View from room

Reviews of Ao Nang Phu Pi Maan Resort and Spa

4 out of 5
Ao Nang Phu Pi Maan Resort and Spa
86/8 Moo 2, Ao Nang, Muang, Krabi, Krabi

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 400 reviews" "
Rating 8 - Good. 125 out of 400 reviews" "
Rating 6 - Okay. 28 out of 400 reviews" "
Rating 4 - Poor. 9 out of 400 reviews" "
Rating 2 - Terrible. 9 out of 400 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with partner
Liked: Property conditions & facilities
Really nice property just far enough away from the noise but close enough to walk. Pools are nice. My Vila was nice but a little dated. Had to request a proper clean and amenities replacement on the 6th day. Staff friendly and helpful. Good hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little resort property. A bit of a walk to get to the beach but they do offer a shuttle every hour. Nice views from their breakfast area. Would stay again.

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa rooms are excellent. Very spacious and thai style close to pool . Cafe breakfast was very good . Hotel a good 15 min walk to bars and restaurants and 30 mins to center . Hadnt realised the hotel was run by muslims hence no bacon for breakfast and no bar serving alcohol!!! Top pool was better as a few bds available but a very steep hill with steps so not for people with mobility problems. Bottom pool nice but people putting towels on the 12 sunbeds at 7am then not showing untill 10am or even going off on daytrips and coming back at 2pm !! Mostly german and russian were doing this .
Stayed 10 nights in Jan 2024

10/10 Excellent

Vladimir, brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It is up the hill away from the chaos so very quiet and in a lovely garden setting. Loved the upper pool and gym. Brekkie was great. Staff were so lovely. Room was comfy. Would definitely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel surrounded by greenery. Staff service was excellent!
Stayed 4 nights in Nov 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
The best property to stay nice quite & very convenient
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, clean rooms , quite , walking distance to all the activities
Stayed 4 nights in Jun 2023

10/10 Excellent

Brad, Brooklyn

Stayed 2 nights in Apr 2023

10/10 Excellent

jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is absolutely gorgeous.
Stayed 7 nights in Apr 2023

10/10 Excellent

Chariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family have a wonderful stay at the resort. The place is very quiet and beautiful. We stay in Family room, the room is very big.
Stayed 1 night in Apr 2023

10/10 Excellent

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic! Special shout out to Veena, she looked after everything for us! 🙏 The resort is very well appointed and spotlessly clean. Great location, quiet area but close to the action. We've already booked to stay again. Thanks Phu Phi Maan!
Stayed 4 nights in Mar 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a wonderful stay at the resort. No issues with anything. The shuttle to town area and beach was icing on the cake. Staff was very helpful with booking excursion to Phi Phi Islands- private tour so worth the extra $. We only ate breakfast there and it was good. It was my daughter’s birthday and they surprised her at breakfast with pancakes with candle on top. Great experience. We stayed in a 2 bedroom villa which was nice overlooking pool
Stayed 4 nights in Feb 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet needs lots of work.. other than that.. great place
Stayed 4 nights in Feb 2023

8/10 Good

Benat, Singapore

Liked: Cleanliness, staff & service, amenities
Really well located hotel, with a convenient free shuttle bus that takes you to Ao Nang beach multiple times a day. Great staff and views from the room.
Stayed 4 nights in Feb 2023

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wordedfull stayed here.
One of the best hotels I've ever stayed in, clean, beautiful, excellent service, located in a quiet area 10 minutes walk from the center. 10 /10
Stayed 4 nights in Nov 2022

8/10 Good

Imran

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus has been our third stay here. The team from checking in to checking out were fantastic, The resort is in excellent condition, the pools are fantastic breakfast is unbelievable. We used room service 3 of the 7 nights, the quality if the food was top class and huge portions. My congratulations to the management of the hotel. Special mention to Waan in the restaurant at breakfast, she was so friendly and welcoming. What a STAR!!! Also KAE part of the house keeping team, always returned to an impeccable room. We loved our stay and can’t wait until we return next year.
Stayed 7 nights in Mar 2020

10/10 Excellent

Mari

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful. The room was exactly how it was in the picture. The staff are nice and friendly. Very peaceful hotel. I got the best massage ever from the spa! The hotel does not have alcohol for sale because they are Muslim. Breakfast was included. Dinning options were available for an additional cost. They also have a very convenient hourly shuttle bus service to Ao Nang beach and the strip with all the small shops and resturants.
Stayed 4 nights in Feb 2020

2/10 Terrible

L., NYC

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was not clean when I arrived, and housekeeping was very minimal so it got worse every day. Got woken up on day 3 at 4am by AC ceiling vent heavily dripping on floor and flooding room — called concierge and they took 15 mins to come while the flooding continued. When the maintenance person arrived, he looked at the water on the floor and said he would need to come back — waited over an hour. Breakfast was beyond bad.
Stayed 5 nights in Feb 2020

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe !
Absolutely excellent place ! Vibe and everything! We wished we had of stayed here earlier
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Not deserve such pricing
Not deserve such pricing
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay. Quiet location. Very helpful staff.
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

CHEUK WAI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable bed, every hour shuttle bus to the beach, reasonable price
Stayed 3 nights in Jan 2020

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at phy pi maan
Staying at Phu pi maan was a delightful experience! The hotel property was beautiful, the room was quite large with a wonderful balcony. The staff was very friendly and helpful! Its a bit out of town but the hotel offers a shuttle or its an easy walk to town/beach.
Stayed 4 nights in Jan 2020

10/10 Excellent

Antonio, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big spotless room with great amenities, same at hotel levels, breakfast was very good, particularly the Vietnamese crepe. Great customer service.
Stayed 1 night in Jan 2020

10/10 Excellent

Maia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great Thai hotel
I don't know if we lucked out or if all hotels in Thailand are this wonderful. This was our last of four over two weeks in Thailand. The room was beautiful, beds were comfortable but would have liked a king size. Huge patio with day bed and large bathroom with amazing soaker tub and seperate shower were unexpected perks. Only tried the breakfast buffet and it was so so, the other restaurant didn't ever seem to be open, but so many great choices nearby it didn't matter. Halal, so no alcohol for sale on site but we brought our own up the room for a nightcap with no issue.
Stayed 3 nights in Dec 2019

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with lovely staff.
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Biden

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So-so second time
This is my second time staying here after a wonderful first experience last year. However i feel that the service given have definitely gone down. Some of the staff gave us a black face, not even a greeting or smile whenever we call for the buggy to go down to the main lobby. Breakfast spread was just so-so. My experience last year with their breakfast spread was wonderful so i was definitely disappointed with it this year. Room was clean and comfortable.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were very nice and clean. We appreciated the convenience of the hourly free shuttle service to the center of town.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice property
Great
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street from the main road to the property is dirty, dark at night.
Stayed 4 nights in Nov 2019

10/10 Excellent

afiqah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying at the resort. Wonderful experience & the location is very convenient from food to shopping. Had a birthday deco request & the cake was suprisingly delicious 🙂
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

10/10 Excellent

Udin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The uniqueness of the hotel building is simply well structured and beautiful.All the hotel staff are very friendly and very well service oriented.Keep up the good job guys..
Stayed 4 nights in Sep 2019

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krabi visit
The best hotel and resort with conpetitive price
Stayed 3 nights in Sep 2019

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quiet environment. The friendly and polite staff and fast response time for request.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is around the mosque area, definitely suitable for Muslim travellers. Just about 2 minutes to mosque, Halal food along the area and mini night market daily. Staff are pleasant, polite and helpful. Amenities are plenty, most areas clean and nice view. Free buggy and shuttle was good. They sent me a birthday treat upon check in by singing a birthday song, with cake, fruit tray and 2 sparkling juices. However, it was too quiet during our stay (which might be good for some), maybe not too many guests at that time. This includes staff who are always not present when we want to book a buggy ride down to reception and we have to wait or find a staff around, which was quite inconvenient as we were also trying to catch the hourly shuttle to Ao Nang beach or quite dark to be finding for nearest staff which we do not know where. But overall, a pleasant stay in a Halal resort. Thank you staff at Phu Pi Maan. :)
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really peaceful hotel in a lovely setting, with well appointed rooms and beautifully landscaped. We had not picked up on the fact that the restaurant is halal when booking. Not a problem for us, but might be for others. Maybe slightly out of season but the hotel did not make much effort to offer extra services (at least not at a competitive price) e.g. the spa, trips, and did not open the cafe/restaurant next to the reception area.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quite area but really close to restaurants bars and an hourly to/from the beach. Our room was beautiful with all the amenities you can imagine (even a beach bag, umbrellas, bath robes and each flip flops were in the room) All excursions offer hotel pick up/ drop off. The hotel staff is incredibly friendly and makes tour stay unforgettable. They know what you want and need before you say it. We would definitely choose this place again.
Stayed 3 nights in Jul 2019

8/10 Good

YUSARI

Travelled with family
Liked: Cleanliness, staff & service
Ambience and cleanliness of the hotel. nearby amenities around just a walk distance. We booked 2 room for my anniversary and my sister too. we dont expected much coz 1st time in Krabi but when we checkin hotel...its amazing beautiful with free decoration of the room and refreshment given. I am.delighted and will recomended to family and friends. 1
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do recommend to stay this hotel. Very clean, friendly staff, nice view. A bit far from Ao Nang beach, but very quiet location so that this place is the best for me.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved that this property is eco-conscious! There are glass water bottles that correspond to the number of guests in a room. They get refilled everyday to reduce the amount of single use plastic. Soaps and shampoos are also in glass containers that get refilled also. Service here was great, everyone was really nice. Check-in was smooth. Really liked the convenience of having a shuttle to the beach every hour. I just wished it came every 30 minutes instead of every hour.
Stayed 2 nights in May 2019