was alright but weirdly took forever to get our bill even though there was only one other table. May have been miscommunication. There were a couple hairs on the floor of our bathroom so we asked if they could have it cleaned up, which they did when we got our room serviced. We couldn't find the main light switch so they sent someone in. Located on the right side of the bed!
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. Highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Whitney

Stayed 2 nights in Dec 2023

4/10 Poor

David, Milton Keynes

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was located in a part of Railay only accessible by a small path that has a poor surface. There is no beach to speak of and the shoreline has a lot of litter. The hotel had a restaurant but the spa facilities were not open (mid November) despite Expedia stating works would be completed in October. The hotel entrance is steps only and the wooden walkway is in poor condition. The small villa with pool we stayed in was reasonable inside but the air-con was very noisy. The toilet and shower were both tired and grubby. The pool filter was really loud and the loungers had no cushions. The decking was uneven and caught our feet. For the price charged, this was a poor hotel and a poor experience. It isn’t worth the money, or even close to it.
Stayed 6 nights in Nov 2023

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The swim up bar really added to the property and the barmen were so kind, helpful and friendly! The hotel is situated in a really perfect location, right between two beautiful beaches and the bars/restaurant. The food was great, the bed was extremely comfy and the rooms were very spacious. Would stay again and recommend friends. Tip; the hotel is very close to the pier on the east side, so recommend getting a long boat to the east pier :)
Stayed 2 nights in Oct 2023

8/10 Good

Devinder, South Burlington

Travelled with family
Liked: Amenities
Room was very nice; however, there was some construction work going on at the property, so it was quite noisy.
Stayed 1 night in Oct 2023

8/10 Good

HOLLY, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the mangrove side of the island so don't expect a lot in the way of ocean views. Pool and pool bar are nice. The room was nice (doors do not automatically lock so you have to lock them with a physical key when you leave). Breakfast was scary. It's open-air with not a lot of protection from the sunrise. Yogurt and cheeses were left without any ice or refrigeration and flies everywhere. I took the plastic wrap off the stack of pancakes and 3 flies flew out. They just don't seem to care or attempt to get rid of the flies. Some other resorts we stayed at had some kind of candles burning that seemed to work well.
Stayed 1 night in Mar 2023

10/10 Excellent

Georgina

Stayed 4 nights in Apr 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right by the pier. The rooms are spacious and separate apartments with good water pressure, good A/C and the pool is fantastic.
Stayed 2 nights in Mar 2023

10/10 Excellent

Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite room of our trip! Loved the outdoor shower and the room was huge. Property was very easy to get to once off the ferry. Good breakfast. Monkeys, monkeys and more monkeys. So much fun to see the monkeys. We never had any problems just stay at a distance. Look for the black and gold monkeys in the trees of the mangroves. Location was perfect and not to far from shopping, food and the main beaches. Loved this area!
Stayed 3 nights in Mar 2023

6/10 Okay

Deeanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First of all, the room was DIRTY! Dust on surfaces especially in the bathroom. We didn't feel like using the tub because we doubt it was properly cleaned and sanitized. There was also dust and a few spots (from who knows what) on the TV remote. No English channel so TV was useless. The bathroom is obviously old and needs a good scrubbing. Even the shower door handles and shower heads need some cleaning. Or better yet, replace them! No towel racks for you to place towels or clothes when you shower. We had adjoining rooms. The temperature in my room was easy to control. My niece's room, however, was ALWAYS FREEZING! No matter how we control the thermostat her room would still be so cold. The staff tries their best to communicate but most need help to be able to communicate in English. So communicating was always a challenge. Location: It is in Railay East. No swimmable beach on this part. You have to go to Railay West which is just a few minutes walk. The whole Railay isn't really that big. One good thing about the location is that it is very close to the floating pier where you can get a long-tail boat to get to mainland Krabi. This hotel does NOT offer tour ticket assistance, nor do they offer to arrange a ride to the mainland and/or around mainland Krabi. But they are able to arrange both boat and car ride to the airport. If they can do that for airport transfer, why can't they arrange a van for guests to use in mainland Krabi?

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, especially for the price and being at Railay. It was clean and the room was huge, but it is starting to show its age. A beach bag with towels were supplied. It was in a quiet spot with good breakfast.

10/10 Excellent

PJ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is refreshingly cozy and homey. The walk to our room was like being in the gardens and I loved our front porch. The room itself was spacious and the queit and the bed extremely comfortable. Wifi very reliable, too. The pool bartender, Free, is the hotel's best asset! He's friendly and a lot of fun to hang with at the pool! My only suggestion for improvement is to serve better meals. We were disappointed in the taste and quality of our dinner. Thank you!
Stayed 4 nights in Feb 2023

10/10 Excellent

Jennifer

Stayed 6 nights in Feb 2023

10/10 Excellent

Tatiana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was amazing! The property was beautiful and the staff were extremely friendly and hospitable.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kwin

Liked: Cleanliness, room comfort
This is a beautiful property that seems to still be going through the recovery from COVID. The spa was not open but the restaurant was good and the pool area was fabulous.
Stayed 5 nights in Jan 2023

10/10 Excellent

David, CALGARY

Stayed 4 nights in Jan 2023

6/10 Okay

Haley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May have been helpful if there were staff to greet us at the beach as there was limited cell service and the resort was difficult to find. Was dropped off by ferry/long boat on the opposite side of the Railay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, gorgeous pool, amazing friendly staff, lovely breakfast, quiet restful accomodation

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel in Railay
This is a very nice, small hotel on Railay East. The staff were friendly and helpful. The rooms spacious, clean, and well designed. Breakfasts were very nice. And the pool, while small, is great. The offerings are pretty bare bones for how nice this place is, but that wasn’t a problem for us. The price and value are great and we were able to get anything we needed - spa, food, activities, elsewhere in Railay.
Stayed 7 nights in Dec 2022

6/10 Okay

bonnie, Los angelas

Travelled with partner
Had to check out earlier was to gross

6/10 Okay

bonnie, Los angelas

Travelled with partner
Use to be much better .

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the east side, better to take a boat at ao among pier. It’s easy to get there and close to the west side. If you leave the hotel and go right, you’ll find at the end a path to get to the most beautiful beach in the island.
Stayed 2 nights in Sep 2022

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would recommend
Great hotel. The room was huge with a fantastic bath.
Stayed 2 nights in Jul 2022
Response from Oum F/O on 8 Sept 2022
Thank you very much for your comment kha.

10/10 Excellent

malgorzata

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff excellent view
Stayed 7 nights in Jun 2022

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Villa with pool. Really nice to soak there after a day of climbing.
Stayed 2 nights in May 2022

8/10 Good

Ezra

Liked: Cleanliness
Great Location!
Meet and greet at pier was very helpful and check in was smooth. The room met my expectations and matched the booking. Location is amazing and peaceful. The pool is also very attractive, however service could be improved around the pool area. One shouldn’t struggle to order a drink...
Stayed 2 nights in Mar 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This isolated part of the country had everything all in one location, for nature lovers, and adventure seekers
Stayed 4 nights in Feb 2022

10/10 Excellent

Kenan

Stayed 1 night in Nov 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Thailand Experience
After climbing on Railay beach… enjoy a cocktail at the pool while watching monkeys play in the trees surrounding you. This place was amazing! Very romantic hotel that is out of the way and quiet. With the most beautiful bathtub I have ever seen. And Railay beach west is less than 10 minutes away with plenty of of fun things to do! The only thing that was maybe average was the breakfast, but the cocktails at the pool are perfect and picture worthy.
Stayed 1 night in Feb 2022

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2022

10/10 Excellent

KOSUKE, Chiang Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel!!! I stayed at pool villa and room and pool was very nice. Staff are very nice and welcomed. room service was great.
Stayed 3 nights in Jan 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the boat trip to the resort to the boat trip back to our car everything was wonderful. We accidently left a small item in our room and the staff rang and posted it back to us. Great service.
Stayed 1 night in Dec 2021

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the pool bar and Beer in the spa provided exceptional customer service and are part of a great team. Beautiful property that would visit again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the customer service was fabulous!
Stayed 2 nights in Feb 2020
Response from chalie on 10 Mar 2020
Thanks for staying with us. We appreciate your feedback!