Exterior

Reviews of The Salisbury - YMCA of Hong Kong

4 out of 5
The Salisbury - YMCA of Hong Kong
41 Salisbury Road, Tsimshatsui, Kowloon

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1018 reviews" "
Rating 8 - Good. 355 out of 1018 reviews" "
Rating 6 - Okay. 64 out of 1018 reviews" "
Rating 4 - Poor. 24 out of 1018 reviews" "
Rating 2 - Terrible. 16 out of 1018 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to MTR with many shopping and restaurants around the area.
Stayed 3 nights in Mar 2024

10/10 Excellent

ofer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Salisbury is in an excellent location close to the MTR station, fery port and shopping centers. The staff is very friendly and helpful and the room was clean. Would stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

CECILIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Easy transportation, the staffs are nice! But the room is little small!
Stayed 3 nights in Mar 2024

8/10 Good

Lawrence King-Mun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, above average rooms and professional staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Saad

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Highly recommended
Stayed 5 nights in Mar 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, customer service, and cleanliness! Corner suite had incredible views of the harbor and evening light show. The room was large and good for families with children. Front desk staff were very accommodating and allowed us to pay an extra guest fee (very reasonable). YMCA pool is quite busy, but multiple options (including toddler friendly shallow pools). Unfortunately hot tub was unavailable. Will definitely return!
Stayed 6 nights in Mar 2024

10/10 Excellent

Jianfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feels really nice!
Stayed 2 nights in Feb 2024

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect for a unit family trip!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jinny

Stayed 2 nights in Dec 2023

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very well located, clean and wonderful views.
Stayed 3 nights in Feb 2024

10/10 Excellent

Heidi

Liked: Staff & service, property conditions & facilities
Very nice place, overlooking the whole central
Stayed 4 nights in Dec 2023

8/10 Good

avelino

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Salisbury YMCA is conveniently located for quick access to the MTR and is walking distance from hundreds of shops, stores and restaurants. The property itself is very clean and well maintained. The hotel staff were all friendly and responsive. One minor complaint I had was the indoor gym was maintained at too low a temperature. But that said, this by itself wouldn’t prevent me from booking at this hotel for a future stay.
Stayed 8 nights in Feb 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a good view of Victoria harbour. Provided extra amenities that most hotels don't like a toothbrush and toothpaste.
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and love my room view. Some lobby receptionist are not friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

LILIBETH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and accessible to everything from shopping to restaurants and tourist spots and transportation

6/10 Okay

Robert

Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Excellent position for visiting all of Hong Kong. Room larger than HK average. Excellent breakfast
Stayed 3 nights in Jan 2024

8/10 Good

Hanyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. The staff was polite and the services were tight. It is weird to me that I had to pay HKD 150 to rent/use the microwave, and I can only have 1 room service during my 4-day stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room
Stayed 2 nights in Jan 2024

8/10 Good

Winnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Dec 2023

8/10 Good

Brian chi wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hua Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Thawatchai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Andrew Wei Aun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can't be beat especially for the price point. We booked the suite with view of the harbour. Love it. Didn't try the breakfast as there were so many food options around. Only problem is Hong Kong herself, a very expensive place, high cost of living
Stayed 3 nights in Dec 2023

10/10 Excellent

PK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit dated but still clean and comfortable.
Stayed 4 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Hueylian, San Ramon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is the primary reason I came back to this old time favorite. I'm happy to see the hotel maintaining its quality and comfortness after all these years. Hong Kong has changed a lot over time, YMCA also changes accordingly, but somehow still provides that nostalgic feeling. BTW, there is no room service nowadays because of the pandemic.
Stayed 2 nights in Dec 2023

8/10 Good

Andrew Hak Yan

Stayed 10 nights in Nov 2023

10/10 Excellent

MENG GUAT CASEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated at a very convenient location , make excess to any part of the island very easy. Is also surrounded by many eateries & 7/11 shop. One of the MTR Exit L6 with lift is just opposite the hotel. The hotel walkway within room is very bright & safe
Stayed 2 nights in Dec 2023

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Arpaporn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbour from the 9th floor was great! The location is really convenient. The a/c is a bit too cold even though you set it to low.
Stayed 3 nights in Dec 2023

6/10 Okay

Wiehan

Stayed 4 nights in Dec 2023

8/10 Good

MARGARITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customers
Our 2nd time to stay in this hotel this year, great location, friendly staff, clean room, we will pick this hotel again in our next visit to HKG.
Stayed 1 night in Dec 2023

10/10 Excellent

Ying Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice, sizable room in HK Standard, clean room, highly recommended
Stayed 2 nights in Nov 2023

8/10 Good

Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping,food,transportation and many more.
Stayed 5 nights in Nov 2023

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

8/10 Good

Joseph W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Yochien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2023

4/10 Poor

Lai

Travelled with partner
Disliked: Property conditions & facilities
We like the location very much and had stayed here before. However, I was getting bug bites every morning when I got up. I got to the point that I had to see a doctor. At first I thought was bites from the outside. Then, I requested for a room change after a week and was better, by then, we were at the end of our trip. Place is also out dated. Bathroom and rug really need to be replaced.
Stayed 12 nights in Nov 2023
Response from Joyce on 21 Nov 2023
Dear LaiThank you for taking the time to share your feedback about your recent stay at our hotel.Regarding the suspected insect bites, we took your concern very seriously and immediately contacted our pest control contractor to conduct a thorough inspection of the room. We are pleased to inform you that their assessment confirmed that no insects were found in the room. However, we understand that insect bites can occur for various reasons.Please be assured that we prioritize the comfort and well-being of our guests, and we regularly conduct routine pest control measures in both our guestrooms and public areas. We have taken note of your feedback and will continue to uphold the highest level of cleanliness and guest satisfaction.Your comments regarding the bathroom facilities are equally appreciated. We understand that the aging condition of some fixtures may have impacted your stay. Please accept our apologies for any inconvenience caused. Please rest assured that there are ongoing inspection and refurbishment of guest room facilities in place to ensure all aging items are timely replaced. We value your feedbacks though as it helps to identify areas for adjustment, and we thank you for bringing these matters to our attention. It is our goal to provide a comfortable and pleasant stay for all our guests, and we will use your comments to enhance our services moving forward.If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact our Duty Manager Team. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.God blessThe Salisbury - YMCA of Hong Kong

8/10 Good

Connie

Liked: Cleanliness, staff & service
The hotel is located in the center of Tsim Sha Tsui, with multiple subway entrances and buses nearby and good access to restaurants and shopping malls. The room is considered spacious using Hong Kong’s standard. Staff are helpful and friendly. The traffic around the hotel is very congested due to there are many many tour buses parked on the streets loading and unloading tour groups. The only thing I don’t like is that the hotel required a $2,000 HK $ deposit even though the room fee had been paid via Expedia when I booked the room for 6 nights. I was told at check out time that my deposit would not be refunded until 3 weeks later by their bank ( per the receptionist, not the hotel!) .
Stayed 6 nights in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Breakfast was amazing location is unbelievable
Stayed 3 nights in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close everthing. Staff is friendly and theproperty is clean, I will recommend friends to stay there.
Stayed 4 nights in Nov 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty good. Inside you have couple of shops and restaurants that make everything easier. The only dislike is that the room cleaning service is only to replace towels but I assume that is in the conditions of the booking. The staff is amazing.
Stayed 3 nights in Nov 2023

8/10 Good

suiki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2023