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Reviews of ibis Styles Krabi Ao Nang

3 out of 5
ibis Styles Krabi Ao Nang
Ao Nang, Krabi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 677 reviews" "
Rating 8 - Good. 317 out of 677 reviews" "
Rating 6 - Okay. 97 out of 677 reviews" "
Rating 4 - Poor. 17 out of 677 reviews" "
Rating 2 - Terrible. 11 out of 677 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
A decent walk to beach and night market, but hotel is great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Also had the best price, make sure to get the breakfast included, if you’re planning on doing activities. The had happy hour and a nice pool. Overall, really enjoyed staying here and will stay here in the future.
Stayed 6 nights in Mar 2024

8/10 Good

Julie

Travelled with partner
The buffet breakfast has a great selection however it was cold every morning.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is old and is in need of a renovation. We found many cockroaches on premises running through the corridors. Very unclean and unhygienic. Location is good 5 mins to the beach. The breakfast is terrible , limited options and also just unhygienic. Would I stay here again. Absolutely not. You’ve be warned!
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel; good pool; good buffet breakfast; very clean; but the room was quite small with not a lot of space for clothing/luggage
Stayed 5 nights in Jan 2024

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the menu had been downsized from my visit 2 years ago.
Stayed 5 nights in Nov 2022

8/10 Good

Marshall

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2022
Response from Wanwisa Banjongsiri on 4 Mar 2022
Dear Marshall, Thank you very much for taking your time to review your stay at the ibis Styles Krabi Ao Nang. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We would be happy to welcome you again in the future and look forward to your next visit. Sincerely, Wanwisa Banjongsiri Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis - but not as you know it. Enjoyed our stay!
Ibis but not as you know it - really stylish, bright, airy and comfortable. Lovely pool area, pool table and breakfast was good. Rooms have a tiny balcony overlooking pool. Happy hour bogof cocktails and beers. Free shuttle bus to beach but you can also stroll there past the shops in 20 minutes. Room had a safe, air con, kettle and good sized bathroom. Really good location, great value for money.
Stayed 3 nights in Mar 2020

10/10 Excellent

ALAINROY, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceeded my expectations The massage by the pool was amazing Perfect hotel with nice views off the cliffs.
Stayed 5 nights in Jan 2020
Response from Padhavee Aasira on 8 Feb 2020
Dear Alainroy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Quieter location
The good stuff - comfy beds, very friendly and helpful staff, nice pool, free hourly shuttle to the beach (except 12noon and 7pm) The stuff that could be improved - condition of bathrooms needs updating, housekeeping staff would miss cleaning our room and we had to ask several times for it to be done - they also would forget to replenish basic items like the tea and toilet roll, very noisy guests staying in the hotel that would be very inconsiderate around the pool (spitting in the drains by a couple of guests which was reported to staff) and around the breakfast buffet although I understand this is not down to the hotel, cocktails weren’t great and food on the menu was ok but pretty basic standard, we booked a twin room which was pretty small and could not have our suitcases open on the floor
Stayed 3 nights in Jan 2020
Response from Padhavee Aasira on 30 Jan 2020
Dear Value guest, Thank you for your kind taking time to left us the feedback. it is valuable for our team to improve to be a better in service. All The matter has been addressed to Manager who concern the area. Housekeeping Manager, F and B Manager and Front Office Manager. The Corrective will be follow. It is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards,

6/10 Okay

Vineet

Disliked: Staff & service
Stayed 3 nights in Dec 2019
Response from Pathavee Arsira on 6 Jan 2020
Dear Valued Guest, We very appreciate of your feedback during your stay at ibis styles krabi Ao nang. We very sorry to hear that you disappointing during your stay we would appreciate if you can give us more comment we can share your feedback to all of our staff to improve the quality of services We hope to have opportunity to welcome you back again in the future Sincerely,

8/10 Good

Unknown

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Location of this facility was excellent. Lots of restaurants nearby. Night market right outside.
Stayed 2 nights in Dec 2019
Response from Pathavee Arsira on 3 Jan 2020
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2019
Response from Pathavee Arsira on 3 Jan 2020
Dear Valued Guest, Thank you for your great score. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Terrible

Prateek

Disliked: Property conditions & facilities, room comfort
Bad Experience !! Try some nearby properties.
I had booked, 1 Double Bed, 215-sq-foot (20-sq-meter) room, balcony with city views. But the room I was given was a corner room, had no balcony without any view. There were hardly a couple of dishes in Vegetarian and were very tasteless. The room was also stinking and the toilet wasn't cleaned properly. They took a security deposit of 1000Thb on arrival and forgot to return it during checkout and said Thankyou your checkout is done. When I reminded them that they haven't returned the deposit they said sorry and gave me a slip to sign and returned the money. The room size is slightly bigger than matchbox.
Stayed 2 nights in Nov 2019
Response from Uttharathip O-Phang on 10 Dec 2019
Dear Prateek Singh, Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We do have a regular cleanliness schedule in place for all but obviously there were some lapses in this case. The hotel Executive Housekeeper is aware of your feedback and has put in additional measures to prevent future occurrence. On the contrary if you would have informed our FO team about your discomfort of the room view the team could have moved you to the cliff view. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and well maintained. Good variety at breakfast and in a good location
Stayed 2 nights in Nov 2019
Response from Executive Secretary on 24 Nov 2019
Dear Valued Guest, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and breakfast and I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Pritesh Patel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay with friendly hotel staff
Stayed 3 nights in Oct 2019
Response from Executive Secretary on 28 Oct 2019
Dear Pritesh Patel, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet clean hotel. Breakfast was a buffet style with a lot of variety. Staff went over and above service to make sure we were well cared for
Stayed 7 nights in Oct 2019
Response from Executive Secretary on 22 Oct 2019
Dear Valued Guest, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Aron, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay, The staff is great and Friendly smiles and greeting everyday, Buffet is great and cheap.
Stayed 8 nights in Oct 2019
Response from Executive Secretary on 22 Oct 2019
Dear Aron, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

YM, Kuala Lumpur

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, just nice for 2 pax
Stayed 2 nights in Oct 2019
Response from Executive Secretary on 14 Oct 2019
Dear YM, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope your next visit will be as pleasant as the previous one. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Emygoh

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
The front desk officer are friendly & helpful as we have booked 9 rooms in few bookings also managed to arrange accordingly, convenient 7 Eleven store just 3 mins walking distance from hotel, nice swimming pool too.
Stayed 2 nights in Oct 2019
Response from Executive Secretary on 14 Oct 2019
Dear Emygoh, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and I will share your feedback with the front desk team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Executive Secretary on 7 Oct 2019
Dear Valued Guest, Thank you for your great score. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is clean and the staff is friendly
Stayed 2 nights in Sep 2019
Response from Executive Secretary on 17 Sept 2019
Dear Tan, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel and I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

EMILIN

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly and helpful...
Stayed 3 nights in Sep 2019
Response from Executive Secretary on 9 Sept 2019
Dear EMILIN, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Momof2

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. Good, clean and close to a lot of places to eat. Loved the Mosque in front and the lights at night !
Stayed 7 nights in Aug 2019
Response from Executive Secretary on 2 Sept 2019
Dear Momof2, Delightful greetings from ibis Styles Krabi Ao Nang and and thank you very much for taking time to leave your review with us. It is great to see that you liked our hotel. I will share your feedback with the team. We are looking forward to welcome you back in the very near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are well maintained and clean. The pool area is nice and daily happy hours are a good break in the after noon following a day of excursions. The rooms are very clean. We even watched the cleaning staff mopping the balconies. That was impressive. However the rooms are VERY small. Absolutely no place to put clothes away and there is a really weird small window with cheap, mostly broken blinds, covering it. Makes absolutely no sense as to why it’s there. It’s difficult for two people to move around comfortably without tripping over each other. There is really no personality to the rooms and the hallway reminds me of an old hospital or school. The breakfast was just OK. Not very appetizing for a resort breakfast bar. It is not convenient to the beach, although the shuttle runs once an hour. Considering there are many other places to stay in the same price range that offer better location and larger rooms I would look elsewhere if we ever come back to Krabi.
Stayed 1 night in Jul 2019
Response from Executive Secretary. on 6 Aug 2019
Dear Valued guest, Thank you for taking the time to tell us about your experience at the Ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms are designed in an efficient manner for the everyday traveler. Indeed our rooms efficient in size however this size meet the ibis standard. Rest assured your comments were shared with the team as we always look for ways to enhance our services. We hope you will give us the opportunity to better serve in the near future Sincerely, Uttharathip O-Phang Executive Secretary.

4/10 Poor

DANUPOL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The worst exp. among my 2 weeks biz trip
Front staff is un-professional and bad service mind, he didn't know whether my booking was applicable for Tax invoice nor Accor member point. And he even declined my asking for help to drop a coffee glass even the bin was behind him. In the room, overall it was clean, but the connecting door wasn't completely close (what if my belonging disappear ?), and the water was drained very slow during bathing. In addition, in the morning, some staff drilled the wall beside my room which was very annoying I really happy that I didn't paid for Accor Plus this year
Stayed 1 night in Jul 2019

8/10 Good

Suchy, Vancouver, Canada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and helpful. Pool was great. Shuttle to the beach was convenient. Beds were comfortable. The rooms are a bit small but not bad. Overall really enjoyed our stay and would stay here again.
Stayed 7 nights in Jul 2019
Response from Executive Secretary on 16 Jul 2019
Dear Suchy, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019
Response from Executive Secretary on 9 Jul 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Jefni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,near to shops and beach.Able to have good sleep.Staff are friendly.
Stayed 4 nights in Jun 2019
Response from Executive Secretary on 1 Jul 2019
Dear Jefni, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean n near to alot of eateries. The staffs very helpful, friendly n speak good English. Breakfast is good but can have more varieties. Would definitely return to Ibis Style Aonang again. 5 star for them. Cheers
Stayed 4 nights in Jun 2019
Response from somo on 1 Jul 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staying here. nice pool, friendly and helpful stuffs, amazing breakfast very good location. nothing to complain!
Stayed 3 nights in Jun 2019
Response from Somo on 1 Jul 2019
Dear Sabrina, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and always looking after our children.
Stayed 13 nights in Jun 2019
Response from Somo on 1 Jul 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay. The hotel was beautiful, rooms were very clean and modern, provided water and snacks in the lobby, and provided free hourly shuttles to the beach. Awesome hotel, would definitely recommend.
Stayed 4 nights in May 2019
Response from Somo on 1 Jul 2019
Dear sara, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

6/10 Okay

Traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lots of black out ,No security in the lobby anyone can walk tho hotel
Stayed 2 nights in Jun 2019

8/10 Good

Aditya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing location. Front Office staff need training
Check in was poor
Stayed 2 nights in Jun 2019
Response from Som-o on 1 Jul 2019
Dear Aditya, Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

CARL, MALAYSIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE PROVIDE SOME VEGETARIAN IN MENU AND BREAKFAST。
Stayed 3 nights in Jun 2019
Response from Executive Secretary on 13 Jun 2019
Dear CARL, We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Uttharathip O-Phang Executive Secretary

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel to stay, suttle available to the beach, we loved this hotel
Stayed 3 nights in May 2019
Response from Executive Secretary on 27 May 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Uttharathip O-Phang Executive Secretary

6/10 Okay

Pammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room is smallest as picture to show you, I'm stay with family is 3 person is Narrow room.
Stayed 2 nights in May 2019
Response from somo on 17 May 2019
Dear Pammy, We would like to start off by sincerely apologizing for your recent stay with us. Thank you for your feedback and its sad to read that we were unable to live up-to your expectations. The room size and actual pictures of the rooms are available online. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Som-o on 6 May 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

rara, singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, near to muslim street and mosques.. hotel restaurant contains pork. their staff very friendly and helpful.. stay there for 4days and 3night
Stayed 3 nights in Apr 2019
Response from somo on 1 May 2019
Dear rara, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from Som-o on 1 May 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

ABDUL RAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is very good hotel.
Near to halal food spot(very near to mosque) very comfortable bed, swimming pool, Malaysia style soket plug, unfortunately the buffet b'fast not friendly muslim. For muslim just avoid the buffet b'fast.
Stayed 2 nights in Apr 2019
Response from SOMO on 20 May 2019
Dear ABDUL RAHMAN, We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Uttharathip O-Phang Executive Secretary

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, a good family hotel. It is a good location, the room was regularly serviced, clean towels and water provided every day. Minor gripes were - limited breakfast menu, if you have a room at the front of the hotel you will be woken at 05:00 by wailing from the adjacent mosque. For some unknown reason at 16:30 everyday loud disco music is switched on by the main pool, quite bizarre. However it is a good value budget hotel.
Stayed 8 nights in Apr 2019
Response from Somo on 3 May 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Uttharathip O-Phang Executive Secretary.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
We requested for a room facing the pool during the booking and although there were empty rooms available but it was not given to us. Room service has been poor as well as the receptionist hangs up the phone without trying to understand our request. Electricity restarted every 10 mins during middle of night. Breakfast was great and room was spacious.
Stayed 3 nights in Apr 2019
Response from Som-o on 2 May 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & nice staff and near shopping street
Stayed 1 night in Apr 2019
Response from somo on 17 Apr 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.

8/10 Good

Tiffany, Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When arriving to Ibis Styles we were properly greeted with a smile and very friendly staff. Concierge was very friendly and helpful. The room was clean but my only complaint would be that it was very much smaller than what I am accustomed to. The pool area was very nice and there were many activities planned for the Songkram festival, which was on April 13. The breakfast buffet was good and a wide variety. The restaurants and markets are right outside of hotel and a short walk to the beach (or you can take the hotel shuttle).
Stayed 3 nights in Apr 2019
Response from Somo on 17 Apr 2019
Dear Tiffany , We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Uttharathip O-Phang Executive Secretary.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The check in procedure must really be improve, it was a long wait despite my booking was made entirely online (fully paid and a month prior) and I arrived on the property a little over 4pm local time. Ample time to sort out room turn over for checking in new guest. However the location is great as it is up hill from the main commercial roads and plenty of Halal eateries just in front of the hotel.
Stayed 3 nights in Mar 2019
Response from somo on 1 May 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Krabi Ao Nang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Uttharathip O-Phang Executive Secretary.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel because it open concept with a modern design.. Location strategic... Very nice staff. I'll be back some other time
Stayed 4 nights in Mar 2019
Response from Somo on 9 Apr 2019
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Uttharathip O-Phang Executive Secretary.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good n free shuttle bus to beach is great .
Stayed 2 nights in Mar 2019
Response from Somo on 9 Apr 2019
Dear Valued Guest, Thank you for choosing to stay with us and taking the time to provide us with your feedback. I am glad to hear that you enjoyed your stay with us. We certainly look forward to have the chance to welcome you back again in the near future. Best regards, Uttharathip O-Phang Executive Secretary.