View from room

Reviews of Hotel Eden54

2.5 out of 5
Hotel Eden54
54, Gaya Street, Kota Kinabalu, Sabah

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 317 reviews" "
Rating 8 - Good. 150 out of 317 reviews" "
Rating 6 - Okay. 30 out of 317 reviews" "
Rating 4 - Poor. 6 out of 317 reviews" "
Rating 2 - Terrible. 5 out of 317 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

MADIAH

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Poor
Stayed 2 nights in Mar 2024

10/10 Excellent

Poh Kiat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
A strategic place where you can easily access to jetty Jesselton and restaurants
Stayed 1 night in Nov 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness
Good
Stayed 1 night in Mar 2022

10/10 Excellent

Rafida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was so comfortable and clean. but the parking was so inconvenient, it would b so great if they can provide few parking spaces for customers. overall this place is excellent.
Stayed 1 night in Dec 2021

10/10 Excellent

Wong

Stayed 2 nights in Dec 2021

6/10 Okay

Jeremy

Liked: Staff & service, room comfort
Decent stay at good location
Just needed a place to sleep with decent comfort & cleanliness. Eden54 fits the bill at a very reasonable rate. Only negative experience was lack of credit/debit card facilities to pay for stay. Hope the management can offer this basic facility for guests
Stayed 2 nights in Dec 2021

10/10 Excellent

Mohd Hazdy Firdaus

Liked: Staff & service, amenities, property conditions & facilities
The term "beautiful things come in small packages" best describes this property. The stardard is on par with any other boutique hotel around. The place is cosy and homely. I initially booked a queen bed with no window but the owner was so generous to upgrade me to king bed with window overlooking lush greenery. The room was very clean and the bed was super comfortable. I had the best sleep in a month. The hot shower was pleasant and all toiletries provided for. If anything need to be added is a bidet tap. The communal area has a fridge, hot & cold water dispenser, microwave, toaster and all other necessities. All you need is your own bread, cereal and milk, you're good to go. The location couldn't be more perfect, centralized but away from the busy streets. There's a fruit market downstairs and a supermarket at the corner. I particularly like the supermarket. They sell high quality bread and everything else you need for breakfast. They even have a good selection of beer and wine (if you're upto booze). If malls is your thing, Suria Mall is only about 3 minutes walk away. All other attractions such as Signal Hill Observatory, Jesselton Point Ferry Terminal, Harbour Walk, Central Market, Handicraft Centre and Waterfront Esplanade are all in the vicinity. If you're looking for a comfortable yet affordable place to stay in KK, I highly recommend eden54. I would definitely stay here again on my next visit. Thank you Mdm Ling Ling for your wonderful hospitality.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception on 1st floor. Staff very helpful .Good location close to Jesselton Pier. Wifi ok. Good lounge commun area which included kitchenette and fridge.Clean. They arebuilding a new consffuctio n at the back so noisy from 7.00am on wdek days.
Stayed 3 nights in Feb 2020
Response from Matius on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed very much
Walking distance to shops and restaurants Very helpful and kind manager Slept like a log here! Very happy with the value for money and comfort
Stayed 1 night in Feb 2020
Response from Matius on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We LOVED it!!!
Central location Very comfy bed City view king room spacious - traffic didn’t disturb sleep and I am a very light sleeper Owner so helpful and accommodating Excellent value Lovely Deli either side of hotel for food snacks and use of kitchen fridge and utensils with seating area provided This place has everything - highly recommend
Stayed 1 night in Feb 2020
Response from Matius on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value Friendly and helpdul staff Shared kitchen and fridge very useful Comfy bed Good location
Stayed 1 night in Jan 2020
Response from Matius on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Jan 2020
Response from Matius on 30 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my needs. Good location. Communal kitchenette and relaxing area and fridge was very useful. Excellent supeemarket right next door
Stayed 2 nights in Jan 2020
Response from Matius on 30 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

D, CA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs, basic amenities, very convenient location.
Stayed 4 nights in Jan 2020
Response from Matius on 16 Jan 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Matius on 16 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2019
Response from Matius on 19 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
My 3rd time there. Highly recommended. Great lady owner who is so accommodating. No regrets staying here.
Stayed 2 nights in Nov 2019
Response from Matius on 2 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Matius on 27 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Matius on 27 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and location, easy check in and out,and clean bed
Stayed 1 night in Nov 2019
Response from Matius on 11 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Matius on 11 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located at Gaya street, with many convenient stores and eateries around. Room is clean and with nice firm pillows. Bathroom is also clean with good water heater. The only drawback is that there is a construction going on next stop (as of Sep 2019) so everyday you will be woke up by the endless drilling. For the price I think this is a really good hotel.
Stayed 4 nights in Sep 2019
Response from Matius on 1 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Matius on 1 Oct 2019
Thanks for staying with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The location is good
Stayed 1 night in Sep 2019
Response from Matius on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stephen

Liked: Property conditions & facilities
The bed was comfortable and the air conditioner worked. The staff was friendly but the room was very small and the hotel nothing special. There were other hotels in the area for a lot less money.
Stayed 7 nights in Sep 2019
Response from Matius on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Matius on 25 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lenja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Matius on 5 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kit Ming Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient, which is near to all the places I want to go. It’s also quiet and clean.
Stayed 3 nights in Jul 2019
Response from Matius on 29 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfy beds. View from window was just green trees, so relaxing. Noise from road was reduced due to double glazing.
Stayed 4 nights in Jul 2019
Response from Matius on 25 Jul 2019
Thanks for your staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near the mall and many restaurants near the hotel. Also it is near the airport.
Stayed 4 nights in Jun 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us.

10/10 Excellent

HARRIET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Close to the pier, a shopping mall and a night market. Strong wifi. Warm shower.
Stayed 4 nights in Jun 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us.

8/10 Good

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us.

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Matius on 11 Jul 2019
Thanks for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly tonpro
Stayed 2 nights in May 2019
Response from Matius on 31 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carolyn, philippines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
worth the price. near city center
Stayed 3 nights in Apr 2019
Response from matius on 31 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectations and very good value, in good location too.
Stayed 1 night in Apr 2019
Response from Matius on 31 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 5 nights in Apr 2019
Response from Matius on 1 May 2019
Thank you for your stay with us!

10/10 Excellent

doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a long flight I was made very welcome and went on and booked a 2nd night at end of trip
Stayed 1 night in Apr 2019
Response from Matius on 25 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very good customer service. Close to all Kota Kinabalu famous food stalls!
Stayed 3 nights in Apr 2019
Response from Matius on 25 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Matius on 25 Apr 2019
Thanks for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay when u travel to kota kinabalu.
Stayed 3 nights in Apr 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shizuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice area.
Friendly staff and convenient surrounding. Room is simple but clean.
Stayed 1 night in Feb 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shizuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Nice room but bed wasn't too comfortable. Convenient area for food. Friendly staff.
Stayed 1 night in Feb 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Magdalina, Melaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us.

8/10 Good

KC, Subang Jaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourism office, Gaya street, Jesselton Jetty for island excursions. Public parking so will be difficult to find parking during working hours Rooms are basic without fridge or safe but beds are comfortable and toilet and shower are working well. Should install bidae though.
Stayed 4 nights in Mar 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here only for a few hours after climbing down from Mount Kinabalu and before an early morning flight the next day. The location is near to a fancy new shopping mall, but a little further from the rest of the town. The rooms are functional, if a bit dated. The cupboard really showed its age for example. Although I requested a non-smoking room, the room I was in smelled faintly of smoke. The hot water was also a little lacking. Oddly enough, the front door is locked later at night and the receptionist never mentioned that to me. This led to some inconvenience when I got back to the hotel just before midnight and spent five minutes trying to figure out how to get the door open before the receptionist buzzed me in. Overall, it was perfectly adequate for a short stay and a bed to crash, but I'm not sure about a longer stay.
Stayed 1 night in Mar 2019
Response from Matius on 16 Apr 2019
Thanks for staying with us. We appreciate your feedback!