Outdoor pool, pool umbrellas, pool loungers

Reviews of Beyond Krabi

4 out of 5
Beyond Krabi
98 Moo3, Klong Muang Beach, Nongtalay, Muang, Krabi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1002 reviews" "
Rating 8 - Good. 426 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

michelle

Stayed 4 nights in Jan 2024
Response from Mod on 11 Feb 2024
Dear Michelle,Thank you for staying with us recently and rating us your satisfaction score for which we are glad to know that you like our resort and had a relaxation stay.My staff and I shall look for another opportunity to welcoming you and your family again at Beyond Krabi, Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and accommodating. Yob drove us to the airport after we check out and simply went above and beyond. Amazing views and pool!
Stayed 3 nights in Dec 2023
Response from Mod on 8 Jan 2024
Dear Jose,Thank you for being our guest at Beyond Krabi recently and sharing us feedback of your stay for which we are glad to know that you like our resort and had a pleasant stay. Yob and his colleagues are always tried their best to ensure of our guest happiness and comfortably stay.We all shall look forward to welcoming you and your family again at Beyond Krabi, Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Anita

Stayed 6 nights in Dec 2023
Response from Mod on 4 Jan 2024
Dear Anita,My staff and I at Beyond Krabi would like to thank you for being our guest recently and sharing us feedback of your stay for which we are glad to know that you like our resort and had a comfortably stay. We all shall look forward to welcoming you and your family again at Beyond Krabi, Thailand.Sincere yoursThanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Synøve

Stayed 9 nights in Nov 2023
Response from Mod on 6 Dec 2023
Dear Synove,Thank you indeed for choosing Beyond Krabi as a place to spend your holidays in Thailand and giving us a top score rating for which we are so glad to know that you like our resort and had a very pleasant stay.We all shall look forward to welcoming you and your family again during your next holidays in Krabi, the charming or Andaman Sea, Thailand.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

8/10 Good

KHAIMOOK

Liked: Cleanliness, staff & service, amenities
The staffs are very nice. The room I booked was spacious villa premier with sea view. However, the condition of the bathroom, such as the shower head which are not shiny, it has water marks and stain when I checked in. The handheld bidet was full of lime, so the water came out on some hole, not all. I'd suggest them clean the shower head and bidet properly. There are cleaning products that can get rid of lime stain. The pool is pretty. The beach is nice but rocky. You need to be careful when swimming. The sea water is clean. 7-11 is around 15 minutes walk from the hotel. There are many restaurants nearby the hotel within 10 minutes walk. I would not book this hotel next time since cleanliness is my top priority.
Stayed 2 nights in Nov 2023
Response from Mod on 1 Dec 2023
Dear Khun Khaimook,All staff and the management at Beyond Krabi would like to thank you for being our guest recently and sharing us the experience of your stay for which it is very helpful to know where we are in our guest perception. Your comment regarding the cleanliness in bathroom is well noticed and focus it closely. We thank you again for choosing Beyond Krabi as a place to stay in Krabi, we wish to have another opportunity to welcoming you again some time in future. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Pablo, Lithia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very situated with an ample beach area. The breakfast buffet is good if you like to eat a lot. Restaurants outside the hotel are decent and cheaper than the restaurant at the hotel. Staff is very friendly but hard to communicate. I don’t think there are any activities for kids or youths
Stayed 3 nights in Nov 2023
Response from Mod on 17 Nov 2023
Dear Mr. Pabio,On behalf of staff and the management at Beyond Krabi, we would like to thank you for visiting us recently and giving us feedback of your stay for which we are glad to know where we are in our gust perception. We have set up a daily schedule for kid already and will implement form December onward and thank you for mentioning it.We all are looking forward to welcoming you and your family again at Beyond Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

jason

Stayed 3 nights in Nov 2023
Response from Mod on 17 Nov 2023
Dear Jason,We all at Beyond Krabi would like to thank your indeed for staying with us recently and shairing us feedback of your stay for which we are glad to know that you like our resort and had a pleasant stay. My staff and I shall look forward to welcoming you and your family again during your next holiday in Thailand.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Nongluk

Response from Mod on 17 Nov 2023
Dear Khun Nongluk,My staff and I at Beyond Krabi would like to express our sincere thanks for being our guest recently and giving us feedback of your stay for which we are glad to know that you like our resort and enjoyed your stay with us. We all shall look forward to welcoming you and your family again during your next visit to Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Nongluk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Response from Mod on 21 Oct 2023
Dear Khun Nongluk,Thank you indeed for staying with us recently and giving us feedback of your stay. We are glad to know that you like our resort and enjoyed your stay.We all shall look forward to welcoming you and your party again at Beyond Resort Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Nongluk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very big
Stayed 3 nights in Oct 2023
Response from Mod on 21 Oct 2023
Dear Khun Nongluk,My staff and I at Beyond Resort Krabi would like thank you indeed for staying with us recently and giving us feedback of your stay. We are glad to know that you like our resort and had a pleasant stay.We all shall look forward to welcoming you and your party again at during your next visit to Krabi, we remain. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Duck Chang, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2023
Response from Mod on 18 Oct 2023
Dear Duck Chang,My staff and I would like to thank you for being our at Beyond Resort Krabi recently and sharing us your experience of stay for which we are glad to know that you like our resort and enjoyed your stay. We all shall look forward to welcoming you and your family again during your next holiday in Thailand.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Sarah Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Beyond for 6 nights and were met with lovely staff and beautiful facilities. While the weather didn't co-operate, we made sure to make use of the pool and services provided by the hotel by booking a spa treatment and enjoyed drinks poolside.
Stayed 6 nights in Aug 2023
Response from Mod on 9 Sept 2023
Dear Sarah Christine,On behalf of staff and the management at Beyond Resort Krabi, we would like to thank you indeed for staying with us recently and giving us feedback of your stay for which we are glad to know that you like our resort and had a pleasant time with us. Your compliment will be shared to all staff concerns as to enjoy the moment of happiness together. We all are looking forward to welcoming you and your family again during your next visit to the south of Thailand.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

6/10 Okay

Andy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Personally, I was expecting better from what I had booked based on the pictures provided. I booked a Villa with a sea view and upon arriving to my room, there were signs of water damage from the outside of my room. Entering into my villa and going to the restroom, there is that terrible odor that was mentioned from other reviewers, which I thought was only from an unlucky guest. The toilet wasn’t flushing property and it looks like the water with murky regardless of how much I flushed. One of the sinks were clogged and cracked as well. Also, if you don’t like firm mattress then I wouldn’t recommend this hotel. The biggest gripe of the entire situation was me calling the lobby asking for another room of the same booking or something cleaner. I didn’t mind having to paying extra for a better room, but looks like they were all booked. Unfortunately, the only response I received was “I will let my manager know”. Also, I killed a roach in the restroom in the middle of the night and my girlfriend doesn’t know about that because I did not want her to freak out.
Stayed 2 nights in Aug 2023
Response from Mod on 2 Sept 2023
Dear Andy,Thank you for being our guest recently and sharing us feedback of your stay. Please accept our sincerest apology for such the unexpected incidents occur and caused you a very inconvenience. We do understand your point of view and do not want to waste your time explaining why and how it occurred but kindly rest assured that all of your comments will be handled with care and ready for an urgent execution. We hope such the unexpected incidents will not place us in your permanent disfavor and shall look forward to another opportunity to welcoming you and your family again at Beyond Resort Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were outstanding. We got upgraded at no charge to a beautiful room.
Stayed 3 nights in Jul 2023
Response from Mod on 2 Sept 2023
Dear Rebecca,On behalf of all staff and the management at Beyond Resort Krabi, we would like to express our sincere thanks for staying with us recently and giving us feedback of your stay for which we are glad to know that you like our resort and had a good time with us. We look forward to welcoming you and your family again sometime in the not too distance future, we remain. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

8/10 Good

Sarah

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great for couples. Not so much for kids
Stayed 6 nights in Jul 2023
Response from Mod on 25 Jul 2023
Dear Sarah,Thank you for staying with us recently and giving us feedback of your stay for which it is always useful to know about our guest satisfaction.We will upgrade some more facilities i.e. Kid Zone, Children Playground etc. soon. Thank you again for being our guest, we all shall look forward to welcoming you and your family again at Beyond Resort Krabi. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond Resort
Excelent place to stay in Krabi. Fantastic location, 15 minuttes drive from Ao Nang. The service is excelent, the same is the location! 6/6 stars from me.
Stayed 21 nights in Jun 2023
Response from Mod on 24 Jul 2023
Dear Thomas,Thank you very much for being our valuable guest recently and sharing us feedback of your stay.We all are glad to know that you like our resort and enjoyed your stay with us.We all shall look forward to welcoming you and your family again at Beyond Resort Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a first-class hotel right on a quiet, stunningly beautiful beach, with a large fresh-water swimming pool above the beach. Excellent food, very nice waitress staff. Manyrewarding
Stayed 11 nights in Jun 2023
Response from Mod on 29 Jun 2023
Dear Edward,My staff and I would like to thank you indeed for staying with us recently and giving us the feedback of your stay for which it is greatly appreciated for such the positive comments.We will shared your compliment together will all staff members as it is really important for the team spirit as the guest's happiness is our main purpose. We all shall look forward to welcoming you and your family again during your next holidays in Thailand, we remain.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Vivek

Stayed 2 nights in Jun 2023
Response from Mod on 25 Jul 2023
Dear Vivek,Thank you indeed for visiting us recently and giving feedback of your stay, we all are glad to know that you like our resort and enjoyed your stay with us. We look forward to welcoming you and your family again at Beyond Resort Krabi. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Mouy

Liked: Staff & service
Disliked: Cleanliness
Everything is good except our bathroom have body odors that linger
Stayed 6 nights in May 2023
Response from Mod on 29 Jun 2023
Dear Mouy,Thank you for being our guest recently and sharing us the feedback of your stay for which we are glad to know that you like our resort and enjoyed your stay.Your comment regarding the bathroom smell will be handled seriously to get rid of it and get it ready before the new guest stay in that room.We look forward to welcoming you and your family again at Beyond Resort Krabi.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent Breakfast needs improvement. Overall poor no bacon why ?. No hash browns.Rooms good and clean. Staff friendly and helpful.
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff are pleasant and always willing to help, pool and beach area were great. It was out of the main parts but there are shops around the area if you wanted to nip out or go for a bite outside the hotel. Would recommend!
Response from Mod on 18 Mar 2023
Dear Stephanie,Thank you indeed for visiting us recently and giving us feedback of your stay, we are so glad to know that you like our resort and enjoyed your stay with us. We all shall look for another opportunity to welcoming you and your family again during your next holidays in Thailand, we remain. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

8/10 Good

Juliana

Travelled with partner
Liked: Cleanliness, staff & service
The views of the ocean, the access to a long and truly beautiful beach with such soft sand and stunning sunsets, a great pool that is the perfect temperature and size, and the quiet location of Beyond Resort make it a lovely place to relax for a few days. The room was comfortable because of the easy to control AC, the blackout curtains, inclusion of robes, beach towels, a bag to take to the beach, and the nice bed with high quality bedding. The fruit platter and the personalized welcome upon arrival into the room made the stay even nicer. The room was always very clean each day because of the impeccable housekeeping. Given the cost of the stay, the resort could supply more drinking water in the room without charging 10 bhat per bottle beyond the two that are provided. The bathroom, while of a good size, needs some refreshing to resolve all of the discolored tile on the floor and the peeling paint on the walls. The breakfast buffet is large, with many food options, most of which were Thai. Adding a few more Western options would make it even more appealing to a wider array of guests. The spa services are wonderful - during the stay, we really enjoyed the amazing oil massages that were easy to book and so well done. Thank you!
Response from Mod on 18 Mar 2023
Dear Juliana,Thank you very much for being our guest recently and sharing us the feedback of your stay for which it is very helpful to know whether we have satisfied our guest or not. All of your comments will be handled with care for further improvement. We all shall look forward to welcoming you and your family again at Beyond Resort Krabi, Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Mikko

Stayed 2 nights in Feb 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gorgeous and all staff were very hospitable. Only downfalls were: drink service was slow and beds were hard. I would still stay there again though as it was a beautiful property, clean and again, staff were extremely pleasant.
Stayed 2 nights in Feb 2023
Response from Mod on 8 Mar 2023
Dear Stephen,Thank you for staying with us recently and sharing us feedback of your stay for which it is very helpful to know where we are in our guest perception.All of your comments will be handled immediately as it is important to serving other guests as well.We all shall look forward to welcoming you and your family again during your next holidays in Thailand.Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Lineu

Stayed 1 night in Jan 2023

8/10 Good

Kenny

Stayed 3 nights in Jan 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think Beyond Resort should provide free shuttle service for their guests to and from the airport. We did wind up getting shuttle service provided by another company to the resort and we’re greeted by Tanom and guided to the front desk for check in , very professional and well mannered staff. We were early so our room was not ready so we went down to the Restaurant/ Bar and started our day with a snack and a cocktail. Views from all rooms and Libby were and are amazing Buffet breakfast which is included in the price was also amazing , I believe it had everything you need or want . Happy Hour between 3-5 is also a plus and you can also get a quick ride or walk to the vendors just outside the resort for some small purchases or something to eat and drink and maybe save a few dollars with purchase from a mini mart .Tours are also available through the front desk in which we took advantage of . Overall great time and hope to return in the future !
Response from Mod on 18 Jan 2023
Dear Brian,On behalf of staff and the management at Beyond Resort Krabi, we would like to thank you for staying with us recently and sharing us the experience of your stay for which it is always glad to know where we are in our guest perception. All of your comments will be shared to all staff concerns as to be aware of our guest happiness and appreciation as well as some suggestions that need to be concentrate on. We all shall look forward to welcoming you and your family again during your next visit to Krabi, Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

8/10 Good

Harriet

Liked: Staff & service, room comfort
Great location
Amazing location, quiet private beach and great pool area. However hotel seems a tired/ dated and a bit run down. Could do with a refurb to bring it up to standard.
Stayed 3 nights in Jan 2023
Response from Mod on 18 Jan 2023
Dear Harriet,Thank you indeed for choosing Beyond Resort Krabi as a place to stay during your holidays in Thailand and giving us feedback of your stay for which we are glad to know that you like our resort and enjoy your stay with us. We have plan to do some renovation mid of this year during low season to refurbish and touch up inside and outside the building in order to get it ready before the coming high season. We hope that you will allow us another opportunity to welcoming you and your family again during your next holiday in Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
The hotel is beautiful and the facilities couldn’t be better. The staff are very friendly and helpful. The part of the beach that it’s located on is the nicest, cleanest stretch of it and the sunsets from there are spectacular. There are nice restaurants nearby and boat trips that leave from right outside.
Stayed 7 nights in Dec 2022
Response from Mod on 18 Jan 2023
Dear Anonymous,All staff and the management here at Beyond Resort Krabi would like to express our sincere thanks for being our guest recently and sharing us the experience of your stay for which we are so glad to know that you like our resort and happy with our staff and facilities.The guest satisfaction in our intention, we will share your compliment to all staff concerns as it is so valuable to the team spirit. We all shall look forward to your return some time in the not too distance future. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and accommodating. There were a couple of excellent restaurants and bars just across the street. Pool was excellent as was the beach and ocean for swimming and even snorkeling. Very quiet area and the low traffic volume/slow speeds in the area a particular treat
Response from Mod on 3 Jan 2023
Dear Brian,Thank you for staying with us at Beyond Resort Krabi recently and sharing us the feedback of your stay for which we are glad to know that you like our resort and the areas nearby as well as staff and services. Without guest comments, we would not know whether we have done enough to satisfy our guest or not. Your comment will be shared to all team members as to enjoy the compliment together. We all shall look forward to welcoming you and your family again during your next visit to Krabi, Thailand. Sincerely yours,Thanakrit Kuerkosol (Mr.)General Manager

10/10 Excellent

Hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
It was wonderful to stay here. Very peaceful and quiet. Staff members including GM were so kind and friendly. Love to come back next time!
Stayed 5 nights in Nov 2022
Response from Oil on 10 Dec 2022
Thank you. We are welcome

8/10 Good

Duck Chang, Singapore

Travelled with partner
Not so good, not so bad.
Stayed 4 nights in Jul 2022

10/10 Excellent

Marjory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with sea views. Excellent breakfast, good evening meals, although a short menu. Excellent, friendly, helpful staff
Stayed 8 nights in Mar 2022

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Location location location - one of the best beaches and the hotel is in the prime spot . Ideal for a quiet and relaxing trip . Hotel is good quality . Staff lovely. People need to start visiting areas such as this again as sad to see how many local businesses have closed . I have visited beyond a number of times and hope to do so in future .
Stayed 5 nights in Mar 2022

6/10 Okay

Kenneth

Liked: Cleanliness
Not like to far from everything
Stayed 7 nights in Feb 2022

10/10 Excellent

FRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Resort very pleasant staff
Stayed 5 nights in Feb 2022

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities, room comfort
Nice
Perfect view, good beach, nice pool, the jets weren't working on the jacuzzis though, good food, drinks a little pricey, overall solid
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. The staff was so attentive and accommodating. It was such a wonderful experience. One of servers Marwin Oxiano Abunan was the best. He went above and beyond to make us comfortable. Such a friendly thoughtful young man. He made are stay there all the more better. All the staff really made the experience excellent.
Stayed 4 nights in Feb 2020

8/10 Good

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Has a beautiful pool, service needs improvement.
A really nice beautiful pool by the seaside. The management here should understand better the concept of good service, though.
Stayed 2 nights in Mar 2020
Response from Management on 24 Mar 2020
Dear Jason, Thank you for stayed with us, We appreciate your feedback and rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Management on 12 Mar 2020
Dear Guest, Thank you for your rating and stayed with us.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staffs, nice and clean beach.
Stayed 2 nights in Mar 2020
Response from Management on 9 Mar 2020
Dear Guest, Thank you for your rating and stayed with us.

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Management on 9 Mar 2020
Dear Sven, Thank you for your rating and stayed with us.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were really run down, especially the bathrooms.
Stayed 4 nights in Feb 2020
Response from Management on 4 Mar 2020
Dear Guest, Thank you for your rating. We will address this directly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Management on 27 Feb 2020
Dear Guest, Thank you for your rating and stayed with us.

10/10 Excellent

Tyler, Calgary, Alberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful people. I cannot believe people write bad reviews on this place. What a bunch sour old farts.
Stayed 4 nights in Feb 2020
Response from Management on 16 Feb 2020
Dear Tyler Thank you for your rating and stayed with us.

10/10 Excellent

rose

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Best ever stay at Beyond resort Krabi
My girlfriend and I had a wonderful stay at the hotel. We wherealways greeted by the friendly staff with smiles. We stayed in the cottage 3107. It was very clean but needed more light and a coat of paint. A waiter,Marwin, from the Philippines was the only one whocould make a proper margarita.He obvious loves his job and was spoke very good English. He is a great asset to this beautiful resort. Not to forget about our great tuk tuk drivers Yob and Yukup.Your housekeeping manager made sure we where taken care of daily. Weonly had one bad tourand that was to the tiger cave. This tour should only be done in the am.
Stayed 2 nights in Jan 2020
Response from Management on 4 Feb 2020
Dear Rose Thank you for your comments regarding your stay . It is always a pleasure to receive positive feedback, also the additional useful information to improve, We are looking forward to welcome you back again

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Management on 24 Jan 2020
Dear Paul Thank you for your rating.

10/10 Excellent

Sarah, Utah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in kind of late (~8pm) and was offered an upgrade by Susee & Jasmin of the front desk. I think I booked a sea view villa, and was upgraded to a beachfront suite overlooking the pool and the ocean. The room is HUGE – about 12m X 9m (or 36ft X 27ft), with a 13m X 5m (or 39ft X 15ft) private semi-surrounding balcony. The bed is huge too – the big bed is composed of two full-sized beds (instead of the normal king which is two twin-sized beds); plus the rollaway for my daughter. There’s also a huge Jacuzzi (although the bubble jetting mechanism didn’t work, rendering it to just a big round bath tub), and endless cabinets. Later when we walked through the hotel grounds, we saw from the French windows of other villas that the rooms were generally large (with sparse furniture) at this property. Klong Muang being so isolated and quiet, there are not many other businesses within walking distance. We had some meals at the hotel, and the food quality was similar to those all-inclusives at Cancun. That is, the food was edible, but not particularly well made. For breakfast I mostly just stuck to fruits and pastry. If you eat on the beach for dinner, beware of mosquitos. Being close to Christmas, there were live music some nights, but they did end promptly at 10 pm. The infinity pool is pretty to look at. Note though that the water is not heated. And we couldn’t figure out how to get the jet going within the circles, although we did see one of them went on for a while.
Stayed 3 nights in Dec 2019
Response from Management on 22 Jan 2020
Dear Sarah Thank you for your rating, We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and resort. Convenient location. Edguardo was very welcoming. Yob and many of our drivers took good care of us. Our bathroom was a bit dirty, one of the walls was stained and there was black mold in one of the corners. Otherwise, we enjoyed our stay and would come back.
Stayed 4 nights in Jan 2020
Response from Management Team on 17 Jan 2020
Dear Sirs, Thank you for your comments regarding your stay . It is always a pleasure to receive positive feedback, also the additional useful information to improve, We are looking forward to welcome you back again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Management on 9 Jan 2020
Dear Guest, Thank you for your rating, We appreciate your feedback!