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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Deluxe Twin Room, Sea View
Room with view
32.61 square metres
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Sea View
Room with view
32.61 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Pacific Junior Suite
75.25 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room, Golf View
32.61 square metres
2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Pacific Club Golf View
32.61 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Golf View
32.61 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Pacific Executive Suite
Room with view
105.35 square metres
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star hotel with pools, private beach and full-service spa

Popular property highlights

Free self parking
Free wired high-speed Internet
On private beach
Business centre
Laundry facilities

Location

Nestled on the beach, this Downtown Kota Kinabalu hotel is within 1 mi (2 km) of Sutera Harbour and Sabah State Mosque. Imago Shopping Mall and Plaza Wawasan are also within 1 mile (2 km).

Hotel features

Spend the day relaxing at The Pacific Sutera Hotel's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room amenities

All 500 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 the outdoor swimming pools and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. The property also offers a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A swim-up bar and A bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a kid's club, a kid's pool and outdoor tennis courts. On-site self-parking is complimentary.

The Pacific Sutera Hotel is a smoke-free property.

  • Bar/lounge
  • Number of outdoor pools - 3
  • Lift
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Free self parking
  • Dry cleaning/laundry service
  • On private beach
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Indoor tennis courts - 3
  • Pool umbrellas
  • Outdoor tennis courts - 3
  • Total number of rooms - 500
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Beach umbrellas
  • Marina on site
  • Swim-up bar
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Built in 1999
  • Tours/ticket assistance
  • Meeting rooms 10
  • Free WiFi
  • Pool sunloungers
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • On private beach
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -3
  • Indoor tennis courts -3
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Malay
  • Chinese

Parking

Free self parking

Room Amenities

The Pacific Sutera Hotel offers 500 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. This Kota Kinabalu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • LCD TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Bidet
  • Designer toiletries
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Slippers
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge.

Silk Garden – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner.

Cafe Boleh – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts and indoor tennis courts. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkelling nearby
  • Scuba diving nearby

Spa Services

Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 165.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 64.10 for adults and MYR 32.10 for children (approximately)
  • Rollaway bed fee: MYR 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Hotel
  • Pacific Sutera Kota Kinabalu
  • Pacific Sutera

We should mention

No pets or service animals are allowed at this property.

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