Exterior

Reviews of Zara's Boutique Hotel

3 out of 5
Zara's Boutique Hotel
Jalan Pantai Baru, Sembulan, Kota Kinabalu, Sabah

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 66 reviews" "
Rating 8 - Good. 21 out of 66 reviews" "
Rating 6 - Okay. 19 out of 66 reviews" "
Rating 4 - Poor. 11 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with family
Liked: Staff & service, amenities
Lovely hotel for the rate you paid.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN

Liked: Staff & service
Pay more for a better hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Travelled with partner
Liked: Cleanliness, staff & service
Near the shopping centres.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amsir

Stayed 1 night in Sep 2022

6/10 Okay

Yen Yan

Stayed 1 night in Aug 2022

8/10 Good

Mohd Redzwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
according to my colleague, he said the breakfast was too simple. Perhaps it can be better
Stayed 2 nights in Dec 2019

8/10 Good

NancyLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with friendly and accommodating staff
Really friendly and helpful staff. We were originally booked on the 2nd floor that was a bit loud and smelled of cigarette smoke. When we asked to be moved to a higher floor, they immediately offered a room on the 5th floor. Much better! The corridors are worn and in need of new carpet and paint. Breakfast is complete with mostly Asian offerings - very tasty but always cold and non-working toaster. The location is good for cheap eats right next door. And it's walking distance to Sutera Harbour where you can watch the beautiful sunsets. A long, hot walk or an easy Grab ride to the center of town and the ferry to the islands.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

HANOZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

mohd othman liap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel Quality of service Hotel amenities Hotel location

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Need some improvement
Cracked walls in our room...the aircond need to service.. It is a strategic place to stay but the hotel have to do some improvement in terms of the maintenance of the guest room.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor quality hotel
Uncomfortable
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

JoAnne, Bangkok

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not close to anything
The hotel is not conveniently located close to any city landmarks. It's like an island in a steady stream of traffic. The staff was friendly and helpful but the room had obviously not been repaired or painted in quite a while. Water got over the floor in the bathroom because it is an Asian style shower with a drain in a corner. Breakfast is included.

6/10 Okay

kristy

Liked: Staff & service, room comfort
Basic and affordable
It is a basic, affordable place. It's decent for the price, but nothing special about it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice safe and sound
A clean,big and nice room...and also a delicious food...

6/10 Okay

Traveler..

Good Hotel ... more room for improvement
Good, Friendly staff, Wifi & tv channel need to improve,

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

fine for short stay near airport
It was normal. good for short stay near airport. a bit noisy till late at night due to small car racing group gathering in the parking lot right next to the hotel

8/10 Good

Hasim

Nice & Friendly
Friendly staff,enough parking lot, but my room no refrigerator.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT A 3 STAR HOTEL
Stays for 3 nights. if you dont have a car, it will be bad experience. The newest shopping mall is about 600 meters away, but having to cross a major express way to airport is not an nice experience. The room layout dont look like was designed for hotel room. The phone is the room is not by the bed but by the table. The breakfast prepared is bare minimum . 3 *** is over rated for this hotel and not value for money.

8/10 Good

Fasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Grahame, Sydney, Australia

Disliked: Cleanliness, property conditions & facilities
Never again
Included breakfast was terrible and the place was dirty. Food was cold on 3 of the 4 days

8/10 Good

Verified traveller

Liked: Room comfort
Easy & clean
Good

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
good services
Friendly staff, free parking, a lot of restaurants nearby,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It's really convenient to get anywhere from the hotel the road infront of the hotel leads to the airport/town/jesseltown pier no lore then 10 mins.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here next time
The room was big and comfort, highly recommended to stay here.

8/10 Good

Mohd Rohaizad

4/10 Poor

Siti surayah

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Thought this is a pretty new hotel but was very disappointed with the conditions. Elevator entrance was dark, carpet was stained and dirty. cracked wall, flooded toilet after a shower, beds were clean but very small. Would definitely stay somewhere else the next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
Value for money.

6/10 Okay

William E

Liked: Cleanliness, staff & service
Bad location hotel
This hotel is on the wrong side of a 4 lane highway, with no crosswalks or sidewalks. You have to use taxis to get anywhere, even half a km up the street to a modern mall. Very tired hotel, needs an upgrade

10/10 Excellent

Norshariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and awesome
Overall okay. Nice place, nearer to the hospital and shopping mall, Imago. And located in center of Kota Kinabalu town.

8/10 Good

rudy, kk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean
comfortable and cheap

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Ben, York

Liked: Cleanliness, staff & service, room comfort
Good location, reasonable cost
Along the main road which leads into the centre of KK, only about ten minutes from the airport and near the mosque. Quiet location but close to a number of restaurants and convenience store. Breakfast served next door, was good and varied each day. Hotel room itself was exceptional, very clean and well set out - modern looking. Twenty minute walk to the centre of Kota Kinabalu, and safe to walk back at night if necessary.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
needs big improvement
stay was good but not what i expected.

10/10 Excellent

Shuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fong, Kuala Lumpur

SLOW INTERNET

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

jaehyeong

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019