Private pool

Reviews of Andakiri Pool Villa Panoramic Sea View

4 out of 5
Andakiri Pool Villa Panoramic Sea View
233 Soi Thanon Klong Hang, Moo 3, Aonang Sub-district, Muang District, Krabi, Krabi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 185 reviews" "
Rating 8 - Good. 44 out of 185 reviews" "
Rating 6 - Okay. 12 out of 185 reviews" "
Rating 4 - Poor. 4 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nueng on 13 Mar 2024
Dear Gladys,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent our honeymoon at Andakiri and it was an amazing experience! Amazing service, wonderful views, and it was my pleasure getting to know the employees as they are the most friendly! I absolutely loved everything! They booked the motorcycle for us. They got our laundry done! It was the best decision made to book Andakiri for our stay at Ao Nang. And make sure to add breakfast to your stay, definitely worth it!!
Response from Nueng on 27 Feb 2024
Dear Nada,Warm Greetings from Andakiri Pool Villa Panoramic Sea View and what a pleasure to read your review.Thank you once again for those encouraging comments, all of our team are extremely happy to read it.The entire team and I look forward to welcoming you back to our resort in the near future.Please feel free to contact me if I could be of your assistance.Sincerely,Andakiri Pool Villa Management Team

2/10 Terrible

Reen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tabitha

Travelled with partner
Disliked: Amenities
The property was such a beautiful location as far as being on the mountain side. The service was amazing. The issue is that the room itself was not very clean. The robes and slippers were old and stained. There were no wash cloths provided, but the shower soap is liquid. The towels were old as well and actually had been patched up. If they would buy new towels, robes, slippers, and clean deep, this property would be five star.
Stayed 3 nights in Dec 2023
Response from Nueng on 2 Jan 2024
Dear Tabitha,We very much appreciate your comments regarding your stay at the Andakiri Pool Villa Panoramic Sea View. We are thrilled to read your excellent feedback and that you had an relaxing stay with us.Thanks a lot for recognizing the friendliness of our staff. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services.We look forward to welcoming you again soon! Thank you for your visit.Have a wonderful day,Andakiri Pool Villa Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing scenery
Scenery view from hotel room was amazing.
Stayed 5 nights in Dec 2023
Response from Nueng on 2 Jan 2024
Dear Anonymous,Warm Greetings from Andakiri Pool Villa Panoramic Sea View and what a pleasure to read your review.Thank you once again for those encouraging comments, all of our team are extremely happy to read it.The entire team and I look forward to welcoming you back to our resort in the near future.Please feel free to contact me if I could be of your assistance.Sincerely,Andakiri Pool Villa Management Team

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
The staff was outstanding! I have never in my life had better customer service. They really take care of you.
Stayed 4 nights in Nov 2023
Response from Neung on 5 Dec 2023
Dear Nathan,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

8/10 Good

Ruzaidah

Travelled with partner
Liked: Cleanliness
The Krabi view is spectacular!
Stayed 4 nights in Nov 2023
Response from Nueng on 30 Nov 2023
Dear Ruzaidah,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

10/10 Excellent

Zakee

Stayed 2 nights in Nov 2023
Response from Nueng on 13 Nov 2023
Dear Zakee,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

10/10 Excellent

Alon

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Nueng on 18 Sept 2023
Dear Alon ,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome view from the room and private pool. Lots of fun having drink in the privat pool and observing sunset. Absolute amazing Very friendly staff, good food. Highly recommended. We will come back.
Stayed 7 nights in Sep 2023
Response from Nueng on 18 Sept 2023
Dear Tom ,Thank you for the wonderful review. I am delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again shortly!Kind regards,Andakiri Pool Villa Management Team

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms looked bigger online but were nice. The private infinity pool is awesome. It’s a bit far from the beach but there is a free shuttle running throughout the day which made it convenient to get back and forth.
Stayed 3 nights in Jul 2023
Response from Nueng on 17 Jul 2023
Dear Mr.Kim,Thank you very much for your kind take time for review us. And we are glad you are happy to stayed with us. We looking forward to welcoming you and your party to staying with us in futherWith best regards,

8/10 Good

Sujad

Liked: Property conditions & facilities
Although the location is isolated due to altitude but the view from the room was breathtaking. Watching sunset made the stay absolutely worth it.
Stayed 2 nights in Mar 2023
Response from Nueng on 22 Mar 2023
Dear Sujad,Thank you very much for your taking the time to write a review experience about your recent stay.Your feedback is very important for us and we will communicate to our team to improved the quality. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards,The Management Team

6/10 Okay

Leanne

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Nueng on 8 Apr 2023
Dear Leanne,Thank you for your take time for review us.We are looking forward to welcoming you and your party back again in the near future.With best regards,

8/10 Good

Mohamad Farhan

Travelled with partner
Liked: Amenities
The infinity pool was really nice romantic, adding with the view. But its filled with bugs at night. Only when they turn on the water pump for the pool that makes swimming viable.
Stayed 3 nights in Feb 2023
Response from Nueng on 2 Mar 2023
Dear Mohamad Farhan,Thank you very much for your taking the time to write a review experience about your recent stay.Your feedback is very important for us and we will communicate to our team to improved the quality. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards,The Management Team

10/10 Excellent

Levy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place had the best view of a hotel I've ever seen. The services was awesome, the breakfast and the room was very comfortable. We enjoyed the swimming pool attached to the room and the transportation to and from town was free and very convenient.
Stayed 3 nights in Jan 2023
Response from Toi on 22 Jan 2023
Dear Mr.Levy,Thank you very much for your kind take time for review us. And we are glad you are happy to stayed with us. We looking forward to welcoming you and your party to staying with us in futherWith best regards,

6/10 Okay

Eric

Travelled with partner
Liked: Amenities, property conditions & facilities
Views were incredible. Staff was very friendly and accommodating. Dinner was interesting as most guests have the preset meal sent to their room. We opted to eat at the restaurant area and we’re the only ones there. It made for an awkward experience that took quite a while since there was only one chef that night. But the workers were very pleasant, the food was bountiful, delicious, and affordable (1500THB). The hotel could have been cleaner. It’s a newer place, but some of the construction has seen some wear after just a couple years. We had food covered up with plastic wrap, but in the morning it was covered with ants. Mini bar is stocked, but you must pay for each item. They did help with transpiration to KBV airport for a reasonable price. 800 THB They had a free shuttle every hour into Ao Nang, but we didn’t use. Staff very friendly and accommodating. Overall, terrific views from your pool Villa, but you would want to bring outside food/drinks to enjoy your pool.
Stayed 1 night in Jan 2023
Response from Toi on 10 Jan 2023
Dear Mr.Eric,Thank you very much for your take time to writting your experience about Andakiri Pool Villa Panoramic Sea View

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Villa, very spacious and very clean. The staff was super friendly and helpful. The room service was super quick. It was great that the hotel offered a shuttle that would take you to the pier several times a day, this was super convenient. The only thing I would mention is that if you want to grab a taxi or tours, they will meet you at the bottom of the hill as they will not come up.
Stayed 2 nights in Mar 2020
Response from Toi on 16 Mar 2020
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

calvin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff needs more training and rooms are expensive for what it offers
Stayed 4 nights in Oct 2019
Response from Toi on 16 Mar 2020
Dear Mr.Calvin, Your feedback is very important for us and we will communicate to our team to improved the quality. Firstly, We would like to inform you that the hotel will be have a training schedule to train our staff ever quater. We looking forward to hearing from you soon. With best regards, The Management Team.

10/10 Excellent

Kelly, Toronto

Travelled with family
Liked: Cleanliness, amenities
The spaciousness of the unit was great as well as the layout. The views and the pool were incredible. We will return one day and highly recommend! The staff were Very friendly, pleasant and helpful...
Stayed 8 nights in Feb 2020
Response from Toi on 5 Mar 2020
Dear Mr./Ms.Kelly, Thank you very much for your taking the time to write a review experience about your recent stay and your commend. We are glad that you are enjoy to stay with us. And looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Toi on 25 Feb 2020
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay and your commend. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Tony, London

Travelled with partner
Liked: Cleanliness
The private pool is spectacular with amazing views of Krabi. Not in Aonang beach but only a short walk so far more chilled and quiet that other resorts
Stayed 6 nights in Feb 2020
Response from Toi on 20 Feb 2020
Dear Mr.tony, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here while in Krabi!
Our experience was so pleasant from the moment we arrived. We were welcomed with fresh coconuts and a very cool message on our bed. The property has great views, and we LOVED our room. It was the perfect size and our private pool was amazing. The food was so delicious we ordered room service and ate at the restaurant near the lobby. It was nice as the property offers a shuttle to Aunog Beach, which made it convenient to travel to the beach strip. Nee was very helpful and pleasant during our stay. Her along with the rest of the staff was super friendly. We highly recommend this property. It was our favorite out of our Thailand trip.
Stayed 2 nights in Feb 2020
Response from Toi on 20 Feb 2020
Dear Mr./Ms.Javier, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The plunsh pool and view was fantastic, quite surroundings The rooms very cleaned nicely everyday
Stayed 13 nights in Jan 2020
Response from Toi on 17 Feb 2020
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful places we've stayed. It was such a treat to stay for two night and we wish we had booked a third! Our only slight issue was ants around the pool but they were no harm, just a bit annoying.
Stayed 2 nights in Jan 2020
Response from Toi on 17 Feb 2020
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us and we are sorry a about the ants. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Not deserve such pricing
not Deserve such pricing. I have no idea why the breakfast is so bad
Stayed 2 nights in Dec 2019
Response from Toi on 6 Feb 2020
Dear Values guest, Your feedback is very important for us and we will communicate to our team to improved the quality. Kindly advised your comment to us Please. We looking forward to hearing from you soon. With best regards, The Management Team.

10/10 Excellent

Nur'Ain, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is a private pool in the room so we can swim whenever we want. The view is also breathtaking as it is up a hill. The room was great. Breakfast could use more varieties. Only bad thing is it is very high up a hill so it is difficult to go anywhere, even the convenience store just down the hill. But hotel provides shuttle service to go to ao nang beach which is just 5 mins away.
Stayed 3 nights in Jan 2020
Response from Toi on 6 Feb 2020
Dear Mr./Ms.Nur Ain, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, lovely people working there. Clean and well organised.
Stayed 3 nights in Jan 2020
Response from Toi on 21 Jan 2020
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Toi on 16 Jan 2020
Dear Ms.Erica, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Sheereen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Toi on 14 Jan 2020
Dear Ms.Sheereen, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way: service, room, location breakfast. I would highly recommend this amazing hotel.
Stayed 2 nights in Nov 2019
Response from Toi on 23 Dec 2019
Dear Values Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful private pool
This hotel was a beautiful view and the private pool was amazing! The room itself was very clean and modern. The only negative thing about this place is it is kind of isolated and up a steep hill in the mountains. They have a shuttle to Ao Nang beach (about a 5 minute ride) but it only runs 5 times per day. You can take a private shuttle but you need to pay extra. I believe it only amounted to a few US dollars. The food and drinks here are pretty expensive but that is expected. Overall, for the price of the room I think this place was great.
Stayed 2 nights in Dec 2019
Response from Toi on 23 Dec 2019
Dear Ms.Jessica, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool villa offers a breathtaking view of the Andaman Sea & its surrounding area due to its elevated location. It’s located close enough to the main action, Aonang Beach, but far enough away from the hustle bustle of it all. Our kids love the private pool & the free shuttle service to Aonang Beach. It’d be great if they can add 1 or 2 more shuttle services between 7pm to 11pm.
Stayed 3 nights in Dec 2019
Response from Toi on 12 Dec 2019
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. And thank you for your recommend about shuttle service, we will discussion with our team. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! The staff was so helpful and friendly. I emailed them to let them know where we were checking out of and they sent a shuttle to our hotel to bring us over to check into our room at Andakiri. The room service was delicious and they do a drink happy hour during sunset, which we took advantage of. The location is great, although off the beaten path. If you're looking for something more peaceful, then this is the place for you! However, they have a shuttle that goes every 2 hours starting at 9am all the way until 11pm that drops you off at Ao Nang Beach, so you never feel stranded at the resort. They'll even arrange for a scooter service to bring a scooter right to your doorstep and you can rent one for very cheap. I'd recommend doing that so that you have freedom to visit the other beaches nearby. The opposite direction from Ao Nang there is a beach that is less busy but still very close.
Stayed 2 nights in Dec 2019
Response from Toi on 11 Dec 2019
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place, staff were friendly, quiet at night, but it’s quite a walk into town, there’s a shuttle bus from the hotel every 2 hours which we used when we can.
Stayed 6 nights in Nov 2019
Response from Toi on 7 Dec 2019
Dear Valued Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We are looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located on a steep incline and provides excellent views from both your room and even from your bed. The plunge pool is great in the afternoon when you get full glow from the sun and provides the perfect view to watch the sunset in the evening. The area for breakfast is also stunning especially when there is a cool breeze. There is a shuttle service to the beach (5 mins) which runs every 2 hrs and 3 hrs in the evening.
Stayed 7 nights in Nov 2019
Response from Toi on 27 Nov 2019
Dear Valued guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Toi on 23 Nov 2019
Dear Valued guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Rebecca, Miami, FL

Travelled with group
Liked: Cleanliness, amenities
Absolutely beautiful! Would definitely stay again!
Stayed 2 nights in Nov 2019
Response from Toi on 18 Nov 2019
Dear Md.Rebecca, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

2/10 Terrible

JB, California

Travelled with family
Disliked: Cleanliness, amenities
Check in was normal. Got a room with a great view, unpacked and headed out for dinner near the beach. As we came back to our room-ants-EVERYWHERE. On the walls, in our suitcases, on our beds. Yes this place is in the middle of the jungle, but did not expect an ant hive for a room. We then had to switch rooms. Last night at the hotel, our neighbors decided to throw a 2:30 am party. Cars lined up down the street. Lame. Called the front twice and they did not do anything about it. So I sit here at 3:15am writing my first review of a property because - why not? I’m awake! Also this place is far from civilization. You need a taxi to get anywhere. 200-300baht each way. They have a complimentary shuttle but only runs every 2 hours. I would suggest avoiding this place and staying by the beach. No idea how they got such a high rating.
Stayed 3 nights in Nov 2019
Response from Winai on 15 Nov 2019
Dear JB, Firstly, my sincere apologies for the problems you have encountered during your stay with us.You feedback has already been communicated to the team to improved in the future. Regarding to the noise from your neighbors, It was take an action since the first time you called to the reception and your neighbors stop for a while. After that noisy again and our team was inform and stop them again. Your feedback is very important for us and we will communicate again to the team to improved the quality. once again please accept my sincer apologies. Best Regards, Winai Chaipakdee Hotel Manager.

10/10 Excellent

Tipsukon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it
Nice pool with superb view
Stayed 1 night in Oct 2019
Response from Toi on 4 Nov 2019
Dear Mr./Ms.Tipsukon, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Stay
1. They should update their website to indicate that there is no crockery and no cookware. They only have a microwave oven. 2. Maybe due to safety reasons, the hotel was not able to provide a lighter to light a scented candle in the room.
Stayed 4 nights in Sep 2019
Response from Toi on 4 Oct 2019
Dear Values guest, Thank you very much for your taking the time to write a review experience about your recent stay. As per your recommend we will inproved at our website as soon as possible and 2nd thing yes, for safety reasons. However we are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Sadao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and delicious omelet
Everything is very nice except location. It is bit far from Aonang city center but hotel has shuttle bus service every two hour and charter transportation service. We have no difficulties or stress to approach city center. Good view from our room, feel refreshing nature and quiet. Breakfast Omelette was excellent.
Stayed 2 nights in Sep 2019
Response from Toi on 26 Sept 2019
Dear Ms.Sadao, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

6/10 Okay

Vikram

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Good property but poorly managed
The best part of the hotel was private pool and rooms were spacious. However, the quality of products used in the room looks like second hand. There was mosquitoes and insects (maybe beacuse there was lot trees around) We checked in late night and next day moring we found that granite near the sink is broken. Our room was changed but they didnt serviced our room that day as staff said we have given the new room in the morning. After making them understand that we need at least change of towels, they did it. Guess small things and bigger impact. We have to ask for toothbrushes every day, so, small things which can be taken care of. I think management needs to be more sensitive about making the guest experience memorable rather than guest calling every after few hours asking for water bottles, toothbrushes, razor etc. Its not the cheap hotel. Atleast basic amenities must be provided.
Stayed 3 nights in Sep 2019
Response from Toi on 26 Sept 2019
Dear Mr.Vikram, Thanks for your feedback about an experiences at Andakiri Pool Villa. we have taken note your valued comment and will address and improve with the team. Once again we an apologize in this case and we hope to welcome you and party to our resort in the future. With best regards, Management Of Andakiri Pool Villa

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Toi on 17 Sept 2019
Dear Stephen, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supposed it's the best pool villa in krabi
Pros: Comfortable bed, spacious, pool villa with sea view, clean, cheap laundry service (150 baht for 1kg) Cons: Pool relatively small, constant smell from bathroom (room303), furniture a bit dated, did not change linen every 2 days as mentioned in the card
Stayed 4 nights in Sep 2019
Response from Toi on 13 Sept 2019
Dear Values Guest, Thank you very much for your support staying with us and rating our property. We are disappointed that you had a bad time experience. However, we will improvement that immediately. With best regards, Management Team

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Toi on 13 Sept 2019
Dear Values guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
hardware's good. Service & Cleanliness can improve
We stayed in a 2-level villa with private pool. The villa is nice but pool is tiny. Location is good - sits on a small hill overlooking the bay. There is a shuttle running between the hotel and Ao Nang beach but only every two hours. You have to pay extras if you want to be picked up outside of schedules. There was an incident one night which the entire hotel was out of hot water - not ideal after a day of activities outside. Staff's response could have been better but in the end the hotel manager offered some nice treatments to make it up so was all good. Cleanliness is an issue though. Dirty marks and stains can be found pretty much everywhere. A/C units are alos loud at night.
Stayed 1 night in Aug 2019
Response from Toi on 14 Aug 2019
Dear Values Guest, Thank you very much for your support staying with us and rating our property. We are disappointed that you had a bad time experience. However, we will improvement that immediately. With best regards, Management Team

10/10 Excellent

WeiJin, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good view of the sea. Though it has a really steep slope before you get there.
Stayed 3 nights in Jul 2019
Response from Toi on 16 Jul 2019
Dear Mr./Ms.Weijin, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Andakiri Pool Villa was unforgettable! We loved the sunset and ocean views and the friendly staff. Our favorite part had to be the dining options. For around 1000 baht, we had one of our best meals ever in our hotel room. The property offers an in-room candlelit dinner with multiple delicious Thai dishes and wine. We would also dine at the lobby frequently and the food was just as good every time.
Stayed 3 nights in Jul 2019
Response from Toi on 16 Jul 2019
Dear Value Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Toi on 2 Jul 2019
Dear Mr.Dan, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services provided by the employees; the front desk & driver for the shuttle services; they understood the needs of the guests & were attentive towards our requests.
Stayed 2 nights in Jun 2019
Response from Toi on 6 Jun 2019
Dear Values Guest, Thank you very much for your taking the time to write a review experience about your recent stay. We are glad that you are enjoy to stay with us. We looking forward to welcoming you and your party back again in the near future. With best regards, The Management Team